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Manager Office

Dallas, TX
October 21, 2018

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Jessica Johnson

Office Manager

Dallas, TX


I am an energetic and well-organized Office Manager in the data center industry. An idea position for me would be a Facilitator, Concierge or an Office Manager.

Work Experience

Office Manager

Flexential - Dallas, TX

November 2007 to July 2018

• Coordinate and oversee all new employee onboarding.

• Perform clerical duties, including but not limited to, word processing and preparations of routine correspondence and reports filing, copying, organizational projects, and special projects on an as-needed basis

• Provide administrative support for scheduling meetings and events, maintain conference room calendar, including catering and conference room setup video conferencing.

• Answer inbound calls as well as greet customers and visitors.

• Collect, sort, distribute and process mail, faxes, inter-office mail and courier pick-ups and deliveries

• Accountable for office and kitchen supplies/inventory.

• Order supplies as needed for regional offices in Texas and Nevada.

• Ensure common work areas are clean and orderly to ensure lobby and common areas are professional looking always.

• Point of contact for the maintenance service providers for office equipment (copy and fax machines, printers, postage machine, etc.)

• Serve as a Safety Coordinator for the Dallas Infomart /Equinix Team

• Vendor relationship management

• Manage all building and parking access for employees and customers, partners and vendors

• Shipping and receiving packages, freight - Including creating tickets, contacting customers and securing packages in suites and storage rooms

• Assist with customer and vendor escorts, ensuring compliance of company security policies

• Perform other job-related tasks as assigned by ViaWest Inc. Management.

• Responsible for handling meeting logistics for corporate executives

• Working knowledge of mail processes such as postage meter machine FedEx and UPS.

• Served as a member on the Yippee committee.

Core Accomplishments

• Exemplary customer service

• 10 years + management experience

• Time Management

• Outstanding written, verbal, and other communications skills

• Partner with human resources for onboarding, coaching and training and mentoring team.

District Manager

MetroPCS - Dallas, TX

April 2004 to January 2007

• Managed 3 locations

• Responsibilities included: Sales, reporting, merchandising, and inventory control

• Managed training, scheduling, and all day-to-day operations, in all three locations

• Also, managed interviews and hiring candidates for all three locations

District Manager

Nextel - Dallas, TX

February 2002 to October 2004

• Developed new customer relations through telephone contact and sales activity

• Increased customer loyalty through call backs

• Improved communication efficiency as primary liaison between departments, clients and vendors

• Increased meeting efficiency by developing meeting agendas

• Reduced annual employee training costs by more than 10% by revising and implementing new company division policies and procedures


Microsoft Office Specialist Certification

Prairie View A & M University - Prairie View, TX



Front Office


CPR & First Aid

September 2018 to September 2020

Additional Information

Contact this candidate