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Manager Operations

Springfield Gardens, NY
October 19, 2018

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***** ******* *****, *********** *******, NY 11434 C: 646-***-****


Dedicated professional and effective leader who excels at using proven methods and cutting-edge technology to successfully cut costs, streamline operations and increase productivity and build winning teams. Highlights

Time management Leadership Mentor

Strategic planning Negotiations expert

Analytical expert Process improvement development

Safety Champion Cost reduction Management

Team building leader 5s and kaizen experience

Warehouse Operations Manager DPSG 03/7/2016 to Present Developed 5 teams on 5 shifts, reduced warehouse waste and reduced overtime by 75%. Recruited and hired new ware- house teams and supervisors, manage KPI and ongoing process improvement in all warehouse operations. Revamped and created standard work for repack department improved from a 24% daily recoup to 110%. Retrained pickers and improved cases per hour from 120 to 190 – 220 averages.

Operation Manager Carrier Northeast 06/2004 to 3/4/2016 Maspeth, NY Developed and shared best practices across the company, including customer experience. Monitored project schedules for the distribution and logistics’, reduced route cost and implemented night cross docking of warehouse transfers. resulting in a 75% cost saving, opened 5 new locations Mentored, coached and trained 145 team members. throughout 9 locations, identified ineffi- ciencies and implemented process improvements for nine locations and participated in 5 kaizens. Operations Manager Sunline Express 09/1994 to 06/2004 Brooklyn, NY Monitored project schedules for all projects, developed and managed annual operating budgets for four locations NY, NJ, Miami and California Operations.

Managed the development and launch of new locations. Recruited, hired and trained new employees for Warehouse and Drivers. Optimized the overall customer experience through performance improvement Training. Owner Operator Roadway Package System 06/1985 to 06/1994 Maspeth, NY Provided onsite training for all new owner operators, reviewed and provided comments on the adequacy of procedures and took necessary steps to improve on any deficiencies, grew my business to 5 Routes in three years. UPS Supervisor 06/1979 to 06/1985 Maspeth, NY

Started as a loader and entered a management training program after 9 months in the 12 months of training I was tasked with per- forming all the different positions at UPS, once completed I was a driver trainer, night supervisor and hub supervisor. Hired trained all employees monitored safety and created route loading charts for all routes and box line developed a continuous system on loading charts up keep with loaders and drivers. Worked on damage control and recovery of lost shipments. Education

High School Diploma: Automotive 1979

Automotive High School Brooklyn, NY, United states Coursework in Business, Management and Communications

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