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Nurse Customer Service

Location:
Bolinawan, Central Visayas, Philippines
Posted:
October 16, 2018

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Resume:

AUGEELEEN KEITH H. DEZA, RN

Brgy. Cansilayan, Dumangas,

Iloilo City, Philippines 5006

Cel # +639*********

ac7d98@r.postjobfree.com

Summary:

A dependable licensed RN trained to work in high-stress environments and stay calm under pressure. I am seeking to leverage meticulous record-keeping and analytical skills to gain experience as a nurse. With an organization that offers excellent training opportunities & the support of an experienced management team.

Education:

SECONDARY

St. Augustine Catholic School

Rizal Street, Dumangas, Iloilo, Philippines

2004-2008

TERTIARY

University Of Iloilo PHINMA

Rizal Street, Iloilo City, Philippines

Bachelor of Science in Nursing

General Average of 1.79

WORK EXPERIENCE:

Medical Surgical Nurse June 1- September 30, 2013

Iloilo Doctors Hospital 300 bed capacity

Assess patient condition, obtain vital signs, review reported history and analyze dta to initiate initial procedures and triage according to current unit case load.

Assist Physicians and nursing staff of 20 bed unit with surgeries, treatments, examinations and other procedures.

Manage caseload of approximately 10 patients per day.

Prepares, administers medications and treatments to patient by observing the 12 rights.

Responsible for recording, charting of all medications, treatments and procedures.

Give health teachings to patients and watchers. Provide basic nursing comfort and care to patients.

Communicate with other staff to provide care under the prescribed treatment plan.

Emergency Room Nurse November 1, 2013 to September 30, 2014

Ramon D. Duremdes District Hospital 100 bed capacity

Assess patient condition immediately upon arrival, checking vital signs, reviewing EMT reports, determining initial prioritization according to existing patient case load for 50 bed District Hospital.

Provide IV administration as needed, conscious sedation and local anesthesia for wounds.

Clean wounds, manage bleeding, initially set fractures and removes foreign bodies as appropriate.

Directly responsible for recording, charting of all medications, treatments and procedures.

Communicate patient condition and treatment plans to patient and families, gaining consents as required.

Operating Room Nurse November 11, 2014 to April 12, 2015

Amosup Seaman’s Hospital 43 authorized beds

Prepare the OR for procedures and ensured all the tools and equipment were on hand.

Acts as a scrub or circulating nurse

Prepares and assists in all major/minor surgical procedures performed in the operating room.

Responsible in the preparation of patients for operation.

Prepares in sterilization and orderliness of the area.

Monitored tools and equipment to ensure everything was accounted for later.

Monitors vital signs of post-operative patients in the recovery room until patient is fully conscious or ordered for transfer.

Endorse patient to ward.

Pediatric Nurse June 1, 2015 to September 5, 2015

Iloilo Mission Hospital 230 bed capacity

Provided patient intake and screenings prior to doctor’s consultation, including vital statistics checks and charting.

Maintained pediatric patient case load of 5-10 a day.

Performed phlebotomy, urinalysis, sampling and vaccination activities per physician’s request.

Consulted with pharmacist, nutritionist, child psychiatrist regarding patient care and referrals as directed by the physician.

Dermatology Nurse Dr. Ahmed Almousa Medical Company (Polyclinic)

Nov 26, 2015 to Nov 26, 2017

Extensive experience with Botox and fillers

Sound clinical and communication skills

Excellent customer service skills

Ability to manage and meet deadlines

Performed microdermabrasion, cautery, laser therapy and Mesotherapy

Assessed patients' skin problems and prepared treatments plans

Administered injections and medications to control infection

Assisted surgeons in removing moles and tattoo marks

Explained patients on how to consume medications and creams at home

OPD Nurse and Office Nurse June 22, 2018 up to present

MedExcellence Iloilo Inc. (Polyclinic)

Review patients’ charts prior to their visits in order to schedule any necessary x-rays and laboratory tests.

Ensure that all required procedures such as x-rays and laboratory tests are completed prior to physician examination appointment

Welcome patients to our office and take their names and appointment times

Provide new patients with forms and other documents that they must fill out

File patient forms in the appropriate place after scanning them into our EHR system

Accept payment for co-pays and other fees required prior to services being rendered

Verify insurance information over the phone when the patient makes the appointment, then again upon patient arrival

Schedule next appointments prior to patients leaving the office

Coordinate diagnostic tests, treatments and other necessary care with appropriate facilities and professionals

Answer the phones and direct patient, insurance and vendor calls as appropriate

Represents physicians by screening incoming telephone calls; recording and transmitting messages; scheduling, receiving, and announcing scheduled patients and visitors; screening unscheduled patients and visitors; arranging referrals to other health care providers; scheduling appointments for consultations, x-rays, lab tests, physical therapy, MRI's, CT scans, etc.

Certifications:

Nursing Licensure Examination

Board Exam Passed December 2012

INFECTION CONTROL NURSING SEMINAR

“AIDS, HIV, AND OTHER VIRAL INFECTIONS”

“VECTOR BORNE INFECTIONS”

“INFECTIOUS DISEASE PREVENTION”

February 2, 2013

BASIC LIFE SUPPORT

“Cardiopulmonary Resuscitation for Healthcare Provider”

Dr. Sulaiman Al Habib Al Qassim Hospital

February 6, 2016

FIRST AID TRAINING (standard)

Philippine Red Cross

May 8-11, 2013

BASIC IV THERAPY TRAINING (ANSAP)

West Visayas State University Medical Center

June 27-29, 2013

POST GRADUATE PROGRAM

Iloilo Doctors Hospital, INC.

ISO 9001: 2008 CERTIFIED

July 1- September 30, 2013

“NURSING CAREER TRAJECTORIES”

Philippines Nurses Association, Inc. (Member)

International Council for Nurses

Sarabia Manor Hotel, Iloilo City, Philippines

JUNE 18, 2015

REFERENCES:

Anmi Flores R.N.

Nurse I/ Nurse Supervising Designate

Dumangas District Hospital

Cel # +639*********

Felmar D. Manalo, MD

Resident Physician

Cebu City Medical Center

Cel # +639*********

Ma. Doie D. Delariman R.N. M.A.N.

Clinical Coordinator of level 2 and 3

University of Iloilo PHINMA

Cel# +639*********



Contact this candidate