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Supply Chain & Logistics Manager

Dublin, CA
October 15, 2018

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Summary of Qualifications

More than ** years experience in supply chain solution / management

More than 10 years experience in team management and development

Comprehensive knowledge of international transportation, logistics and supply chain optimization

Extensive experience with global operations in large corporations in AP region, US region

Led a number of complex projects from strategy creation to project implementation

Developed and implemented global trade lane strategic initiatives for trans-pacific trade lane

Drove the key supply chain initiatives for the world largest e-commerce marketplace

Demonstrated ability to multi-task and resolve issues under pressure

Excellent communication skills in both English and Mandarin

MBA from Lincoln University UK

Certificates in Logistics from Cranfield University UK & National University of Singapore

Professional Experience

Director of IOR Global – based in San Francisco, US

IOR Global 2015 - present

Managing the IOR (Importer of Record) / EOR (Exporter of Record) process for global customers

Providing e-commerce solution for strategic global customers

Responsible for the day to day operation of IOR Global agents

Sr. Manager of Shipping Integration Management AP – based in Shanghai China

eBay Inc 2013 – 2014

Led and managed a time-critical & high-visibility system integration project (Shipping Platform) from RFP to implementation stage

Designed and developed China Import Initiative for eBay marketplace

Drove the shipping team’s performance and KPI to achieve set targets

Sr. Route Development Manager – based in CA, US

DB Schenker Inc 2011 – 2013

Developed and implemented global trade lane strategy within the regions

Designed and executed a nationwide and cross border sales campaign to close potential business with a significant conversion rate

Designed supply chain solution and drove projects implementation for key customers

Director of Sales Operation – based in CA, US

Naya Logistics and Supply Chain Management US 2010 - 2011

Set up new business process for sales, marketing and operation functions of Naya US with the alignment of Naya’s international development initiative

Established pricing strategy and policy for the new US entity to enhance Naya’s market competitiveness

Managed Naya US entity’s daily operation with P&L responsibility and customer satisfaction

Director of Supply Chain Management – based in Beijing China

Naya Logistics and Supply Chain Management China (Cisco Aftersales Logistics Provider) 2008 - 2009

Managed supply chain optimization process and inventory design for Naya’s customers to improve the customers’ satisfaction

Negotiated contracts with vendors and customers to expend margin and improve service

Led the business development and project implementation to grow business by 10% within a year

Sr. Trade Lane Manager – based in CA, US

DHL US 2004 - 2008

Established and expanded the trans-pacific trade lane from 2 person team to 20 person organization together with the development and implementation of the global trade lane strategy

Managed strategic account acquisition and project implementation in alignment with customers’ global supply chain strategy to grow trade lane revenue / margin

Facilitated executive level cross country communication to accelerate the high level decision making process

Regional Customer Manager – based in Singapore

DHL AP Regional Office Singapore 2003 - 2004

Built total logistics solutions for global accounts in the Asia Pacific region to achieve high customer satisfaction

Responsible for alignment across business units to ensure the effective execution of strategies

Led a regional team to grow global accounts by 30% in a competitive market

National Industry Manager – based in Beijing, China

DHL China National Office 2001 - 2003

Managed supply chain solution for global customers

Project Coordinator – based in London, UK

DHL UK -- Logistics & Operations Department 2000

Customer acquisition, project implementation and post sales support


University of Lincoln (UK), School of Management

MBA in Information Management 1999-2000

Capital University of Economy and Trade

MA in Business 1993-1997

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