Marc Sikora
Aurora, Colorado 720-***-**** ac7en1@r.postjobfree.com
Objective
To obtain a full-time opportunity utilizing my customer service and leadership experience gained through my nine years of employment, as well as my financial skills learned from earning my degree at the University of Colorado’s Business School.
Education
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION AUGUST 2017 UNIVERSITY OF COLORADO
Specialization: Finance
Relevant coursework: Risk Management, Managerial Accounting, Financial Accounting, Corporate Finance
Skills & Abilities
SOFTWARE
MS Office Suite (Word, PowerPoint, Excel, Outlook)
Google Docs
InFORM Inventory and Cash Management System
LEADERSHIP
Received Eagle Scout Award at Age 14
Actively manages and leads a high performing team for a large sales restaurant
COMMUNICATION
Comfortable speaking and understanding most Spanish
Engages in creating and maintaining relationships with customers to go above and beyond their expectations
ADDITIONAL SKILLS
Thrives in a fast paced and dynamic environment
Self-motivated and has the ability to prioritize
Experience
MANAGER CHICK-FIL-A MAY 2012 - PRESENT
Actively assists with managing the largest sales Chick-fil-A restaurant in the Denver area, reaching $6 million in 2017
Tracks daily sales and runs reports utilizing InFORM cash management system
Monitors labor percentages and productivity hours throughout the day, focusing on meeting daily labor goal of 18%
Verifies that Chick-fil-A corporate quality assessments are performed throughout the day to meet specified standards
Works collaboratively with other managers as a part of a high-performance leadership team
Leads a kitchen team, focusing on quality and speed of service, while maintaining the company’s values
Adapts to changing restaurant standards, requirements, and expectations
Ensures team members complete required compliance training in the eTrain learning portal
Serve Safe Certified
Assists with HR tasks, such as: reviewing new employee applications, scheduling interviews, providing onboarding, and training
Manages disciplinary documentation and provides disciplinary action as necessary
Identifies and actively solves problems daily with the ability to diffuse tense situations as needed
Responsible for ordering and maintaining store inventory levels on a daily basis; including food, equipment parts, cleaning supplies, and other products
TEAM MEMBER CHICK-FIL-A MAY 2009 – MAY 2012
Supported management as directed with various tasks
Responsible for counting cash drawers at the end of scheduled shifts
Trained new team members and existing team members on a continuous basis
Provided hospitality for all customers and engages in second mile service
Supported and participated in school and community fundraisers
References
KATIE DAISEY
General Manager
Chick-fil-A at Southlands
24400 E Smoky Hill Road
Aurora, CO 80016
ac7en1@r.postjobfree.com
DAVID POWELL
New Operator Consulting, Consultant
Chick-fil-A Corporate
5200 Buffington Road
Atlanta, GA 30349
ac7en1@r.postjobfree.com