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Customer Service Manager

Wake Forest, NC
October 19, 2018

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Jeff Park Jr



Certified Bio-work Process Technician and completed the Bio-work Process Technician class.

Advanced computer hardware knowledge and able to build computers.

Learning Ambassador for job training for new employee.

Professional Experience:

Amazon RDU5 Sortation Center - Fulfillment Associate October 2016- Current

Processed Customers packages, Operated the forklift, line lead, operated in oversize/ Non-container items, Water spider for opening and closing pallets, loading and unloading trucks and working on sortation slide.

Shown safety for HAZMAT materials in problem solve, how to safely account for leaking items. Able to pass and obtain learning ambassador title for new employees.

Frontier, Allegiant, and Alaska Airlines - Customer Service Agent July 2016- October 2016

Ticket and Gate agent or CSA. Operated jet bridge, Fleet airplane cleaning at Alaska Airlines.

Obtained badging for STERILE/SIDA area at the RDU Airport and Ramp for airplane cargo

Wheelchair and Baggage Sky Cap - Sky Cap July 2015 – July 2016

Superior Aircraft Services, RDU, NC

Assisting customers to and from the airline gates. Assisting with oversize bags or items.

Obtained badging to STERILE/SIDA areas at the RDU Airport.


Wake Tech Community College North Campus August 2016 - Present

Wakefield High School August 2013 - June 2016

Graduated June 2016

Sachem High School North August 2012 - June 2013

Extra-Curricular Activities and Club

Key Club at Wakefield High School August 2013-2014

Math Olympics September 2006


Detailing cars, working on cars, flying drones, building and repairing computers, traveling, and playing the piano.


Marcel Joffe Charter Express/ Frontier airline at RDU- 910-***-****

Tyrone Porter – SAS supervisor at RDU – 919-***-****

AJ – SAS manager at RDU- 919-***-****

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