A conscientious and professional personal assistant with extensive experience in PA and secretarial Roles. Highly organised and efficient person, with a thorough and precise approach to projects, which has produced excellent results to date. Able to manage own time effectively, and prioritise workload. Experienced at working to tight deadlines and under considerable pressure. Friendly and approachable with excellent interpersonal and customer relations skills.
Ability to manage time and prioritise workload to ensure efficient delivery of all aspects of tasks
90 words per minute typing
Regular user of Microsoft Office, including Excel, Word and Powerpoint
Highly organised and efficient
Excellent communication skills, both written and verbal
Polite and professional manner
High level of attention to detail
Accredited member of APA (Association of Personal Assistants)
P A to Director, ABC company
(Jan 2007 - Present)
The core responsibilities of this role include managing the director’s diary, organising travel, answering all incoming calls, creating PowerPoint presentations, typing correspondence and documentation and organising board level meetings.
In addition to these responsibilities, I have also taken on the additional duties as fire officer and health and safety officer for the office.
During my time in this role, I have reorganised the meeting room booking system, implementing an online system which all staff can access.
I have also implemented a new filing and indexing system for the Director’s production files, which has resulted in greater ease of access for all managers who are authorised to access this information.
P A to Personnel manager, XYZ telecoms Ltd.
(Dec 2005 – Dec 2006)
The core duties of this role included diary management, typing correspondence and documents, creating presentations and creating meeting minutes.
I was given the additional responsibility of managing requests from staff for general HR advice. I was responsible for cataloguing and dispatching health and safety information and posters for the whole company, and handling general queries. For issues and queries requiring specialist knowledge, I identified a suitable department to send queries to.
I was also responsible for maintaining the filing system for all personnel records.
Front of house receptionist, DEF PR Company
(Jan 2003 – Dec 2005)
This role involved presenting a professional and friendly first impression of the firm to all visitors and clients. I managed all incoming phone calls and mail, and distributed it to relevant departments. In addition, I was responsible for organising stationary orders for the company. All staff would email me with their requests, and I would order and distribute stationary accordingly.
I was also responsible for keeping the reception area clean and for ensuring that all Security procedures were followed when handing over to the security team in the evening.
Secretary, New Road Leisure Industries
(June 2000 – Dec 2003)
For this role, I maintained and organised the company filing system, dealt with all incoming calls, and typed all documents and correspondence.
College of Leicester 1990 - 1992
Secretarial Skills – passed with honours
Lady Anne School, Leicester1985 - 1990
8 GCSEs A* - C grade including English, Maths and Science
HOBBIES & INTERESTS
I am involved in a local amateur dramatics society, where I volunteer as a lighting and sound technician. I have been involved with this society for three years and very much enjoy the teamwork and leadership aspects.