Data Processing Supervisor - Diamond Comics Distributors
White Marsh, MD
Hard working individual who strives to do the best job he possibly can looking for a company that he can have a long standing career with that can also provide him ample opportunities to learn, grow, and advance
Authorized to work in the US for any employer
Data Processing Supervisor
Diamond Comic Distributors - Hunt Valley, MD
October 2014 to Present
Overseeing the day to day operations of the Data Integration department for Diamond Comics Distributors. This includes the processing of customer orders, entry of sale pricing, overseeing destructions, auditing of item code data that our customers receive, and processing requests from all surrounding departments. I handle the hiring and training of my staff as well as their yearly performance reviews. I also work with the upper management of mine and surrounding departments to make sure my department is doing all it can, as efficiently as it can, to benefit the company's overall performance.
Data Processing Clerk
Diamond Comics Distributors
November 2009 to October 2014
Data clerk for the Order Processing Department at Diamond Comics. Handling the entry of orders from customers as well as auditing said orders based on inventory adjustments or customer requests. Also handle order audits for DC Comics on a weekly basis, Sales entry for all major vendors, monthly audits of product featured in monthly catalogs among other auditing duties essential to keeping department information accurate and up to date. Daily use of Microsoft Office programs (Word, Excel, Outlook, and Access)The primary back-up to Department Supervisor. Sales Associate
August 2008 to February 2009
CAE IP Support Rep II
Comcast - White Marsh, MD
December 2007 to July 2008
Taking inbound calls from customers for issues regarding Comcast internet and home phone service. Guiding customers through basic troubleshooting in an attempt to correct the issue as well as scheduling technicians or moving issues to higher/other departments to ensure the issue is handled in a timely manner.
Spirit Halloween - Bel Air, MD
August 2007 to November 2007
Assisting in the assemble and disassemble of the store. Hiring and training staff as well as maintaining the upkeep and stock of the store. Greeting customer as well as opening and closing the store an occasional cashier work.
Verizon Wireless Rep
April 2007 to August 2007
Traveling to various retail locations promoting Verizon Wireless cellphone service to new and existing customers. Various duties included product information to both customers and the employees of the retail location, maintaining the upkeep of the displays and sales going on at the time. Assistant Manager
Game Stop/EB Games
November 2004 to March 2007
Duties included, but were not limited to, store opening and closing which incorporated drawer preparation, cash handling, receipt organization and inventory control. In addition responsibilities included employee hiring and training, scheduling, customer service and sales. Represented company with integrity and dedication and maintained high pre-sales and sales quota throughout my employment.
Ambassador and Dish Washer
White Marsh Mall
November 2003 to January 2005
Serve guests by removing empty plates, supplying drink refills and correcting incorrect orders. Maintained a clean work and eating area for guest enjoyment during and at end of shift. Also performed occasional duties in Expo assembling food and serving guests. Sales Associate
Game Stop/EB Games
July 2004 to November 2004
Working register; gaming systems, game and accessory sales, answering customers' questions and assisting them in choosing appropriate games for various age levels. Assisted in presenting a clean, neat and orderly store.
Perry Hall High School
Microsoft Office Experience (Excel, Word, Outlook, Access)