**** **** ***** ******

Long Beach Ca. *****

Phone 562-***-****

Email: ac7e1d@r.postjobfree.com

Gabriel Gerardo

Profile

Experienced IT professional with over 10 years of technical working experience. Well, adverse working in multi-cross platforms of Systems and Network support engineering function. Interpersonal able to communicate clearly with all areas of business.

Work Experience

2014-Present Nexon America El Segundo Ca.

IT Help Desk Analyst

Enterprise Active Directory & Microsoft Exchange Admin.

Supporting Microsoft Servers 2008 R2 & Server 2012.

Experienced in Cisco System interface configuring network switches.

Operating & Maintaining virtual servers with VMware vSphere 5.5

Supporting request ticketing system ManageEngine and DesktopCentral.

Creating new RSA accounts for the purposes of VPN access.

Creating Windows Images & deploying via Windows deployment services.

Cat5/5e data cable crimping, patch panel configuration.

2014 -2015 The Tennis Channel Inc. Santa Monica Ca.

IT Help Desk Specialist

A member of the desktop administration group.

Multiple operating systems Apple OS X\Microsoft Windows 2000/XPSP3/VISTA/7

Apple iPhone, Android cell phone support adding to Microsoft Exchange.

Laptop/Notebook LCD & Hardware Upgrade and Repair.

2012-2013 NuCourse Distribution LA/Orange County Ca.

IT Help Desk Specialist

Desktop & Network Support MS Server 2008 R2 and Windows 7 Pro OS.

Repair & Upgrade laptop and workstations.

Maintain network equipment; Netgear Prosafe switches, SonicWALL router.

2007-2011 California State University Long Beach Long Beach, Ca.

Computer Technician/Student Worker

Maintain & Support Parking and Transportations computer equipment.

Repair & Upgrade Dell with MS Windows Vista\XP\ 7 Pro OS.

1996-2000 United States Marine Corps Twenty-Nine Palms, Ca.

Legal Administration Personnel \ U.S. Marine Rifleman

Collaborated with other Marine Corps units for administrating pretrial

hearings.

Participated in worldwide operations in Africa and the Persian Gulf.

Education

Cal State University Long Beach B.S. Management Information Systems - TBA.

L.A. Pierce College, A.A. General Education. Completed Fall of 2006.

U.S. Marine Corps Recruit Depot, San Diego Ca, 1996.

References

Available on request

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