To obtain a job within my chosen field that will challenge me and allow me to use my education and skills, and that will promote personal and professional growth.
Excels at fixing and maintaining computer hardware and software. Skilled at troubleshooting problems and learning new systems.
HENRY SCHEIN VETERINARY SOLUTIONS
August 2017 – Current
Helpdesk work with Advantage+ and DVM programs including basic/moderate OS issues (e.g. Networking issues, registry issues). Worked with teammates and alone to figure out complex issues and correct program errors.
February 2017 – March 2017
(Hospital Sisters Health System – HSHS project)
Worked with helpdesk using ticketing system to fix various problems with computers and programs(EPIC). Maintained AD to help users with password/access errors.
September 2016 – December 2016
Worked as teachers aid and helped students with building and maintaining computer systems. Built and setup virtual desktop server. Focused on server setup and maintaining networks.
OPERATING SYSTEM ADMINISTRATION
ASSOCIATE IN ARTS DEGREE (2016)
Maintained a 3.5 GPA, including hands on training in Windows Server.
CompTIA A+ Certified
98-366: MTA: Networking; 98-349: MTA: Windows Operating System; 98-365: MTA: Windows Server Administration; 98-367: MTA: Security