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Customer Service Information

Location:
Doha, Doha, Qatar
Salary:
6000
Posted:
October 20, 2018

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Resume:

Salah Abidi

Customer service agent

I am an energetic individual with strong interpersonal and retail skills who can bring a new face to the business that will deliver exceptional customer serviceand creativity,Within a team or individually,to the utmost satisfaction of customers and relevant stakeholders.I have more than 2 years experience in the retail sector and i consider myself very knowledgeable and experienced in the selling process ac7fzh@r.postjobfree.com

009**-********

Umm Ghuilina, Doha, Qatar

SKILLS

Ability to Work Under

Pressure

Self-motivation.

Adaptability

Leadership

• Effective written and

verbal communication

skills

(English/French/Arabic)

LANGUAGES

Arabic

French

English

INTERESTS

Sports Reading

WORK EXPERIENCE

01/2012 – 01/2014

Customer service agent

Sfax ooredoo Tn

Sfax Tunisia

Keeps equipement operational by following established procedures; reporting malfunctions Update existing customer information

Enter new customer information into the system

02/2014 – 02/2016

Call center agent

Tunis TELEPERFORMANCE

Tunis Tunisia

Obtains client information by answering telephone calls; interviewing clients; verifying information

Determines eligibility by comparing client information to requirements nforms clients by explaining procedures; answering questions; providing information ORGANIZATIONS

"Croissant rouge" tunisien (01/2008 – 06/2010)

CERTIFICATES

First Aid Certificate

PERSONAL PROJECTS

Project Name

EDUCATION

09/2008 – 06/2011

University degree in physics

Sciences university

Sfax Tunisia

09/2008 – 06/2011

University degree in telecommunication

Sciences university

Sfax Tunisia

ACHIEVEMENTS

We have developed a suite of solutions to help service organizations improve the customer experience while lowering the cost to serve. Our diagnostic services, insights and tools, help service and support leaders address the key imperatives of building an effective, low-effort service organization. (2015 – 2016) Achievements/Tasks

Achievements/Tasks



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