Computer literate, good communication skills, multi tasking
Resume:
JAMIELYNN MARIE ABERGAS UMALI
**** ********** **. ***** ****** CITY
Phone 093******** • E-mail **.**********@*****.*** / ***.**********@*****.***
PERSONAL INFORMATION
AGE: 27 years old
SEX: Female
DATE OF BIRTH: December 19, 1990
PLACE OF BIRTH: Makati City
NATIONALITY: Filipino
MOTHER’S NAME: Lydia A. Umali
FATHER’S NAME: Jerome C. Umali
PERSON TO CONTACT IN CASE OF EMERGENCY:
LYDIA A. UMALI 090********
EDUCATIONAL BACKGROUND
2007 – 2009 UNIVERSITY OF MAKATI
Bachelor of Physical Wellness
Tertiary level
2003 – 2007 PACO CATHOLIC SCHOOL
Secondary level
2000 – 2003 PACO CATHOLIC SCHOOL
Primary level
1997 – 2000 ST. MARY’S ACADEMY – PASAY CITY
Primary level
WORK EXPERIENCE
MAY 26, 2016 – AUGUST 18, 2018 HINDUJA GLOBAL SOLUTIONS
Customer Service Representative
American Express US
-Financial Account
FEBRUARY 2015 – APRIL 1, 2016 SUTHERLAND GLOBAL SERVICES
Technical Support Representative
AT&T UVERSE MAKATI
DECEMBER 2011 – AUGUST 15, 2014 SYKES ASIA, INC.
Customer Service Representative
Metlife Dental PDP & NPDP
-Financial Account
JANUARY – SEPTEMBER 2011 ASCEND ASIA, INC
Telemarketer / Agent / Team Officer
National Diabetic Association
-Talking Glucose meter
MAY 2010 – DECEMBER 2010 PI RHO CONTACT SOLUTIONS, CO.
Telemarketer / Agent
Online Directory - LocalBizHelper
Telecommunication – bell mobility
Inbound upselling – Walmart vouchers
Medicare – Power Wheel Chair
DECEMBER 2009 - MARCH 2010 PINOY DATA CAPTURE, INC.
Data encoder
CHARACTER REFERENCES
MARIA SHERYL IMAN
Team Manager at Hinduja Global Solutions
******.****@*******.***
DAVE LAURINO
Team Manager at Hinduja Global Solutions
****.*******@*******.***
NIKKA JHANE JOCSON
Customer Service Representative at Hinduja Global Solutions
JAANA JOAQUIN BALTAR
Former Product Trainer at Sykes Asia, Inc.
****************@*****.***
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