Technical Support Engineer

CURRICULUM VITAE

> THSLC

Board : Kerala

> SENIOR SECONDARY

Board : NIOS

Elective : Computer Science

> GRADUATE DIPLOMA IN COMPUTER

APPLICATIONS

Board : NIM

Elective : Computer Applications

> DEGREE

BACHELOR OF COMPUTER APPLICATIONS

UNIVERSITY: BHARATHIAR UNIVERSITY

> POST GRADUATION

MBA in INFORMATION SYSTEM

MANAGEMENT

UNIVERSITY: BHARATHIAR UNIVERSITY

CAREER OBJECTIVE

To obtain a System/ Network administrator

position utilizing my skills and 6 plus years of

experience in administering/troubleshooting

Enterprise Operating systems, applications,

security programs, communication systems to

maximize the up-time and smooth running of

computing infrastructure of the employer.

EDUCATIONAL PROFILE

DANESH P VENU

PASSPORT DETAILS:-

PASSPORT NUMBER : K0089648

DATE OF EXPIRY : 22/02/2022

VISA STATUS : VISIT VISA

PERSONAL PROFILE:-

Date of birth : 26/01/1993

Nationality : Indian

Marital status : Unmarried

Languages known:-

• English

• Malayalam

• Tamil

ADDRESS:-

Manama

Kingdom of Bahrain

Mobile: - +973-********

E-MAIL :-

***********@*****.***

1. MCITP - Microsoft Certified IT Professional

2. MCTS - Microsoft Certified Technology Specialist 3. MCP- Microsoft Certified Professional

4. CCNA - Cisco Certified Network Associate – Keltron Certificate 5. KCE - Keltron Certified Enterprise Network Administrator -Keltron SKILLS

IBM-VODAFONE PROJECT April 2018 to June 2018

Technical Support Engineer

Working at IBM-VODAFONE Project through Team Computers. Specialized in windows Administration AD, DHCP, DNS, SCCM, Windows Server Management, VC Devices, BMC Remedy, Network Printers, Access points, and all other IT related issues.

• Installation, Administration, Migration and Support of windows servers 2008, 2012 and up

• AD Migration with quest tool

• Optimized system availability and equipped company with scalable systems to support fast business growth. We Trained employees across multi department on network operations including log-in procedures, network management software, permissions, printing issues, security and use of software.

• Routinely patch all server systems in all users to meet compliance standards.

• Manage routine backups of critical systems, monitor for errors and take action accordingly.

• Design and prepare technical reports, presentations, followed relevant SOPs and policies for on premise operations.

• Used shell script to automate Linux based job and Linux based tools.

• End User Support.

Cyber Computers, Thrissur July 2012 to March 2018 System Network Engineer

Cyber computers is a leading IT Service provider in Kerala, specializing in networking and system support I was a key player in there and providing hardware, networking and software service

• Install, Configure, maintain Windows server 2008 R2- Windows server 2012 R2

• Manage system infrastructure (AD, DNS, DHCP, GROUP POLICY, SQL SERVER, FILE SERVER, EXCHANGE MAIL SERVER)

• Installing and configuring wired and wireless Network infrastructure

• SERVER DESKTOP POLICES

• VOIP

• V-LAN

• ANDROID/iOS

• Microsoft Office

• DHCP

• SCCM

• VMware

• TCP/IP

• HTTP, SSL, SMTP

• Windows Server 2008, 2012

• Microsoft Active Directory 2008 and up

• Shell Scripting for the Linux tools

• Microsoft Exchange Server 2003 and up

• DNS

WORKING EXPERIENCES

CERTIFICATIONS

DECLARATION

I hereby declare that the information furnished above is true to the best of my knowledge Date: Danesh P Venu

• Manage System Backups

• Installing, configuring and troubleshooting network devices, Switches, Access points, Firewalls, Cameras

• Database administration, enrolling new users, monitoring and performances and performing replication, back-up and recovery

• Managing Users and computers using group policy

• Troubleshooting PCs and Laptops,

• Install and maintain Printers, General hardware’s

• Monitor system logs and activity on all Servers and devices

• Searching for new strategies and technologies that can improve business

• End User support

Keltron REC, Thrissur May 2011 to May 2012

System Network Administrator

KELTRON is the prominent IT, Electronics and Electrical service provider run by Kerala Government. I was team leader there in our hardware and networking team providing service for all IT related issues in all Kerala.

• Organize and manage all software licenses, certificates and ensure timely renewals

• Rotational weekend support required

• Monitor systems configuration to ensure data integrity and compliance

• Evaluated and reconfigured company’s server

• Researched, recommended and implemented network enhancements that improved system reliability and performance.

• Administer and manage voice systems and networked devices

• Prepare and maintain documentation to include systems configurations, architecture templates and designs.

• Administer and manage key applications such as ADFS, Node32/Norton/McAfee Antivirus Systems.

• Routinely patch all server systems in all users to meet compliance standards

Contact this candidate