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Medical Assistant Customer Service

Riverside, CA
October 23, 2018

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Tanisha Walkins

**** ****** ******, *********, ** 92505



Recent graduate seeking a Medical Assistant position; highly dependable and compassionate, able to work efficiently in a fast paced environment while handling multiple assignments simultaneously. And committed to providing optimal patient care and utilizing the skills and knowledge obtained through education and work experience.


CPR Certified

Obtain and Record Patient History

Measure Vital Signs

Infant Growth Measurements

Infant Growth Charts

Apply and Remove Bandaging and Dressings Select and Adjust Crutches

Visual Acuity

Ear Lavage

Perform Urinalysis Testing

Instruct Patients on Specimen Collection

Holter Monitor

Pap Smear/ Rectal Tray Prep

Perform Respiratory Testing

Medical Asepsis Technique

Prepare and Maintain Exam Rooms

Provide Patient Care

Staple and Suture Removal


Apply Managed Care Policies

Use of machines

Data Entry

HIPAA Confidentiality

OSHA Complaint

Surgical Set-Up

Perform Inventory of Supplies

Perform Electrocardiograms

Dispose of bio hazardous Waste

Perform Microbiology Testing

Remove Casts and Splints

Assist with Exams and Minor Surgery



Organize and File Patient Records

ICD-10/CPT Coding

Telephone Management

Schedule Inpatient/Outpatient Procedures

Scheduling Appointments

Utilize Microsoft Office: Word, Excel, and Power Point

Medisoft Program


Dr. Gupta Riverside, CA February 2017- April 2017

Medical Assistant-OB/GYN Clinical Site

Obtained and recorded patient history and maintained accurate patient records


Measured vital signs

Prepare patients for medical examination

Sterilize medical instruments

Records management

Pap Smear Tray Prep

Data Entry

Perform Urinalysis Testing

Prepare and maintain exam rooms

Assist with Exams and Minor Surgery

Staple and Suture Removal

American Home Remodeling, Corona, CA

Call Center Representative

Data Entry/Set appointment/ customer Service Skills

Outgoing/Incoming Calling/General Clerical

A Plus Home October 2009- May 2014

Corona, CA

Appointment Setter

Sale/Sold/Customer Service Skills

Inbound call Only

Reset Appointment

Calls 250 a day

Set Appointments

Increased my sales 25% in two months

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