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Customer Service Medical

Dallas, TX
$14-$15 / hour
October 15, 2018

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Tiffany Daniels-Orta

Consumer & Medical Research Recruiter

Dallas, TX 75231


Analytical & detail-oriented Research Professional skilled at determining how consumer and medical respondents fit into the clients' desired targets for a particular project/study. Able to make accurate recommendations based on thorough and effective research and interpretation of data. Authorized to work in the US for any employer

Work Experience

Medical & Consumer Recruiter

Schlesinger Associates - Dallas, TX

May 2015 to Present

My main role:

I recruit and qualify respondents out of a database to see if they are eligible to participate in our numerous consumer and medical studies.( Recruiting Position ) I also worked a small amount in the Confirmation / Re-screening Department when needed to confirm respondents the day before the meeting that they have all the info they need & that we need, as well, in hopes to eliminate no-shows. ( Re-screening / Confirmation Position ) Tech Support Agent

Telvista Verizon Fios - Dallas, TX

July 2014 to March 2015

Answered inbound calls from Verizon Fios customers in response to their issues of their services not working. Utilized a high-profile computerized system to problem-solve, determine best course of resolution, or schedule technicians to restore their residential telephone, cable and internet services accordingly.


Associate's Degree in Business Administration

Richland College - Dallas, TX

August 2018 to May 2020

Medical Assisting

National American University-Mesquite - Mesquite, TX January 2011 to May 2011

Generalized Accounting Certification

Richland College - Dallas, TX

June 2004 to September 2004


Richland Continuation High School - Dallas, TX

March 2004 to May 2004


MS Outlook, MS Office, MS Word, EM Client, Paylocity, ADP, Certifications/Licenses

Associate's in Business Admin

August 2018 to May 2021

I am currently studying 2 courses for this degree: Business Principals and Principles of Management Additional Information

Excellent interpersonal, verbal, and written communication skills. Detail-oriented, Exceptional researcher and problem-solver, creative thinker, analytical nature, seeks to finish and complete all duties, comfortable presenter.

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