Summary of Qualifications
More than ** years experience in supply chain solution / management
More than 10 years experience in team management and development
Comprehensive knowledge of international transportation, logistics and supply chain optimization
Extensive experience with global operations in large corporations in AP region, US region
Led a number of complex projects from strategy creation to project implementation
Developed and implemented global trade lane strategic initiatives for trans-pacific trade lane
Drove the key supply chain initiatives for the world largest e-commerce marketplace
Demonstrated ability to multi-task and resolve issues under pressure
Excellent communication skills in both English and Mandarin
MBA from Lincoln University UK
Certificates in Logistics from Cranfield University UK & National University of Singapore
Professional Experience
Director of IOR Global – based in San Francisco, US
IOR Global 2015 - present
Managing the IOR (Importer of Record) / EOR (Exporter of Record) process for global customers
Providing e-commerce solution for strategic global customers
Responsible for the day to day operation of IOR Global agents
Sr. Manager of Shipping Integration Management AP – based in Shanghai China
eBay Inc 2013 – 2014
Led and managed a time-critical & high-visibility system integration project (Shipping Platform) from RFP to implementation stage
Designed and developed China Import Initiative for eBay marketplace
Drove the shipping team’s performance and KPI to achieve set targets
Sr. Route Development Manager – based in CA, US
DB Schenker Inc 2011 – 2013
Developed and implemented global trade lane strategy within the regions
Designed and executed a nationwide and cross border sales campaign to close potential business with a significant conversion rate
Designed supply chain solution and drove projects implementation for key customers
Director of Sales Operation – based in CA, US
Naya Logistics and Supply Chain Management US 2010 - 2011
Set up new business process for sales, marketing and operation functions of Naya US with the alignment of Naya’s international development initiative
Established pricing strategy and policy for the new US entity to enhance Naya’s market competitiveness
Managed Naya US entity’s daily operation with P&L responsibility and customer satisfaction
Director of Supply Chain Management – based in Beijing China
Naya Logistics and Supply Chain Management China (Cisco Aftersales Logistics Provider) 2008 - 2009
Managed supply chain optimization process and inventory design for Naya’s customers to improve the customers’ satisfaction
Negotiated contracts with vendors and customers to expend margin and improve service
Led the business development and project implementation to grow business by 10% within a year
Sr. Trade Lane Manager – based in CA, US
DHL US 2004 - 2008
Established and expanded the trans-pacific trade lane from 2 person team to 20 person organization together with the development and implementation of the global trade lane strategy
Managed strategic account acquisition and project implementation in alignment with customers’ global supply chain strategy to grow trade lane revenue / margin
Facilitated executive level cross country communication to accelerate the high level decision making process
Regional Customer Manager – based in Singapore
DHL AP Regional Office Singapore 2003 - 2004
Built total logistics solutions for global accounts in the Asia Pacific region to achieve high customer satisfaction
Responsible for alignment across business units to ensure the effective execution of strategies
Led a regional team to grow global accounts by 30% in a competitive market
National Industry Manager – based in Beijing, China
DHL China National Office 2001 - 2003
Managed supply chain solution for global customers
Project Coordinator – based in London, UK
DHL UK -- Logistics & Operations Department 2000
Customer acquisition, project implementation and post sales support
Education
University of Lincoln (UK), School of Management
MBA in Information Management 1999-2000
Capital University of Economy and Trade
MA in Business 1993-1997