NGUYEN

OBJECTIVE

To obtain a Software/Firmware Quality Engineer position that will utilize my academic background, experience, and skills to contribute toward the success of a growing company.

TECHNICAL SKILLS

Languages: C, C#, C++, Python, SECSIM PRO Script, PROCOMM PLUS Script, VB Script

Applications: DOORS, ClearQuest, ClearCase, Remedy SPR Database, PVCS software Database, PDMLink, Document Control Database

Operating Systems: Windows 10, Windows 8, Windows 7, Windows NT, Windows XP, Windows 95, VxWorks

Tools: Team Foundation Server (TFS), Selenium Webdriver, MS SQL Server, MS Visual Studio 2013, Microsoft Test Manager 2013, Microsoft Visual C++ 5.0/6.0, Tornado II, SECSIM PRO, PROCOMM PLUS, HyperTerminal, Dos-Based ASCII COMM, Dos-Based PROCOMM, Dos-Based SECSIM

PROFESSIONAL EXPERIENCE

SiFo US Inc Fremont, CA 03/2018 – Present

Sr. Firmware / Software QA Engineer

Work solely as the only Software QA engineer for US site

Review current software development and release processes to identify, suggest to management areas that need improvement, identify and implement a software quality process

Create a new process and identify new tools for software sources control

Create new software test case, test plan, and test report templates

Work with customer to create software requirements

Work closely with software engineers on software design and implementation

Work with software engineer at customer site to support testing, updating equipment, and troubleshooting

BD Biosciences San Jose, CA 04/2010 – 10/2017

Sr. Firmware Quality Engineer

Lead SQE for Software Qualification of Single-Cell Analysis System

Automated test cases in C# and Selenium Webdriver to test Web application UI and element controllers

Participated in sprint’s planning, story grooming, and sprint’s demo

Created and executed testing tasks for sprint’s stories

Provided support and guidance to over-see SQE

Participated in Firmware Subsystem code inspections and design reviews

Responsible for Cytometer Management System Firmware Installation verification, and installation/configuration management of the instruments and breadboards

Led the Firmware User and Service Application Verification and Test Team of 8 San Jose associates plus 3 associates in Pune, India in the absence of Manager, and institute new processes for the FQE Team

Qualified Cytometer Cell Sorter Window and Web applications following Agile development and test methodologies

Developed, peer reviewed, executed test cases in Microsoft Test Manager (MTM)

Submitted, verified defects, exploratory tested in MTM

Executed Unit Tests and analyzed results in MS Visual Studio

Participated in User Application usability study

Participated in FMEA meetings for Software

BD Biosciences thru Adecco San Jose, CA 02/2009 – 04/2010

Firmware Quality Engineer (Contractor)

Reviewed firmware Requirements, Designed document and Interface document

Developed firmware Test Procedures for Cytometer Universal Automated Loader, system start up and system shutdown

Generated, verified and closed defects

Worked closely with firmware developer to trouble shoot and debug problems

Reviewed PLA Unit Test Code

Asyst Technologies Inc. Fremont, CA 05/2000 – 01/2009

Software Quality Assurance Engineer

Worked as a SQA Lead for multiple projects

Designed, created, reviewed and executed test plans, test cases, and test report for Spartan System’s Firmware test

Worked closely with software development team, product management, and customer support engineer to ensure resolution for customer’s issues, overall quality of our product and release commitments.

Verified and provided inputs for SDRs.

Generated, verified and closed SPRs.

Automated test cases using SECSIM PRO and PROCOMM PLUS to test the firmware’s SECS and ASCII protocols through RS 232 serial port and Ethernet port communications.

Built and released SWs

Provided analysis reports and status of all test products, including the final QA recommendation.

Interfaced with cross functional staff to resolve problems and recommend solutions

Analyzed, documented, provided feedback and interface technical input all test results to developers

Managed test and schedule for multiple projects

Led FRB (Failure Review Board) meetings

Performed black box testing

EDUCATION

References and special company recognition awards available upon request

Contact this candidate