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Sales Training

Westfield, NJ
October 15, 2018

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Michael Carvalho

**** ********* - *********, ** *****

908-***-**** -

Purpose: Accomplished Trainer seeks new role in Sales Training, Corporate Training, or Sales Management. Excited to efficiently transfer my skills and passion for training and leadership to a challenging training or management role.


●Unique ability to adapt to the changing dynamics of the group while maintaining direction and the primary training message in an engaging way

●Recognized mentor and team leader

●Design, develop, and lead training meetings that improve training curriculum and boost talent retention

●Corporate Trainer Certified (CTC)

Professional Experience:

2016 – Present Sears Holdings – East Hanover, NJ

Award-Winning Field Sales Trainer

●Mentor and train 20 sales consultants to drive and increase same-day sales results

●Design, develop, and lead 2 training meetings per week for sales consultants

●Create and lead a series of 7 master classes for product, financing, and business acumen

●Creative use of Consultation Manager, CBR Lite, and SharePoint (company sales and business metrics) to harvest more actionable data and delivery on insights

●#1 ranked consultant in Home Office for multiple months during the year; Ranked #2 in Area (NJ North, NJ South, Baltimore)

●17% above District average Net Promoter Score (NPS)

●Proven track record of $1.2 MM annual net sales in home improvement and technical products and services

2013 – 2016 TC Graphics – Cranford, NJ

Director, Marketing and Production Redevelopment

●Revitalized community-based design company through creative marketing

●Increased sales by 23%, and restructured operations for optimal productivity

●Cut overhead costs by 10% through inventory analysis and phased equipment upgrades

●Expanded into 5 new market opportunities and services for existing clients through rebranding

1993 - 2013 CAC Visions – New York, NY

Co-Owner, Chief Operating Officer

●Developed onboarding programs and training materials for a range of industries

●Developed marketing, strategic business plans, and corporate IDs for small to large clients

●Expanded services and grew profitability by 250% for this successful marketing, design, and printing company

●Hired, trained, and supervised day-to-day operations of 35-40 loyal employees

●Maintained 40% margin in competitive environment through savvy customer relations and targeted advertising strategies

●Nurtured network of 50 premium vendors and suppliers

Volunteer Experience:

2013 – Present Boy Scouts of America Troop 273 – Westfield, NJ

Fundraising Chairman, Assistant Scoutmaster

●Plan and organize troop activities, workshops, and community service projects

●As Committee Chair, train other adult leaders


Certifications Management and Strategy Institute

●Corporate Trainer Certified (CTC)

●Lean Six Sigma White Belt Certified

B.S. 1993 New Jersey Institute of Technology – Newark, NJ

Electrical Engineering

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