Email: email@example.com Phone: 770-***-****(C)
Around 7 years’ experience as a QA Analyst/Tester in analysis, design and manual testing of Client/Server, Web-Based Applications and commercial stand-alone applications.
Developing Test Plans, Test Scenarios and Test cases, Structured System Testing, Web Testing, software documentation from business, technical and functional requirement.
Successfully developed Master Test Plans, System Integration (SIT), UAT Test Plans and Test Cases using business requirements and design documents while specifying Testing Overview, Approach, Strategy, Scope and Roles as per Standard Operating Procedures (SOP) upon QA leads supervision
Worked closely with Development team in all aspects of defect tracking.
Lead Planner for some projects which I am responsible for the test packages and environment and data set up.
Specialized in Quality center on Client/Server and Web based applications.
Experienced in retail mobility testing and POS.
Worked with FDMS/UL for new EMV POS payments.
Hands-on experience in testing on mobile handheld devices and Signature capture devices i.e. iSC250, iMSRT, MSR (Magnetic Strip Reader)
Experience in functional testing, unit testing, integration testing, regression testing, black box testing, GUI testing, back-end testing, browser compatibility testing, load/ performance testing in different stage of Software Development Life Cycle (SDLC).
Identify, Report, Track & Analyze Defects.
Hands-on experience in Unix Shell Scripting.
Exceptional ability to quickly master new concepts and technologies.
Extensive onsite-offshore coordination experience.
Capable of working in a group as well as independently with excellent communication skills.
Test Director 8.2/8.0/7.6, Quality Center, BugZilla, Rally, Jira, Rational Quality Manager tool, Citrix, Sharepoint
TOAD, SQL Plus, SQL Developer, MS Query
Oracle 7.x/9.i/10g, MySQL, MS Access
MS Office 2007/2010, SoapUI, Tortoise SVN, SQL and SQL Plus, TOAD, VSS, Shell Scripts, SharePoint, Putty, WInscp
Windows NT (Client), Unix, Linux
Client – AT&T, Atlanta GA
Role - Quality Testing Engineer
QA Team Size – 11 (2 onsite, 8 offshore)
Tenure: Sept ’14 – Present
Project (s): ESK, OPUS, OPUS Mobile
One Point Universal System (OPUS) is an Object-Oriented, component driven, HTTP enabled System to activate phones, assist customers with their mobile phone accounts, and perform Point-of-Sale (POS) activities. OPUS Mobile is the tablet version of the system leveraging the OPUS services.
ESK is a stand-alone, self-service kiosk set up in ATT COR stores for existing AT&T subscribers currently supporting Spanish and English language. The new project will include foreign language support and enhance existing services. ESK uses OPUS back end to interact with other systems at AT&T and facilitates the sales process and helps in reducing wait time for customers walking in for elementary needs like bill payments, pre-paid refills, enrolling in auto-pay etc.
Performed both QA tester & Lead role in this project.
Actively involved in ATT’s Mobility Platform with rigorous Mobile Device Testing
experience for provisioning systems used in Retail & COR stores on IOS platforms.
Coordinated On-shore & Offshore team effectively utilizing the best of time & resource
between time zones.
Analyzed the Business Requirement Document (BRD)and Functional Specification
documents ( FSD) to prepare Test Cases based on the Test Plan and Use Cases and
attended Review meetings to better understand the applications.
Analyzed test data and performed data driven testing using parameterization under
certain business rules for data population in DB.
Attended triage meetings to understand and consider the scope changes for the release
during the test execution phase.
Written, uploaded and executed test cases in HP Quality Center for the release.
Manage time effectively between multiple projects.
Execute both test cases for manual testing in different platforms like iOS, and windows
Involved in installation of application and capture logs for error during execution using
different tools like iTunes, iPhone configure utility and SDK, anb commands for different OS.
Involved in effort estimation for each project and resource estimation for release.
Setup, supervise and lead daily status and weekly status call with offshore and onshore
Coordinate with the Off-shore team and providing them the necessary test data needed.
