LIA ARCHAMBEAULT
*** **** ****, *********, ** Cell: 860-***-**** ac7f03@r.postjobfree.com
PROFILE SUMMARY
Aspiring to move into the healthcare field with a medical and business background. Self-motivated, flexible and detailed-oriented with a proven record of successful accomplishments working as an individual and team member. Qualifications consist of fine organization, problem solving, customer service, and proficient interpersonal skills to effectively interact with patients. A positive role model that is able to adapt quickly to change and can work successfully with customers, management, and team members. Strong ability to work through challenging situations with a calm demeanor to meet organization and individual goals. Excellent computer technology and communication skills including insurance and data entry.
EDUCATION AND TRAINING
Goodwin College, East Hartford CT May 2018-Graduated August 2018
Certificate Phlebotomy and Lab Services Program
Practice in obtaining vital signs, performing EKG’s/ECG’s, glucose, hemoglobin, blood typing, HCG/pregnancy & urinalysis, capillary samples, centrifuge processing and ABG simulation
Performed over 100 live blood draws within the last 6 months
Springfield Central High School, Springfield MA Graduated 2010
High School Diploma
CURRENT CERTIFICATIONS/LICENSURES
NHA Certified Phlebotomy Technician CPT# K9X4T6A2
Pharmacy Technician License # PTN.0019993 expires March 2019
BLS-CPR/American Heart Association #186*********
PHLEBOTOMY EXTERNSHIP/PATIENT CARE EXPERIENCE July 2018
LabCorp, Berlin Turnpike, Newington, CT
Provided patients with a welcome approach and demeanor which helped with establishing a trusting atmosphere
Administered bio metric measurements including blood samples
Maintained cleanliness of patients’ rooms according to OSHA standards
Performed daily sanitizing of blood draw station
Shadowed and observed drug screening and centrifuging
Performed successful unassisted venipunctures; forty straight needle and ten butterfly sticks
PROFESSIONAL WORK EXPERIENCE
CVS Pharmacy, South Windsor CT August 2014-Present
Pharmacy Technician
Properly identifying patients by name, date of birth and address following HIPAA guidelines
Handle orders for medical prescriptions through incoming calls from patients
Adhere to and carefully prepare customers’ prescriptions according to the Pharmacy Board of Health standards, OSHA Regulations and CVS standards
Successfully perform all levels of work in a timely manner meeting deadlines on a daily basis
Deal with a variety of patients and patient complaints with compassion and resolution
Perform front desk transactions while greeting customers and helping with their purchases
Work with a number of insurance companies for verification resulting in approval or denials of coverage for certain medications and eligibility
CVS Pharmacy, Springfield, MA March 2011- August 2014
Cashier promoted to Supervisor
Efficiently handled all levels of monetary transactions
Completed daily logs for cash deposits, outside vendor transactions as needed
Assisted customers with questions and locating store merchandise
Stocked shelves and re-ordered supplies when needed
Processed damaged items including return to appropriate warehouse
Responsible for opening and closing store while adhering to company standards
Managed a team of two to four employees per shift
Provided daily huddles with team, communicated customer feedback, worked on building communication and follow-up to provide quality customer care
RECOGNITION
CVS Pharmacy, Springfield, MA 2011
Awarded Employee of the month
Made Dean's list at Goodwin College for the summer of 2018 semester