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Service Developer

Irmo, SC
October 17, 2018

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Shivvapradha Sampathkumar

Consultant Business Analyst Strategist



I am seeking to solve business problems in Strategy, Research, Analytics and Visualization, Business Analysis and Project Management staying highly self-motivated, enthusiastic and organized. Skills

Management consulting and Technology expertise supporting and servicing operations across Banking, Finance, Insurance, Telecom and Utility domains for 3.5 years

Certified in Cloud Computing by TCS Business Domain Academy

Level-I Certified in Commercial Banking by TCS Business Domain Academy

Green Belt certified in Six Sigma

Experienced in managing and working with Cross-functional teams

Project Management experience with managing and completing Agile Projects

Udemy course completion on Data Science, Tableau, R, SQL, Machine Learning and Blockchain

SAP ERP 6.0 basics hands-on certification

C, C++, Java programming, MS Office Applications and Abode Applications Experience

CONSULTANT TATA COUNSULTANCY SERVICES JUNE-2012 TO JUNE 2015 Business Analyst: Robotic Process Automation Business Intelligence

Provided strategic consulting, including business plan & strategy development, generated new development deals for Banking, Utility and Telecom clients

Successfully completed internal Process Tracking and Business Intelligence IT tools to get KPIs and metrics reported live to the CXOs

Liaised with customer and cross-functional teams to produce Business Requirement Documentation

Prepared business plans, reviewing functional specification, extensive test cases, UAT plan, testing and delivery

Worked in a collaborative multi-vendor environment of employees and outside contractors to meet deadlines, budgets, and client demand

Contributed towards RFPs, winning deals worth over $20 Million Strategic Business Developer: Commercial Banking

Researched on industry benchmark processes and technologies for service packaging Page 2

Researched strategically potential clients and prepared pitching plan & materials

Have liaised with Trade and Corporate Banking SMEs to create and update internal IT tools to meet industry benchmark

Successfully boosted industry ratings for the domain through quality outputs reports and knowledge materials

Transformation Consultant

Managed Banking, Financial Services & Insurance clients’ transformation assets

Lead the domain-specific Transformation Methodology and innovation projects for process saves over $50 million YoY

Presented Market Researches and Trend Analyses towards improving Internal Transformation Methodology

MARKETING INTERN IDEA CELLULAR LTD. NOV. 2011 TO FEB. 2012 Managed launching and promotion of IDEA 3G ‘Net-Setters’ in South-India Division

Identifying target segments and conducting promotional activities

Planning and reporting promotional activities

Promoting and selling the product and services to small and medium scale businesses

Following-up with potential customers and maintaining customer feedback Education

University of Toledo, Ohio MBA (Marketing) May 2012 GPA 3.67

Bharathidasan University, Trichy-India BS (Computer Science) June 2010 CGPA 8/10 Awards

TCS Gems ‘Special Initiative Award’ for outstanding contribution to organization, 2012

Best Student Award for 2007-10, Cauvery College, Bharathiar University

Best Volunteer- University Level with National Service Scheme (NSS)

Gold medalist in Zonal Taekwondo Martial Arts, India 2009 Other Interests

Volunteered for 6 months at the Providence Hospital, Spokane Valley, WA

Language proficiency in Tamil, English, Hindi, Marathi and French

Photography, Volunteering, Martial Arts, Badminton and Tennis

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