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Customer Service Sales

Riverdale, GA
October 13, 2018

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Mariah Knox

*** ****** **. *********, ** *****



To obtain a position that forces me to use my current skills and learn new skills. To obtain a position as a Trainer or Manager within the company. To obtain a position with a company within the technology field and be able to grow into a lifetime career.


Langston Hughes High School May 17, 2011 High School Diploma


Teleperformance USA Customer Service Rep. November 2016 – Current Work from Home

Answer inbound calls

Tech Support (Remote Support)

Troubleshoot Macs, iPhones, iPads, iPods

Set up Repairs

Schedule appointments

Assist with training classes

Wipro Limited Customer Service Rep. Sept. 2014 – Oct. 2016 3535 Piedmont Rd. Atl, Ga 30305

Interactive with customers via telephone.

Troubleshooting for Mac and PCs

Schedule appointments

Remote Support

Tech Support

Assist with new hire training class

Floor Support/Supervisor Assistant

KeeClean Housekeeping Sept. 2013 – Dec. 2013 141 Pryor St Atlanta, Ga 30303

Clean business offices

Train other workers

MJCCA Drama Activity Director April 2013 – Aug. 2013 5342 Tilly Mill Rd. Dunwoody, Ga 30338

Teach kids about drama

Play games with kids

Create lesson plans

Footaction USA Part-time Sales April 2012 – Dec. 2012 803 Ralph David Abernathy Blvd. Atl, Ga 30310

Sales Merchandise from different brands

Assist Clients




Communication, Microsoft Word, Internet, Research, Organization, Housekeeping, Listening, Self-Control, Positivity, Conflict Resolution, Motivation, Public Speaking, Teamwork, Trustworthiness, Creativity, Responsibility, Flexibility, Dependable, Cashier, Leadership, Breeze, iLog, Log me in Rescue, Kbase, Gbi, Power Point

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