HERON GARCIA

Harlingen, TX *****

ac7eel@r.postjobfree.com, 956-***-****

CAREER PROFILE

Experienced with over ten years of clinical experience and exceptional leadership capabilities. Ability to establish a care environment characterized by quality focus, patient advocacy, and interdisciplinary collaboration. Enhanced ability to create workable environment. Skilled at effectively leading, training, and motivating clinical and non-clinical teams in delivering exceptional healthcare. Proven track record of contributions to improving quality by ensuring HIPAA compliance, participating in quality assurance management and training.

AREAS OF STRENGTH AND EXPERTISE

Administrative

Staff Leadership

Case Management

Project Management

Quality Assurance

Staff Training

Mentoring

Compliance

Patient Advocacy

Relationship Building

EDUCATION AND TRAINING

Master of Science, Healthcare Administration, Southern New Hampshire University

Bachelor of Science, Nursing, University of Texas at Brownsville

Associate of Science, Nursing, University of Texas at Brownsville

Member of the National Society of Leadership and Success

Shadow Chief Operating Officer on projects to gain knowledge and insight: oversee entry projects

PROFESSIONAL EXPERIENCE

Valley Baptist Medical Center, Brownsville, TX 2014 to Present

Hospitalist Director

Recruit, retain, and manage physician staff. Prepare schedules and resolve personnel conflicts. Work collaboratively with case managers and departmental directors to monitor patient status and length of stay, identifying ways to streamline length of stay and addressing patients exceeding observation status.

Valley Baptist Medical Center, Brownsville, TX 2017 to Present

Interim Case Manager Director

Organize and coordinate needed healthcare resources and services as a patient advocate, maximizing efficient and cost-effective use of resources and quality of patient care. Conduct initial intake and benefit assessments, develop care plans, monitor progress, and establish discharge goals.

Solara Hospital, Brownsville, TX 2007 to 2014

Charge Nurse/House Supervisor, Intensive Care Unit & Medical-Surgical

Managed nursing care for a unit with 35 medical-surgical beds and 6 intensive care beds, supervising LVNs, Nurse Aides, and non-clinical staff. Scheduled admissions, conducted assessments, established nursing diagnoses, developed care plans, monitored and documented treatments, educated patients and families, and performed discharge planning. Provided a wide variety of pharmacological and non-pharmacological approaches to treatment. Ensured the delivery of high-quality, top-notch care by establishing an atmosphere of professionalism and maintaining high morale among staff. Kept detailed records for individuals participating in clinical trials.

Valley Baptist Medical Center, Harlingen, TX 2005 to 2011

Charge Nurse, Medical-Surgical

Conducted ongoing patient assessments, established nursing diagnoses, established and developed care plans, monitored patient treatments and status, educated patients and families, and performed discharge planning. Led and supervised nursing staff, delegating duties and training nurses on quality control procedures. Authorized drug refills and communicated prescription information to pharmacies.

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