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Manager,Customer Service, Laboer

Worcester, MA
October 14, 2018

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Rannay Ishmael

** ******* ***,***** *******,Ma **560

(C) 352-***-**** (E)


● Beautiful smile ● Use initiative

● Cash handling accuracy ● Focused

● Organized ● Versatile

● Time management ● Athletic

● Detail-oriented ● Reliable

● Excellent multi-tasker ● computer smart

● Strong communication skills ● Quick learner

● Active ● Energetic

● Great people skills ● Common sense

● Inventory control procedures


Angelina Mia’s Restaurant Williston,FL

Cook (PT)November 2016

My duties require me to put together delectable entrees in a perfectionate timely manner.Food safety always top priority and keeping kitchen as sanitary as possible throughout the shift and continue through closing clean up. Subway Williston,Fl

Assistant Manager (FT)April 2016 to November 2016

As a manager it was my job to insure necessary tasks was completed for each work week. This includes counting inventory of store,checking dates,processing waste,and making sure the store has what we need to get through the week.When opening make sure prep and shift change is complete.As of closing making sure the store is clean and in order for opener.

Taco Bell Gainesville,Fl

Cashier (FT)August 2015 to March 2016

As a cashier my duties require me to take orders and ensure money is counted accurately and customer service is at 100%and all customers are satisfied with their visit to Taco Bell.

Domino's Pizza Ocala,Florida

Assistant Manager (FT)February 2013 -April 2015

As assistant manager at Domino's Pizza it is my duty to ensure the shift is ran as smoothly as possible.This includes checking uniforms,making sure drivers are out the door on time,and food quality is at best.Also I must check dates and make sure enough food is prep for the shift.Watching food cost,counting inventory and money are also other parts of my responsibility as assistant manager.I was also able to receive my Safe Staff certificate in the time I have been at Domino's Pizza. Domino’s Pizza Ocala,FL

Lead driver (FT)February 2013 to February 2015

Working at domino’s pizza it is my obligation as a delivery driver to ensure the customer receiver there delivery on time and hot and to make sure they are satisfied. Also making sure I collect and give the right amount of change while giving excellent customer service.My in store duties as the lead driver is to insure orders are taking correctly and in store customers are taking care of then make sure all dishes and floors are done at the end of the day to insure the store is a clean for the next business day. Macys Ocala,FL

Support Team Associate (PT)November 2012 to January 2013 Unloaded,staged and loaded products for shipping.Resolved service issues in a timely manner,including coordinating and processing returns.Installed protective bracing, padding and trapping to prevent shifting and damage to items during transport.Loaded pallets of penny stock and damaged products for outgoing trailers.Packed containers and re -packed damaged containers.Took down and put up fixtures on sales floor. Wal-Mart Ocala,FL

Receiving Associate (Temp.)November 2012 to January 2013 As a receiving associate I unloaded,staged and loaded products for shipping.Pulled pallets of merchandise to floor for processing.Also conducted picks for different departments for selected merchandise.Operated pallet jacks and moved pallets safely, with a 0%incident rate.

McDonald Tampa,FL

Cashier (PT)August 2011 to January 2012

Working at McDonald I Took necessary steps to meet customer needs and effectively resolve food or service issues.Up-sold additional menu items,beverages and desserts to increase restaurant profits.Promptly reported complaints to a member of the management team.Served fresh,hot food with a smile in a timely manner.Quickly and efficiently processed payments and made accurate change.Communicated clearly and positively with co-workers and management


2011 Lake Weir High,Ocala,FL

2012 CFCC Ocala,FL class D security class

Certificates -2014 and 2016 Safe Staff certification Reference

Leslie Perry (subway manager)352-***-****

Mr.Tony (Angelina Mia’s owner)352-***-****

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