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Customer Service Data Entry

Jacksonville, NC
October 16, 2018

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New Bern, NC, New Bern, NC ***** 252-***-****

I bring with me more than 5 years working as a Team Leader/Supervisor for a manufacturing company. I had many daily duties and it made me Determined and experienced in employee oversight, mentoring and making process improvements. I can now say that I am ready to offer the company that hires me not just a person but man with years of experience to a job with room for advancement. Last but bring certainly not least, I bring with me 121 credit hours of college that gave me the tools and knowledge not just to learn one single trait, but many more. I am looking forward for a chance to prove that.

Teamwork, organizational, leadership, and

also problem solving skills. Work very well

under pressure and deadlines. Team

building expertise.

Proficient in MS Office. 5-10 years of

experience with all Microsoft office programs

and templates. Word, Access, Excel,

One-note, project, and publisher.

Technical support. Can troubleshoot and do

password resets, recoveries, and restore.

Data entry- Type over 80 wpm. Proficient in

entering data into different software

programs. Great with mathematical and

analytic thinking.

Product knowledge

Quality assurance and control. Familiar with

5s and kaizen. Leader of 5s team.

Shipment processing

Quick learner



Data security

Implementing security programs

Erecting firewalls

Certified pallet jack operator

Supply chain and resource management

Advanced critical thinking

Familiar with ordering reports, completing

documents and preparing marketing


Personable team player with exceptional

customer service abilities.

Team Leader, 02/2014 to Current

Carolina Technical Plastics – New Bern, NC

Copied, logged and scanned supporting documentation. Provided constructive criticism regarding quality and integrity of the parts being made. Strategically scheduled team members to maintain optimal staffing levels at all times. IT Internship, 01/2009 to 01/2010

Nationwide Insurance: Walker Insurance Group Inc – New Bern, NC Copied, logged and scanned supporting documentation. Responded to customer requests via telephone and email. Verified data integrity and accuracy.

Analyzed departmental documents for appropriate distribution and filing. Entered details such as payments, account information and call logs into the computer system.

Mailroom Clerk, 01/2007 to 08/2007

United States Postal Service – New Bern, NC

Used automated mail processing equipment to sort and collate mail. P S



Sorted and placed mail into post office boxes.

Bachelor of Arts: Management Information Systems, Current Mount Olive College - Mount Olive, NC

Finished all core classes and currently have 124 credits all I need is 3 more to graduate. It can be any class I want.

Currently have GPA of 3.0.

Head of a project design project being the team leader and speaker among the group. Finished thesis and "dissertation" paper that's required to meet the requirements of the field of study.

Associate of Arts : MIS, 2011

Craven Community College - New Bern, NC

Graduated with 3.0 GPA, attended many student voluntary activities amongst leading a few of them.

Internship-I worked a short time supervised time at a Nationwide location doing data entry and software installments.

Tutor- Was a tutor in my humanties class along with social psycology, and just psycology. E

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