Managed a team of Multi Linguistic people co-coordinating the task & ensured smooth
Performed Backend Validation Testing by firing SQL queries.
Upload test cases in Quality center and test plan in Prism tool for client reference as a
part of process.
Monitored the Backend Logs in an UNIX environment & developed shell scripts for the
Worked with FDMS/UL for EMV project using Certpro and BTT (Brand Test Toolkit).
Environment: JAVA, Oracle, Rally, Mercury Quality Center, Global WebLogin/MY PRISM, Z Tracker, UNIX, Putty, SQL, HTTP, HTTPs, JIRA, TDP
Client - Delta Airlines, Atlanta GA
Role - Test Engineer
Tenure: Jan’12 – Dec’12
Project: Axis Application
Axis is one of the critical and revenue generating applications for Delta Airlines. It is a web based application designed as a reservation system and is also known as Deltamatic. The application allows the domestic and international user to access airline ticket reservation and other functionalities, via website.
Actively participating in weekly meetings along with the rest of the QA team (onsite and
Offshore), the development team and the Business Analyst.
Responsible for onsite coordination with the offshore team to get the test-ing work
scheduled/delivered with high quality. Worked on test activities on timely manner/peer reviewed offshore work before handing over to the client and ensured that test packs (plans and scripts) are delivered as per requirements.
Attending Weekly team meetings Critical defect review meetings, status meetings, track
progress and discuss open issues; follow-up with other team members as needed.
Performing Smoke/Sanity Test after every build.
Executing manual test scripts and responsible to track and log the defects using QC.
Performed Functional, System, Integration, Regression, performance, UAT and Smoke
Tests for various phases of this application.
Categorizing bugs based on severity and fastened on defect blockers to be interfaced
with developers to resolve by priority.
Involved in running smoke test in different environments.
Attend scrum status meeting daily and defect review meetings with project managers.
Assisted in developing Test plans, test scenarios and test cases as per the modules
using Quality center/ Test Director and also generated the test data for certain
Participate in bug review meetings to triage bugs based on their severity and priority.
Provide Test Summary Reports to upper management
Coordinate with the Off-shore team and providing them the necessary test data needed.
Coordinate with the UAT team. Support them with data creation.
Analyze production bugs and filter duplicates. Make sure that it is reproducible in the QC
Work closely with Development team prioritizing the sev 1 defects and make sure I have the
Data and scenario set up needed.
Environment: J2EE, HP Quality Center, SoapUI, Web Services, SharePoint, Web Services, UNIX
Client – Macys Systems and Technology, Duluth GA
Role – Test Advocate
Tenure: March’10 –Dec 11
OMS/PLM Applications --
As a Testing Advocate for MST, I am responsible for analyzing and reviewing of Business and Functional requirements with the Product Manager and SME’s located in NYC (Macys Headquarters) and design the Test Plan and write Test Cases. MST partnered with Tradestone Software to use their modular Merchandise Lifecycle Management solutions that unify the design, sourcing, ordering and delivery to enhance MST’s private label and branded goods.
Analyze and understand the Functional, Technical and Business Requirements.
Assist in developing test cases from use cases to cover all possible scenarios.
Manually test new TSS enhancements functionality and document the results
Perform end-to-end testing and system testing of core modules for major releases as well as patch fixes to Tradestone’s OMS (Order Management System) and PLMR (Product Lifecycle Management for Retail) to develop private label merchandise.
Perform emergency and regression testing of production code fixes. Participate in product implementation and resolve post-production issues.
Log and track bugs using Bugzilla and Quality Center.
Work closely with offshore team by assisting with application functionality, domain knowledge and coordinating environment testing activities.
Understand the Change Request and develop test scenarios to cover proper test coverage
Team Size - 6 (2 Onsite and 4 Offshore)
Environment - J2EE, Websphere Application Server 6.1, Axis, SQL Developer, Oracle 11g, Tradestone Software Suite, Shell Scripts, BugZilla, HP Quality Center, UNIX J2EE, SilverStream Application Server 7, Apache Web Server, Eclipse, Sybase, UNIX