Customer Service Sales

Lachelle Spurrier

218-***-**** ********@*.***.***, https://www.linkedin.com/in/lachelle-spurrier-330402149/ Summary:

I am an individual seeking employment as I recently relocated from Duluth, Minnesota to Eugene, Oregon earlier this January. I have extensive experience with customer service and some experience in managing. In my free time I enjoy hiking and the general outdoors, reading, writing, Photography, and gardening. I find that one of my greatest attributes is being able to adapt and learn rather quickly.

Education:

University of Minnesota, Psychology Major 2016-2017 Harbor City International School 2013-2016

Employment:

Savers, July 2015- January 2018

Sales Clerk, Lead Costume Consultant

● Communicated with customers in order to accurately assess their needs

● Managed cash at the registers in a quick and effective manner

● Trained and monitored both Cashiers and Costume Consultants on specific tasks, such as customer service and registers

● Interacted and merchandised with the Halloween sales floor to ensure the best in sales and accessibility

● Repacked opened/damaged merchandise for resale

● Answered store phones and directed calls and answered questions as necessary

● Lifted and moved furniture/displays

● Reading announcements over the intercom and answering phones in a professional fashion

Goodwill, January 2018- Present

Cashier, Lead Cashier

I was promoted to Lead cashier for the Springfield Goodwill June 2018, but was previously a Cashier at Goodwill at Green Acres for my first three months with the company As a lead cashier:

● Answered incoming supervisor phone calls to properly assess a customers concerns

● Provided Cashiers with leadership by assigning projects, assessing customer complaints, handling change, cash drops, and further assistance with any sort of register error

● Helped customers at the register

● Priced and tagged items

● Trained incoming cashiers on registers

● Worked with Supervisors and the Manager on ideas for the store and what to do to improve sales/ productivity

Lachelle Spurrier

218-***-**** ********@*.***.***, https://www.linkedin.com/in/lachelle-spurrier-330402149/

● Worked with production by pushing out new product onto the floor Volunteer:

200+ hours total

Camp Miller restoration and cleanup, 35+ hours-May 2016,

● .Helped clean the Camp Miller campsite in preparation for their summer season

● .Raked leaves and removed debris from paths

● Organized camping equipment and board games

● Lifted and carried furniture long distances

● Assembled fishing docks for the summer

● Washed and repainted old cabins

Trail work, Volunteer for Harbor City International School, 30 hours-May/June 2015,

● Worked with 10 other individuals to maintain and clean up various trails and parks in the city, keeping the area clean and safe for the community

● Lifted large foliage and debris from the trails and bringing them to compost

● Building stairs and bridges on the various paths

● Raked the beach and hauled rocks

An active member of the LGBT club at Harbor City International School,15+ hours 2014-2015

● Communicated with both members and staff about events (Dances, drives, etc.)

● Planned member attendance to charity events

● Managed cash from events

● Attendance at events to ensure success and maintained a clean and exciting environment

Unpaid art T.A at Harbor City International School, 120+ hours,

● Prepared sheets and passed them out during class

● Assembled and put out materials

● Cleaned tables and materials after their use

● Created and tore down art displays around the school

● Hauled various pieces of furniture for assemblies

● Helped organize and plan for various assemblies, including help edit and display powerpoints

Awards/ Accomplishments:

Lachelle Spurrier

218-***-**** ********@*.***.***, https://www.linkedin.com/in/lachelle-spurrier-330402149/

● Relationship Award Recipient

● Graduated Harbor City with Merit Honors

● Post Secondary Enrollment Option (PSEO) Student, University of Minnesota Duluth

(January 2016-May 2016)

Skills:

● Some exposure to spanish

● Limited proficiency in American Sign Language (ASL)

● Reading at a fast yet productive pace

● Professional skill in answering phone calls

● Ability to adapt and learn new skills and responsibilities

Contact this candidate