OBJECTIVE: Network Engineer

SUMMARY

Network/system support professional with great experience in LAN/WAN setup and administration. Skilled in Windows domain/ server/ desktop/ router/ switch/ VPN/ VOIP/ Wifi/ printer/ access control/ security system/ backup/ anti-virus, configuration and troubleshooting. Graduated from Master of Engineering in Internetworking program at Dalhousie University in 2015.

WORKING EXPERIENCE:

NETWORK ENGINEER, MPR consulting Ltd, Mississauga Nov 2016 to Present

Job Responsibilities:

Deploy LAN/WAN networks

Contribute to the design of well-functioning LAN/WAN networks for small and medium businesses, prepare the proposals for recommending solutions and device purchases

Perform proof of concept test, network readiness test and network migration test. Develop procedures for full job cycle including test plan, Installation, and configuration SOP. Deliver projects to clients, follow up and address any concerns.

Run, terminate and organize low wattage cables like Cat5E & Cat6 in the equipment rack

Install and configure Windows server 2012R2, Cisco routers, L2 & L3 switches, dial-up & site to site SSL/IP sec VPN, Fortinet firewall, Ubiquity & Meraki WAPs, printers, PCs, digital signage, VOIP PBX and phones, teleconferencing devices

Document network topology with Visio and prepare user guide and project report

Managed IT services

Responsible for over 100 devices from 6 client sites and ensure SLA is met.

Primarily provides support for Windows 7,8,10, macOS, iOS and Android.

Manage backup and disaster recovery with Acronis, Veeam and Datto, monitor and support devices with AVG Managed Workplace and Avast CloudCare. Manage Email through Google’s G suite. Administer help desk ticketing system Sysaid, efficiently support day to day IT needs of client sites through truck roll, phone, email as well as Teamviewer

Inspect existing infrastructures, identify bottlenecks and system failures, use networking tools such as spectrum analyzer, cable certifier, Wireshark, CMD and Nmap etc. to check for root causes, repair faulty hardware and software components

Install and troubleshoot business programs like Sage, Microsoft Office and other in-house software as required

QUALITY ASSURANCE, Riverland Research Centre, Toronto Oct 2015- Nov 2016

Participate in requirements Walkthrough / Inspection to clarify uncertainty and remove ambiguity for establishing Test Basis and formulating Requirement Matrix for traceability purpose

Work with PM and QA Manager to draft Test Plan for subjects of Scope, Testing Approach, estimation, resource management, Scheduling and Acceptance Criteria

Analyze Business Requirements ( Use Cases, User Stories and UI Specifications), Functional Requirements, Technical Documents, and related Testing Artifacts to identify Test Scenarios

Generate Test Cases with Black Box Testing skills to reduce number of cases while maintaining reasonable testing coverage of having at least a case for any flow from Use Cases

Implement Manual Test Scripts with details on each step, and Automation Test Scripts with WebDriver for Regression Testing where necessary

Reviewed Use Cases and UI Specifications from FRD to identity test scenarios, and generate test cases to cover basic flow, alternative flows and validation rules for maintaining requirement traceability

Identified test cases as candidates for being automated to feed Selenium IDE, WebDriver, created and optimized automation scripting for regression testing to maximize the testing efficiency and coverage

Refined Selenium test cases by implementing UI Mapping, Page Objects, Data Parameterization

Identified/Reported and monitored issue status from new, open, fixed, to closed in JIRA for Issue Tracking purpose

TECHNICAL PROFILE

Cisco:

Cisco ISR 3800, ISR3900, RVS4000, Catalyst 2950, 2960, 3550, 3560, ASA 5550, Meraki MX, MR, MS, CUCM/CUCME, SX20, Spark board

Fortinet:

FortiGate/FortiWiFi® 50E router/VPN, FortiVoice PBX, FortiFone FON-470i IP phone

Ubiquity:

airMAX NanoStation AC transceiver, UniFi AC Pro WAP, UniFi Cloud Key controller

Luxul:

AMS-2624P, XMS-2624P switches, ABR-4500, XBR-4500 routers, XWC-1000 wireless controller

Routing Configuration:

NAT, RIP, RIPv2, EIGRP, OSPF

Security:

NAT, ACL, IPsec, Firewall configurations, AAA, TACACS+, RADIUS

Switching:

STP, RSTP, VLAN, Trunking, VTP, HSRP/GLBP/VRRP, LACP and PAgP, MPLS, LDP

Network Applications:

DNS, DHCP, TFTP, FTP, SMTP, TELNET, SNMP, ICMP, SIP

Software Applications:

HP open view, GNS, Wireshark, Advanced IP scanner, SADP, Secure CRT, Putty, Netflow

Operating Systems:

Microsoft Windows, Linux

Open source applications and tools:

Apache, MySQL, Tomcat, SQL server

Programming Language:

Python, Basic Java

EDUCATION

Master of Engineering: Internetworking Engineering 2013 – 2015

DALHOUSIE UNIVERSITY, Halifax, NS

Hands-on Cisco R&S/VOIP/Security/Wireless configuration: 2 years

Bachelor of Engineering: Electric Engineering 2008 – 2012

NORTHEAST FOREST UNIVERSITY, Harbin, China

CERTIFICATE

CCNA ROUTING & SWITCHING 2018 – 2021

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