Jeffrey Venette *** Hackberry Trail Forney, Texas 75126
469-***-**** ac7euo@r.postjobfree.com
Data Center Technician
Highly accomplished technology professional offering 18+ years of documented achievements in:
6+ years skills in data center Operations in performing cross connects (fiber, CAT 5e, CAT 6, DS3 and POTS). Smart Hands (scheduled maintenances, installing equipment and cabling). Performing cage build-outs, troubleshooting circuit issues and equipment failures. Performing and managing ticket queues in Oracle and Siebel. Approving negotiates in Oracle and Siebel. Equipment inventory controls, installation on a large scale. Experience in writing best practices and SOP’s.
13+ years skills in assessing, planning, and implementing/cabling networked equipment such as servers, workstation ns, scanners, printers, faxes, including many proprietary business applications. Extensive experience assisting customers and peers over the phone to help troubleshoot network, hardware, and software issues
Experience with Windows Server Platforms NT 4.0, Windows 2000, 2003, and 2008 Server
Experience with Windows Desktop Platforms NT4.0, Windows 98, 2000, XP, Vista, Windows 7 and 10
Excellent communication skills, includes experience with technical/procedural writing
Expert in mainframe, UNIX, Windows, and Macintosh printing/troubleshooting
Professional Experience
Insight Global-Dallas, TX May 21, 2018-Present
Data Center Technician
Lead equipment inventory control and installation on a large-scale federal government project. Wrote SOP and best practices. Performed market research for tools and equipment for the project.
Equinix-Dallas, TX April 25,2012-February12,2018
IBX Network Technician III
Budget Business Systems - Mineola, TX 2011- 2011
Network Technician, Consultant, and Sales
Install, maintain, and repair company products and systems, on-site, over the telephone, and with
remote desktop.
Performed outside sales, installation and repairs on digital imaging systems.
Nevill Business Machines - Dallas 2009 - 2010
Network Technician, Consultant, and Sales
Install, maintain, and repair company products and systems on-site, over the telephone, and with
remote desktop.
Digital Imaging & Laser Products of Dallas - Lewisville, TX 2006 - 2009
Network Technician, Consultant, and Sales
Install, maintain, and repair company products and systems, on-site, over the telephone, and with
remote desktop.
Nevill Business Machines - Dallas, TX 2000 – 2006
Network Technician, Consultant, and Sales
Install, maintain, and repair company products and systems, on-site, over the telephone, and with
remote desktop.
For our customers, installed/racked/cabled routers, switches, servers, printers, copiers, fax. Troubleshot equipment and software failures on-site or over the phone with the customer.
Remco Office Machines of Dallas - Dallas, TX 1983 - 2000
Printer/Network Technician
Install, maintain, and repair company products and systems, on-site.
Performed on-site service on calculators, electronic typewriters, printers and facsimile. Installed and serviced networked multi-functional products at customer’s office.
Certifications
The Fiber Optic Association
CFOT
CFOS/T
Kyocera Mita Network Utilities -Software packages for networking
Kyocera Mita Prescribe II and Forms Maker -printer programming language
Kyocera Mita Networking -Windows, Novell, and NT. Terminating and troubleshooting CAT 5, single mode fiber, and multi mode fiber connections.
References
Michael Bagely
Equinix
James Kondorf
Equinix
Pa Sanna Ceesay
Amazon