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Customer Service Social Media

Location:
New York, New York, United States
Posted:
October 21, 2018

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Resume:

MUHAMMAD

UMAR

MALIK

*** ******** ***, ***

York City, NY 10024

347-***-****

ac7f67@r.postjobfree.com

http://bit.ly/2zdBBjp

OBJECTIVE

A highly motivated, considerate, and ambitious young man who is willing to do unpaid work to help people and society at large. I have a friendly personality with positive attitude, which makes me a great team player. I am quite patient and can remain calm and effective in extremely difficult and stressful situations. Strong belief in importance of companionship and support in patient care. I am a proactive individual with a logical approach to challenges, quick to grasp new ideas, concepts and to develop solutions to problems. As a software engineer, I have a very good knowledge and experience in working with relational databases (SQL), Business Analyst, Software quality assurance (black box and white box testing) and other scripting languages (C#, C++, and Oracle).

EDUCATION

Bachelor: Software Engineering Mirpur University of Science & Technology OCTOBER 2013 – AUGUST 2017

• GPA 3.2/4.0

• Relevant Coursework: Visual Programming, Advanced Database, Programming Fundamentals

EXPERIENCE

Entry level marketing First reaction

SEPTEMBER 2017 – OCTOBER 2017

Marketing of Verizon products, building Customer Relationship. Web Developer Internship Left Forum (CUNY Graduate Center) NOVEMBER 2017 – MARCH 2017

Graphic/Web Designing fiverr.com

JANRUARY 2016 – till now

Social Media/ Management/ Graphic Design Internship Gladys Henriquez JANRUARY 2018 – MARCH 2018

Customer service associate Duane Reade

OCTOBER 2017 – TILL NOW

Interacting customers, helping them, building Customer Relationship. 2

GRAPHIC/WEB Designer Olympians Rising

FEBRUARY 2018 – JUNE 2018

Creating graphics, building and fixing websites, test web applications. SKILLS

Detail oriented skills

customer service

efficient time management

Proficient in following languages

Applications

Microsoft Word

Excel, Google Docs

Spreadsheet

PowerPoint

C#, C++

Business Analyst

SQL

Graphic Designing

superior verbal and written

communication skills

reliable team worker

Oracle

Adobe Creative Suite (Photoshop,

Illustrator, InDesign, Flash, After

Effects, Dreamweaver)

Web Development (HTML, CSS,

WordPress) QuarkXPress

QA

WordPress

ACTIVITIES

Create innovative design packages to elevate and differentiate branding and marketing and advertising initiatives.

Formatted and color-corrected photographs for ad developer use.

Created logo prototypes and processed publication-ready advertisements from clients

Use Microsoft Word and PowerPoint to edit files, footers and headers, captions, format text, insert images, manage file size, and export press-quality PDF files.

Took and manipulated images for use on website to promote company offerings online

Used UNIX/Linux at university level

Created databases using oracle, SQL and MS Access.

I’m proficient in HTML and CSS. I also code using bootstrap.

Developed test cases and test scripts for my FYP I followed IEEE process.

Write scripts for automated functional and regression testing Languages

Fluent in Urdu, English, Punjabi, Arabic (reading). Conversant in Hindi. Certification

Laptop Awarded by Chief Minister's Shahbaz Sharif Secretariat, Government of the Punjab, Pakistan, 2016



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