Administrative Assistant Customer Service

Carol Radke

**** ******* ***** *****, ******, GA 30519

Cell: 404-***-****

E-mail: *****.*****@*******.*********:*******@****.***

Summary of qualifications

Executive administrative assistant with over 30 years of comprehensive knowledge in business administration, organization, and management. Proficient in Microsoft PowerPoint, Excel, Word, Outlook, graphing data, and preparing statistical reports. Processes strong understanding of the relationship between office personnel and the necessary tools for maximum productivity.

Core competencies

Able to Multi-task

Meeting Coordination

Calendar Scheduling

Administrative Support

Time Management

Customer Service

Relevant Skills

Executive Administrative Assistance

Provided executive support for Senior Vice President of Marketing Science and eight Statistical Analysts (Texas).

Provided administrative support for four branch offices and corporate headquarters with business organization and management (Texas).

Provided administrative support for three Senior Vice Presidents, four analysts, and three programmers (Atlanta). Back up for front desk, shipping and receiving.

Collaborated with and reported to General Manager and Assistant Manager regarding all project deliverables, customer service issues, departmental operational updates, and human resource activities and functions.

Office Management

Produced proposals, questionnaires, reports, graphs, and presentations, that included graphs and statistical tables Involved in numerous support groups throughout company.

Assisted payables and receivables in administering company credit and purchasing programs.

Performed daily office transactions for company audits.

Customer Service

Performed customer service by handling calls, delivery issues, damaged merchandise, exchanges, and returns with customers.

Created reports, and presentations, including graphs, and statistical tables provide clients with an aesthetically pleasing way to view large amounts of data.

EMPLOYMENT HISTORY

2015-Present Office Administrative Assistant Rooms To Go, Buford, GA

1999-2015 Administrative Assistant Consultant Desktop Publishing, Buford, GA

1996-1999 Administrative Assistant Marketing & Research Counselors, Buford, GA

1991-1996 Executive Administrative Assistant Marketing & Research Counselors, Atlanta, GA

1988-1991 Executive Administrative Assistant Marketing & Research Counselors, Dallas, TX

EDUCATION

Continuing Education Courses, 1998-Present

High School Diploma

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