Customer Service School

June E. Paras

#Purok *-B San Francisco, Concepcion Tarlac, Philippines

Contact No.: +974******** (Doha, Qatar)

E-mail Add: ***********@*****.***

Objective

To excel my knowledge, skills and abilities and make a larger impact on the company’s profitability and success and develop personality and professionally.

Skills

*self stemmed,self motivated and hardworking.

*Can able to work under presure and minimal supervision.

*Can perform well both oral and written.

*Excellent in customer service skill to develop customer relations.

*Strong interpersonal ethical behavior to manage company asset.

Work Experiences

Waiter - Amwaj Catering Services ; Qatar Petroleum (Doha, Qatar)

May 10, 2010 – up to present

Cleaned tables after customers finished dining

Worked with other waiter as a team to take care customer

Answered questions about menu selections and made recommendations when requested

Stocked service areas with supplies such as silverware and condiments

Provided fast and courteous service

Skillfully anticipated and addressed guest service needs

Ensured the cleanliness of dining area and food items before serving.

Serving standards and followed all regulations while performing duties.

Engaged customers in a sincere and friendly manner

Service crew - ( Chowking Food Restaurant )

February 24, 2004 – January 09, 2009

Provided high standards of customer service during high-volume and fast-paced operations.

Assisted management with inventory control and stock ordering

Maintained positive attitude and resolved customer complaints promptly and professionally

Took initiative to find extra tasks when scheduled duties were completed

Handle escalated customer service complaints, always ensuring customer satisfaction to provide customer satisfaction

Handled taking order from customers as well as doing transactions

Bagger (Sm Supermarket Bacoor branch )

October 7, 2002- March 12,2003

Acknowledged each customer with a friendly greeting and inquired about their bagging preferences

Placed customer's purchased goods into bags, maximizing space while avoiding overloading

Ensured customer was completely satisfied by assisting with carrying out groceries

Provided customer service to shoppers in order to provide product knowledge and help customers select the best product for their needs.

Cheerfully served customers while carefully bagging their groceries and assisting them with unloading at their vehicle

Maintained superior cleanliness, organization and sanitation standards in all work areas

Educational Attainment:

College: Imus Computer College

Course: Computer Technician ( Graduate)

School Year 2000 - 2002

Secondary: B S Aquino National High School

School Year 1993- 1997

Elementary: San Francisco Elementary School

School Year 1988– 199

Personal Information:

Age: 37 years old

Birth Date: June 01, 1979

Birth Place: Purok 2 -B San Francisco Concepcion Tarlac Philippine

Character References:

Miss. Aileen Abejero Eduardo Medina

Qatar Petroleum (Supervisor) Amwaj Catering Services

+974(33215283 +974********

Contact this candidate