Raymond G. Harris
484-***-**** firstname.lastname@example.org Folcroft, PA
SENIOR SYSTEMS ENGINEER IT CONSULTANT
Seasoned IT professional with a record of success in creating, installing, and monitoring of business-critical systems and applications in a variety of technical environments. Strong analytical skills with ability to adjust to changing priorities while maintaining quality of service. Deeply knowledgeable in an array of applications, methodologies, and platforms. Solid leadership skills combined with ability to cultivate relationships with key internal and external stakeholders. A hands-on technical expert committed to getting the job done right the first time. Recent training in next generation automation and cloud technologies to compliment skill set.
Contractor May 2016-current
While attending devops engineering classes to compliment my existing experience, attending MIT for python programming (certified) and taking the AWS solutions architect class, I worked part time. 100% remote as a user acceptance tester for a major social networking. I also work part time for fs24-7 ltd as a system engineer.
NYCDA Web Development Class April 2016-Sept 2017
Edureka Devops Engineer Class
Continuous integration and testing, Continuous delivery and deployment, Continuous monitoring using tools such as Nagios, GIT, Jenkins, Puppet, ansible, Chef, Docker, Ansible, SaltStack, nexxus, ant, maven, junit, jtest, selenium to automate multiple steps in SDLC. All of the servers were provisioned using AWS ec2 instances with Centos and Ubuntu.
MIT Python programming
Completed Python programming class and Python certified via MIT extended learning.
Senior System Engineer / Devops Architect june 2015-April 2016
NTT Data/NBME, Philadelphia, PA contract with extension
Lead engineer promoted to Architect tasked with building the DevOps environment. Atlassian suite, HP ALM suite, SVN, subversion. I collaborated with developers, QA, DBA's and product managers to create a Continuous Integration and Continuous Deployment pipeline. HP LoadRunner, Application lifecycle management, ALM synchronizer, Jira bridge adapter, UFT.
SQL Navigator Database Administration of Oracle 11 as far as connecting to the schema Upgrading them, adding and deleting rows.
Proposed solutions for port forwarding, DNS, patching process, security vulnerability mitigation process, IIS, apache, SMTP servers, administered many application like Bamboo and subversion
Daily AD and windows server administration, including patching and mitigating security Vulnerabilities via Tenable security scanner including registry updates, patches or Application upgrades. Modified batch files and PowerShell scripts.
DevOps Manager/Operations Manager/Devops Engineer 2015
Connect America, Bala Cynwyd, PA
Manager/Senior Technical lead for DevOps and Operations teams including salesforce administration, API server management along with backend server management.
Lead on moving as many applications to the cloud as possible such as migration to Salesforce, Office 365
Built and iteratively enhanced templates for provisioning AWS resources (primarily Windows 2012R2) EC2 instances. Managed the deployment process for several applications to support updates as dictated by application requirements and release schedules. Windows 2012 Lan/Wan, AD, GPO`s, DNS, including office 365 administration, backup network engineer for Cisco, ruckus firewall and barracuda devices.
Implemented application performance monitoring and email encryption in adherence with HIPAA laws.
Created code deployment and change management Processes. Modified batch and PowerShell scripts.
Contractor 2010- 2015
Windows System Engineer / DevOps Engineer
Siemens, Comcast, Hibu
DevOps Engineer, deploying code to IIS 7.5 server farms, chef, puppet and MSdeploy to ensure consistent server configurations. Modifying apphost.config, web.config files, batch files and PowerShell scripts. Server hardening. DNS and other network issues
Windows Systems Engineer / Administrator, Performed server builds, server patching, software installations and patching of third party products, code changes, documentation, and change management for Windows 2000/2003/2008 /2012 servers, and Unix/Linux servers. VMware, Veritas and SQL 2008. Managed Active Directory, Group policies, registry updates, Issued SQL queries to update the database.
Successfully leveraged established workflow processes and instances to troubleshoot internally developed .net and Java applications. Including in house applications and imaging systems that including scanning, imaging and archiving.
GE via CompuCom, 100% remote contract with multiple extensions February 2010-July 2012
Windows System Engineer/VMware
Global Active Directory infrastructure upgrade that spanned 192 countries, Raised Active directory functional level to 2008 while reducing our colocation footprint and cost.
Manage, plan and schedule the Global catalog Server installs, server deployment, decommissions, and migrations. Manage IP addresses, DNS records, sites and server decommissions. VMware installs and use of Vmotion.
