Andres Olaf Trevino

Email: ac7d4l@r.postjobfree.com

Cell: 408-***-****

I have over 25 years’ of experience of building, troubleshooting, and repairing computers, down to the component level.

Bilingual in English and Spanish.

Technical Skills

Network management- LAN, WAN, wireless

Hard drive backup, user profile backup, Desktop / Laptop image installation VPN software installation, and configurations.

Software installation, troubleshooting, and issue resolution, Virus and spyware removal. Laptop, Desktop, and network printer diagnosis/repair Audio and Video systems. Operating systems including, but not limited to, Mac OSX. Windows 7, Windows 10, Vista, Linux, and UNIX.

Protocols: Including, but not limited to TCP/IP, Samba, IPX/SPX, FTP, TFTP, SMTP, Telnet, NFS, DNS, DHCP,LDAP,SSH.

Software and applications including, but not limited to, Microsoft Office, Microsoft Outlook, Microsoft Entourage, Microsoft Exchange, Star Office, Open Office, Symantec Ghost, VirtualBox, VMware. Macromedia, Norton Utilities, Norton Commander, antivirus Experience with preparing servers for moving and with post-move detailing Experience with replacing and update, Motherboard, Video cards, memories and other computers elements. Network cards, SCSI cards, and installing processors, hard drives, etc. Cable assembly RJ45, RJ11, RJ12, and others.

Equipment inventory.

Experience

-- Milestone Technologies, Inc.

3101 Skyway Court Fremont, CA 94539

Phone: 877-***-****

Oct. 2012 - Jun, 18, 2018. (End of contract)

Beak Fix Data center Tech support at eBay (through Milestone)

(San Jose, CA. Salt Lake City, UT. Las Vegas, NV.) Install new system and remove old system, cabling, troubleshoot system and configuration. Updating inventory, for new and old equipment.

Analyze hardware detect hardware issues, and requesting to vendor for the repair.

-- SRI International:

333 Ravenswood Avenue. Menlo Park, CA 94025-3493

Phone: 650-***-****

Mar 03, 2012 - Dec, 2012. (Part time/on call Tech support) Technical Support, Installing smart boards, sound system, computers, WIFI, projectors in classroom, assist academic staff and students, volunteers for the Educational research.

-- Milestone Technologies

(Through Milestone Technologies, Inc.)

3101 Skyway Court Fremont, CA 94539

Phone: 877-***-****

April, 2008- May, 2011 System Administrator, (Part time)

(through Milestone)

Verification and reconfiguration for Microsoft Exchange and Microsoft Entourage at FaceBook

(through Milestone) reconfiguration of servers with 4 different operating systems at Network Appliance, Google, Ebay, and more. Installing, new equipment, removing old equipment, de-rack gear, removal of unused cables, moving equipment between data centers, documenting changes, organizing, cabling, labeling of servers, switches, routers.

-- Redwood City School District

750 Bradford Street Redwood City, CA 94063

Phone 650-***-****

2001- October, 2007 IT Technician at McKinley Institute of Technology 2005- October, 2007 IT Technician at North Star Academy

(Do to budget cut)

Responsible for network management, data information systems, software and hardware, serving 950 students and 60 staff members

Installed, configured, and maintained Linux, NT, and Mac servers at the two school sites Installed and configured a DNS with Linux for intranet and a firewall for the total LAN of the Redwood City School District, serving 16 schools, district office, and facilities department offices Installed and maintained Internet filter with Linux at McKinley Institute of Technology. Managed data systems and software for educational programs.

-- Fair Oaks School (R.C.S.D.)

2950 Fair Oaks Avenue Redwood City, CA 94063

650-***-****

1998-1999. Computer Technician (volunteer),

Repaired Macintosh computers/network; assisted students and staff in computer lab And classrooms.

Education

1987 (3-year program)

- National College of Professional Technical Education (CONALEP), Morelia, Mexico, Degree: Industrial Electronics Technician

- Santa Clara Adult Education (2005)

Unix and Linux administration course.

- Santa Clara Adult Education (2004)

Network + training.

- IBM (1993-1994)

Courses on microelectronics, printer, electro mechanics, and IBM upgrades in Mexico City

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