SKILLS

WORK HISTORY

EDUCATION

Kelli Gold

*** ****** **, ********, ** 54130

920-***-**** ac7ey3@r.postjobfree.com

● Strong work ethic

● Organized and detailed

● Time management

● Acquire new skills easily

Adept at accomplishing multiple tasks

simultaneously

●

Excellent communication skills that have led

to productive working relationships with

customers and staff

●

● Reliable

● Teamwork

● Ability to work under pressure

● Conflict resolution

CUSTOMER CARE REPRESENTATIVE 02/2017 to 10/2018

Tundraland - Kaukauna, WI

Listen and respond to customers for complaints or concerns, schedule installation appointments, take incoming calls for service requests, check in with customers weekly, resolve customer escalations and provide solutions. BARTENDER 08/2016 to 02/2018

Wise Guys Pizzeria - Appleton, WI

Greet customers and present menus. Make recommendations and answer all related inquiries. Process transactions using the POS system. Respond promptly to requests from customers in a polite and professional fashion.

BARTENDER 03/2014 to 02/2017

Gords Pub - Neenah, WI

Greet and serve customers. Arrange glasses and bottles into attractive and functional displays. Ensure clean glasses, bar equipment and working areas. Comply with all health, safety and hygiene standards and policies. Balance the cash at the register at the start and close of each shift. Monitor inventory. Order and restock bar inventory. CUSTOMER CARE REPRESENTATIVE 08/2015 to 02/2016

Alta Resources - Neenah, WI

Listen and respond to customers' needs and concerns. Provide information about product and services. Record details of customer contacts and actions taken. Take orders, determine charges, and oversee billing or payments. Handle returns. Research answers or solutions needed.

CERTIFIED NURSING ASSISTANT 03/2015 to 09/2015

Living Tree - Greenville, WI

Provide patients with assistance for activities of daily living by assisting with serving meals, ambulation, turning, and positioning patients, and assisting with person hygiene. CERTIFICATIONS

Neenah High School - Neenah, WI High School Diploma 2009

Certified Nursing Assistant

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