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Systems and IT Network Support

Long Beach, CA
October 18, 2018

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**** **** ***** ******

Long Beach Ca. *****

Phone 562-***-****


Gabriel Gerardo


Experienced IT professional with over 10 years of technical working experience. Well, adverse working in multi-cross platforms of Systems and Network support engineering function. Interpersonal able to communicate clearly with all areas of business.

Work Experience

2014-Present Nexon America El Segundo Ca.

IT Help Desk Analyst

Enterprise Active Directory & Microsoft Exchange Admin.

Supporting Microsoft Servers 2008 R2 & Server 2012.

Experienced in Cisco System interface configuring network switches.

Operating & Maintaining virtual servers with VMware vSphere 5.5

Supporting request ticketing system ManageEngine and DesktopCentral.

Creating new RSA accounts for the purposes of VPN access.

Creating Windows Images & deploying via Windows deployment services.

Cat5/5e data cable crimping, patch panel configuration.

2014 -2015 The Tennis Channel Inc. Santa Monica Ca.

IT Help Desk Specialist

A member of the desktop administration group.

Multiple operating systems Apple OS X\Microsoft Windows 2000/XPSP3/VISTA/7

Apple iPhone, Android cell phone support adding to Microsoft Exchange.

Laptop/Notebook LCD & Hardware Upgrade and Repair.

2012-2013 NuCourse Distribution LA/Orange County Ca.

IT Help Desk Specialist

Desktop & Network Support MS Server 2008 R2 and Windows 7 Pro OS.

Repair & Upgrade laptop and workstations.

Maintain network equipment; Netgear Prosafe switches, SonicWALL router.

2007-2011 California State University Long Beach Long Beach, Ca.

Computer Technician/Student Worker

Maintain & Support Parking and Transportations computer equipment.

Repair & Upgrade Dell with MS Windows Vista\XP\ 7 Pro OS.

1996-2000 United States Marine Corps Twenty-Nine Palms, Ca.

Legal Administration Personnel \ U.S. Marine Rifleman

Collaborated with other Marine Corps units for administrating pretrial


Participated in worldwide operations in Africa and the Persian Gulf.


Cal State University Long Beach B.S. Management Information Systems - TBA.

L.A. Pierce College, A.A. General Education. Completed Fall of 2006.

U.S. Marine Corps Recruit Depot, San Diego Ca, 1996.


Available on request

Contact this candidate