Service Developer
Resume:
Shivvapradha Sampathkumar
Consultant Business Analyst Strategist
************@*****.***
Objective
I am seeking to solve business problems in Strategy, Research, Analytics and Visualization, Business Analysis and Project Management staying highly self-motivated, enthusiastic and organized. Skills
Management consulting and Technology expertise supporting and servicing operations across Banking, Finance, Insurance, Telecom and Utility domains for 3.5 years
Certified in Cloud Computing by TCS Business Domain Academy
Level-I Certified in Commercial Banking by TCS Business Domain Academy
Green Belt certified in Six Sigma
Experienced in managing and working with Cross-functional teams
Project Management experience with managing and completing Agile Projects
Udemy course completion on Data Science, Tableau, R, SQL, Machine Learning and Blockchain
SAP ERP 6.0 basics hands-on certification
C, C++, Java programming, MS Office Applications and Abode Applications Experience
CONSULTANT TATA COUNSULTANCY SERVICES JUNE-2012 TO JUNE 2015 Business Analyst: Robotic Process Automation Business Intelligence
Provided strategic consulting, including business plan & strategy development, generated new development deals for Banking, Utility and Telecom clients
Successfully completed internal Process Tracking and Business Intelligence IT tools to get KPIs and metrics reported live to the CXOs
Liaised with customer and cross-functional teams to produce Business Requirement Documentation
Prepared business plans, reviewing functional specification, extensive test cases, UAT plan, testing and delivery
Worked in a collaborative multi-vendor environment of employees and outside contractors to meet deadlines, budgets, and client demand
Contributed towards RFPs, winning deals worth over $20 Million Strategic Business Developer: Commercial Banking
Researched on industry benchmark processes and technologies for service packaging Page 2
Researched strategically potential clients and prepared pitching plan & materials
Have liaised with Trade and Corporate Banking SMEs to create and update internal IT tools to meet industry benchmark
Successfully boosted industry ratings for the domain through quality outputs reports and knowledge materials
Transformation Consultant
Managed Banking, Financial Services & Insurance clients’ transformation assets
Lead the domain-specific Transformation Methodology and innovation projects for process saves over $50 million YoY
Presented Market Researches and Trend Analyses towards improving Internal Transformation Methodology
MARKETING INTERN IDEA CELLULAR LTD. NOV. 2011 TO FEB. 2012 Managed launching and promotion of IDEA 3G ‘Net-Setters’ in South-India Division
Identifying target segments and conducting promotional activities
Planning and reporting promotional activities
Promoting and selling the product and services to small and medium scale businesses
Following-up with potential customers and maintaining customer feedback Education
University of Toledo, Ohio MBA (Marketing) May 2012 GPA 3.67
Bharathidasan University, Trichy-India BS (Computer Science) June 2010 CGPA 8/10 Awards
TCS Gems ‘Special Initiative Award’ for outstanding contribution to organization, 2012
Best Student Award for 2007-10, Cauvery College, Bharathiar University
Best Volunteer- University Level with National Service Scheme (NSS)
Gold medalist in Zonal Taekwondo Martial Arts, India 2009 Other Interests
Volunteered for 6 months at the Providence Hospital, Spokane Valley, WA
Language proficiency in Tamil, English, Hindi, Marathi and French
Photography, Volunteering, Martial Arts, Badminton and Tennis
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