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Customer Service Office Assistant

Location:
Worcester, Massachusetts, United States
Posted:
October 16, 2018

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Resume:

PRINCE ODURO

ac7eg1@r.postjobfree.com

774-***-****

EDUCATION

University of Massachusetts Dartmouth, North Dartmouth, MA

Bachelor of Science in Accounting, May 2017

TECHNICAL SKILLS

Microsoft Office, Oracle, Salesforce, JD Edwards Enterprise One, BANNER

PROFESSIONAL HISTORY

Framingham State College, Framingham, MA April 2018 to July 2018

Assist with University audit or public records requests

Maintain inventory & reorder office supplies

Maintain logs/files of invoices, contracts, W-9s, etc.

Vendor creation and maintenance files in Banner & MMARS including W9 Form processing

Review / prepare petty cash reimbursements & reconciliations

UNFI,

Lincoln,Rhode Island September 2017 to December 2017

Account Payable Rep

Opened, sorted, date stamped incoming mail, and matched invoices with receivers in an accurate and timely manner.

Reviewed trade and expense type invoices to ensure accuracy of vendor number, invoice number, purchase order number, general ledger number, invoice amount, and authorized signature and back up support. Corrected any error noted to ensure accuracy of payment.

Data input of vendor invoices, debit and credit memos manually and uploaded daily. Edited batches for accuracy and completeness, release approve batches to post to AP.

Researched and resolved issues related to invoicing, prepayment, deductions, adjustments, cash discount, and receiving to ensure proper recognition of liability and payment.

Created and printed invoice and purchase order coversheets. Prepared accounts payable documents for imaging.

UNIVERSITY OF MASSACHUSETTS,

North Dartmouth, MA September 2016 to May 2017

Office Assistant – Dartmouth Sociology Department

Delivered information from office to other departments at the university.

Printed, copied, or scanned documents for professors.

Answered phones and directed calls appropriately.

Provided customer service and information to students seeking service at the department.

NANA'S TOTAL PACKAGE CLEANING SERVICE,

Worcester, MA May 2012 to September 2016

Coordinator

Coordinated all aspects of small cleaning business including payroll, scheduling, and customer service.

Cleaned, repaired, and painted apartments and homes for vacating tenants.

Provided ongoing cleaning services for businesses and individuals.

MASS DOT,

Sturbridge, MA July 2015 to January 2016

Toll Collector

Collected toll charged for uses of bridges, highways, or tunnels by motor vehicles.

Balanced Cash and recorded money and tickets received.

Documented information on sign through log.

Gave resolution to patron's issues in compliance with company policies.

LANGUAGE

Fluent Twi (Native Language of Ghana) and some knowledge of French (2 years).



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