Active Directory management, security patching, software installs and updates.
Install windows server 2008 Global Catalog servers as part of the infrastructure upgrade. I demote and decommission Windows Server 2000 and 2003 DNS servers and Domain controllers along with communicating changes to team members and local site personnel.
Senior Web Hosting/Senior windows and unix Systems Engineer 2007-2009
Kenexa, King of Prussia, PA
Managed the hosting environment, Developed, executed and documented project plans.
Window 2003 and 2000, linux Server builds on HP and IBM hardware. .net and java code deployments in all environments
Tomcat, JBoss, apache and IIS Server installs and configurations. Managing 400 + web servers along with the Active Directory infrastructure, which spanned 5 sites and 18 domains.
Implemented and Managed Sitescope Monitoring and alerting.
Created a patching process and schedule using Shavlik and Microsoft Security Baseline Analyzer with 18 change windows per month for 56 environments as per business requirement.
Active Directory administration, planning, implementation of 18 Domains and over 400 Servers some Virtualized using VMware.
Created, testing, and deployment of Group policy objects or GPO’s and network services such as DNS, DNS hosting, DNS records, DHCP, TCP/IP, using RSOP or resultant set of policies, permissions via group nesting.
Administration of SAN, Fiber Switches, Disaster recovery, Backups via Symantec Backup Exec 10d, Robotic Tape Library, Web, FTP, application, database servers, firewalls, F5 load balancers, Cisco switches, VLANS and other infrastructure related devices and tasks.
Daily interaction with customers in regards to planning and support.
Contractor, PA January 2004-July 2007
Aqua America, Comcast, Merck, Grainger, GlaxoSmithKline
Technical Analyst / Sr System Engineer / Contractor
Managed Exchange 2003 Veritas Clustered environment with EMC Clarion SAN backend for 1800 mailboxes including archiving using Symantec Enterprise Vault and filtered using Symantec SMSME services.
Lead Engineer on Symantec Enterprise Vault configuration, task scheduling and PST migration plan vault closing and retention policies. Managing of the six vault messaging queues.
Supported Windows 2003 Active Directory infrastructure that spanned multiple sites and domains.
Managed Disaster Recovery of the entire Organization utilizing Backup Exec 10d, and Replication Exec.
Created and Mapped LUNS for EMC SAN.
Cisco routers, proxy servers, Radius Authentication servers and other network devices were configured according to change request.
Troubleshooting and testing of monitoring systems including Concord, Visionael, Spectrum and syslog.
Troubleshooting various network issues such as DNS, TCP/IP, connectivity issues.
Supported and Administered Windows 2003 Active Directory environments along with Sun Solaris
Configuring and Installing Windows 2003 platform on HP and Dell Servers.
Performed Server and PC rollouts for 17 Grainger Industrial Supply sites in the PA, NJ and DE areas.
Installed Windows 2000 servers, XP desktops, Cisco routers and switches, UPS, printers, and data migrations.
Supported Windows NT, Windows 2000, and Lotus Notes 6 during migration of Windows NT and Lotus Notes systems.
Administration of Sun Solaris 8 systems and Network support. Supported VPN, Remote Dial Access and RSA SecurID for remote users.
Pegasus Broadband, PA 2000 - 2002
Senior System Engineer / Administrator
Managed our team of consultants, developers, administrators and technicians for the Broadband division.
Built data center from the ground up. Configured and Administered the Broadband Development and Production systems including the Broadband divisions Windows NT, Windows 2000 LAN, Sun Solaris 8, Linux 6.2 environments, Veritas Clusters, Cisco 2500 switch, Netscreen Firewalls and EMC Clarion SAN.
Managed a team of six for the development and production systems related to our ITV Liberate product.
Implemented and Administered Web Servers: IIS, Netscape, and Apache for our Broadband and Corporate divisions.
Implemented and Managed Netscreen firewalls, Post Office SMTP messaging, Radius Authentication, and Syslog services for our satellite and wireless ISP that served over 7000 users.
Integrated Broadband division LAN with the Corporate WAN.
Administered network services such as: DHCP, WINS, DNS services, along with NIS and NFS services for our Sun Solaris, Linux environment.
Managed Arcserve Disaster recovery efforts.
Documented all Production and development systems along with troubleshooting scripts for our call center.
