Michael Carvalho
**** ********* - *********, ** *****
908-***-**** - ac7d15@r.postjobfree.com
Purpose: Accomplished Trainer seeks new role in Sales Training, Corporate Training, or Sales Management. Excited to efficiently transfer my skills and passion for training and leadership to a challenging training or management role.
Highlights
●Unique ability to adapt to the changing dynamics of the group while maintaining direction and the primary training message in an engaging way
●Recognized mentor and team leader
●Design, develop, and lead training meetings that improve training curriculum and boost talent retention
●Corporate Trainer Certified (CTC)
Professional Experience:
2016 – Present Sears Holdings – East Hanover, NJ
Award-Winning Field Sales Trainer
●Mentor and train 20 sales consultants to drive and increase same-day sales results
●Design, develop, and lead 2 training meetings per week for sales consultants
●Create and lead a series of 7 master classes for product, financing, and business acumen
●Creative use of Consultation Manager, CBR Lite, and SharePoint (company sales and business metrics) to harvest more actionable data and delivery on insights
●#1 ranked consultant in Home Office for multiple months during the year; Ranked #2 in Area (NJ North, NJ South, Baltimore)
●17% above District average Net Promoter Score (NPS)
●Proven track record of $1.2 MM annual net sales in home improvement and technical products and services
2013 – 2016 TC Graphics – Cranford, NJ
Director, Marketing and Production Redevelopment
●Revitalized community-based design company through creative marketing
●Increased sales by 23%, and restructured operations for optimal productivity
●Cut overhead costs by 10% through inventory analysis and phased equipment upgrades
●Expanded into 5 new market opportunities and services for existing clients through rebranding
1993 - 2013 CAC Visions – New York, NY
Co-Owner, Chief Operating Officer
●Developed onboarding programs and training materials for a range of industries
●Developed marketing, strategic business plans, and corporate IDs for small to large clients
●Expanded services and grew profitability by 250% for this successful marketing, design, and printing company
●Hired, trained, and supervised day-to-day operations of 35-40 loyal employees
●Maintained 40% margin in competitive environment through savvy customer relations and targeted advertising strategies
●Nurtured network of 50 premium vendors and suppliers
Volunteer Experience:
2013 – Present Boy Scouts of America Troop 273 – Westfield, NJ
Fundraising Chairman, Assistant Scoutmaster
●Plan and organize troop activities, workshops, and community service projects
●As Committee Chair, train other adult leaders
Education:
Certifications Management and Strategy Institute
●Corporate Trainer Certified (CTC)
●Lean Six Sigma White Belt Certified
B.S. 1993 New Jersey Institute of Technology – Newark, NJ
Electrical Engineering