Experienced Server Technician with a demonstrated history of working in the information technology and services industry. Skilled in Nexus, Storage Area Network (SAN), VMware ESX, Cisco IOS, and HP Products. Strong information technology professional with a MCSE focused in Computer and Information Sciences and Support Services from San Jose City College.
-Assemble computer hardware
- Test computes & server’s hardware
-Installation of operating system, software, hardware and network devices
- Help Desk ticketing system
-Performing repairs, diagnostic, and preventive maintenance in PC, monitors and HP and Dell servers.
-Oversee company’s operations
Top performance through various promotions; an excellent candidate for increased and challenge duties.
Basic networking skills
Experience with imaging computers and deploying system wide software to include; Antivirus, Helpdesk, OIP softphone and others.
Portrays analytical behavior, well developed people skills, and team building effort.
Loyal team player who exercises a passive work ethic, grace under pressure and a “can do” attitude.
Excellent verbal and written communication aptitude in English and Spanish.
Volunteer as leaders for St Catharine’s Youth group
Successfully achieved the Golden State Honors in Spanish (2000)
High School Diploma(Live Oak High, 2000)
Certificate of Achievement: MCSE (san jose city college )
Datapipe Inc. San Jose, CA 11/07-Present.
Data center technician, Datapipe (11/07- present)
DC-Ops Operations tech 2
Imaging computers and deploying system
Help Desk ticketing system
Build, configure, set raid and activate HP servers as per specs.
Install Redhat 3,4,5,6. Windows 2000 server, windows 2003, windows 2008, 2012 and 2016 servers as well as updates and post configuration
Active directory Installation and troubleshooting.
Set up VPN and wireless connections.
Knowledge of DNS,HTTP,SMTP,SNMP
Made and run crossover and straight through network cables according to standards.
Rack and stack servers, firewalls and switches acording to company standards.
Terminating Cat 5,6 network cables
Running and installing network and fiber cables(OM3 fiber, Cat5e &Cat6)
Install and configure Ram, NIC cards and Hard drives to HP and Dell servers
Install and size racks and install Power Strips
Inventory Control and hardware moves via handheld
Faris Technology Inc. Morgan Hill, CA 9/2004-11/07
Production Manager, Hardware Technology (8/2005- 11/07)
Supervise five employees:
-Perform educational training of company’s policy and procedures of labs and test equipment.
Supervision of invoice processing.
Repair, assemble PC’s, Servers and printers.
Test all hardware on inventory room. Including:
-Motherboards -Hard drives -RAM -Nic card –Fiber Cards
William Ceja RESUME page 2
-All PCI cards -Powers Supply’s
Spanish speaking Assistant in sales for Central and South America
Community Solution For children and families, Morgan Hill, CA…….3/2001-8/2004
Program Leader, El Toro Youth Center(3/2001-8/2004)
Promoted to Program Leader, Responsibilities included:
-Tutoring, Sports, arts and crafts
-Computers skills development classes for low income parents.
-Assembling, programming and upgrading computers for low income parents.
-Weekly, Monthly Reports and stats.
-Solving misunderstandings between students
-Planning weekly and monthly events
Henley’s restaurants Inc 4/1999-3/2001
Assistant Manager, McDonalds (4/2000-3/2001)
Supervise up to ten employees
- Heavy Scheduling -Cashier
- Daily deposits -Food Quality Control
Employed Spanish-speaking alternative customers, which enhance store sales
Accountable for opening and closings daily store operations.
Certificate of Achievement : MCSE
San Jose City College, San jose CA.(2017)
General Education Diploma
Live Oak High School, Morgan Hill CA.(2000)
Some General Education Classes