Fiserv, Inc., PA May 1999-December 1999
Senior Web Administrator (promoted to shift manager)
Configured and administered an online trading system that consisted of over 40 Clustered Web Servers. NT 4.0 servers with Netscape commerce web server, Verisign certificates, and Java code deployments across all environments
Created DNS entries, Checkpoint firewall policies, Configured Hydraweb clusters, watch dog monitoring, migrated code, and then tested. Work with developers to debug Java.
Installed Sitescope to help us monitor the performance of the entire system reducing downtime by 90%.
Documented the build process so that all standards would be available.
Administered AIX machines for our quotes, market news and research feeds and for our Oracle 7 databases.
Support customer IT staff on all issues including Checkpoint firewall, IP translation, and capacity planning.
IWPP.Com, PA April 1999-2005
CEO / Co-founder
Co-founded an ISP/Web hosting company
Built the entire datacenter. Provisioned circuits from multiple providers, DNS, firewall, windows and Linux server builds, IIS and apache install and administration along with code deployments.
Provided vendor and equipment selection, server and network configurations and all other infrastructure tasks.
McGraw-Hill Companies, NJ 1996 - 1999
Systems Engineer / Tier III
Redesigned enterprise network by strategically placing our Windows NT servers so that we have a sufficient amount of Backup Domain Controllers, DNS, DHCP, and WINS servers to support our 1200 local and 2000 remote users.
Analyzed the current backbone replacing hubs with switches, and bridges with routers.
Charted the performance of our network using Dolch Network Analyzers.
Configured Lotus Domino Servers. Worked to plan our company wide rollout of Domino.
Senior Engineer on our Seven Dodge Plans and Specs scan centers and CD production environment that had over a million subscribers. Built the Dodge Plans scan center prototype that was used for the seven scan centers that were built under my supervision. Windows NT 4.0 servers and Input Accel services. Supported an in house application that controlled the entire scan process.
Configured our Dodge Plans Web servers on Windows NT 4.0 platform with Netscape Web server 3.51, Responsible for router and firewall issues. Provided ongoing support to our team of developers.
Semcor, Inc., PA 1996 - 1998
Consultant / System Engineer / System Administrator
Installed, configured and administered Novell, Windows NT and Lotus notes systems, including security, disaster recovery, upgrades, patching, including procuring, configuring and installing Servers.
Upgraded the entire infrastructure which included 27 locations Novell servers, NT servers, and Lotus Notes servers. Sites that used OS/2 were migrated to NT 4.0. Installed over 20 Lotus Domino servers and upgraded over 20 Notes servers and rolled-out over 3000 client installs.
Setup SMTP gateways from CC mail to Lotus Notes and Internet mail to Lotus Notes, along with upgrading servers, setting up replication schedules, assigning rights, setting up remote users, and maintaining the address book.
EDUCATION & PROFESSIONAL DEVELOPMENT
Associates in Electronic Technology, Thaddeus Stevens College of Technology, attended on Full scholarship
Network Engineering and Technology Management, Computer Learning Center, Certified Novell Engineer
Delaware County Community College, Economics
Delaware County Community College, MCSE, CCNA
FCC Train, Installing and Administering a MS Exchange 2003 environment
Sun Educational Services, Sun Solaris 8 System administration I
train signal, Classes in VMware, windows 2008, windows 2012 and PowerShell
Plural Sight, AWS sysops and various other technologies
CERTIFICATIONS / TECHNICAL SKILLS
MCP Windows 2003 Server/2000, 2008. VMware, CCNA, Windows 2003 Active Directory, Exchange 2003 and 2007, CNE, Active Directory, Windows Server 2012/2008/2003/2000/NT 3.51 & 4.0, DNS, DHCP and WINS Configurations and Administration, GPOs, Sun Solaris 8, Linux 6.2, Novell 3.x & 4.x, AIX, Lotus Notes/Domino,, DOS, Netscreen, Checkpoint and Pix firewalls, Network Analyzers, VPN, NIS, NFS, Cisco 2500 switch SNMP monitoring, Syslog services, EMC Clarion SAN, RSA Securid, UPS, Tomcat, Apache, IIS 5, IIS 6 and 7.5 Web servers, Hydraweb and Veritas clustering, Squid proxy servers, Radius Authentication, LDAP, Bind DNS, Post Office, Imail/Qmail SMTP servers, SSH, SCP, FTP, Verisign, VMware, Git, Jenkins, Puppet, Chef, Ansible,Docker, Tenable, Ubuntu, Centos, Redhat, AWS, digital ocean, Currently pursuing AWS sysops cert on Solutions Architect path