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IT Technician

Miami, FL
18-20 p/h
October 15, 2018

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*** ** ***** ***. *****, FL *****


LinkedIn profile:

Raul Carlos Morales Rodriguez


Experience with Servers and networks: installation, configuration and support system. Basic configuration of switches and routers.

Platforms: Windows 2000 Server, 2003, 2008, 2012. Basic experience in visualization with Hyper-V and VMWare. Experience with DC, DNS, DHCP. VMWare ESXi and vSphere, Veeam Backup & Replication.

Other operating systems: expert in the installation, configuration and troubleshooting of Windows XP, Vista, 7, 8, 10. Troubleshooting by remote connection with TeamViewer and Any Desk. TCP/IP protocols. Basic understanding of IP addressing, subnets, VLANs.

Utility Software: Full Microsoft Office package. Creation of electronic forms in PDF format. Basic knowledge of HTML. Cleaning of viruses, trojans and other malicious programs. Computer backups from various sources. Disk images.

Hardware experience: Build a PC from parts. Installation of the Operating System and General Software. Restore backup copies of the computer from multiple sources. Ability to install network cables, wireless routers and access points


Work Experience

Spiegel and Utrera PA, Miami Florida; August 2015 up to date

Network administrator and IT Technician

•I made the migration of Windows Server 2000 to Windows Server 2008 from company servers.

•I installed ESXi server with several virtualized Windows Server 2008. This saved my company more than $ 5,400 a year. I installed DHCP server. Cleaning of the Active Directory user registry. I installed and configured a new virtualized secondary DNS server.

•I installed Veeam Backup and Replication for backup control and established a new and more effective way to make daily backups of the company, saving time and freeing up the workload of the servers.

•I attend daily the solution of problems of network, communications and work stations in the central office of Miami and in 9 other cities of the country remotely.

Construction Company 40, Havana, Cuba; 2010-2013

Computer Task Team Leader

I developed and programmed the agency's intranet in Joomla which made it possible for information to flow more efficiently between departments.

I trained technicians and engineers in the use of the intranet

I facilitated the migration of Windows servers to Linux to take advantage of the hardware capacity of the company.

Troubleshoot network, hardware, and Internet issues

Esprite Bell, Johannesburg, South Africa; 2009

Adviser and investor for computerization projects

Developed and implemented the company's intranet to streamline communication and document delivery and exchange by reducing response time in daily activities

I advised, participated and implemented the new server structure of the company and the installation of thin clients for several offices.

PARADISO Travel Agency (ARTEX), Havana, Cuba; 2006-2009

LAN administrator

•Developed Access database for the economics department for the process of the financial statements that were previously processed in a spreadsheet.

•I developed the intranet of the agency in Joomla.

•I managed network, hardware and Internet, corporate antivirus updates, operating system patches, DNS, DHCP and Active Directory. Solution of problems with the WAN network, Frame-relay and LAN in the company.

Companies for Construction Industry, Havana, Cuba; 1995-2005

Led a group of engineers

•I managed and achieved the cohesion of a multidisciplinary team of 10 engineers for the use of new programming platforms for software that saved my company more than $ 10,000.00 dollars.

•I designed and implemented the network cabling and installation of the Windows 2000 Server network servers.

IT Centre of Havana, Havana, Cuba; 1982-1995

Organizer workflow for minicomputers and mainframes

I programmed statistical model systems for microcomputers.

I organized the work for mainframes IBM 360, IBM 370

I operated the PDP-11 minicomputer for the statistical modeling process


Windows Server 2012 Installation and Administration - Miami, Florida 2015-2017.

Cloud Computing Basic Concepts - School of Industrial Organization - Spain (GOOGLE Growth Engine for Spain) 2017

CompTIA A+ Certification - Miami, Florida - 2016

4th years Automated Systems Engineering, CUJAE, Havana, Cuba - 1992

Computer Systems Analyst, CENSAI, Havana, Cuba – 1991

For Recommendations

Noel Paz - cell: 786-***-**** – Professor at English Center

Marla Marrero – cell: 786-***-**** – Attorney in Law - Spiegel & Utrera PA

Pedro García – cell: 786-***-**** -Network Administrator – Terrabank

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