Samuel Seidu
*** ****** ******, ********, ** ****5 https://www.linkedin.com/in/samuel-seidu-54707310b/
Phone: 862-***-**** E-mail: ac7cj5@r.postjobfree.com
An accomplished network engineering and project delivery professional with a proven track record for providing reliable technical expertise and project management in network design, testing, implementation, documentation, and on-going support. An innovator who excels in the challenge of accurate and efficient solutions for difficult situations, including network troubleshooting, remote and direct support, and router and switches configurations. A well-rounded and reliable leader with outstanding interpersonal and communication skills driven to develop and grow within a strong work culture, setting and achieving corporate goals and priorities using industry leading and client focused methodologies.
Core Skills and Knowledge
Network Service Design Network Development and Implementation Project Management
Planning and Scheduling Troubleshoot Later 1-4 and IPv4 Addressing Configuring Routers and Switches
Configure ACL's, SNMP, VLAN Configure VPN, QOS, NAT/PAT, and MPLS IPSec VPN, AAA, TACACS+, RADIUS
RIP, BGP, EIGRP, OSPF, TCP/IP MS Office Suite and Windows Server 2012 Excellent Communication
Presentations and Negotiations Client Satisfaction and System Optimization Network Monitoring: ISE, SolarWinds
Experience
GenRe – TCS, Stamford, CT May 2018 – August 2018
IT Technology Consultant
Responsible for managing IP Phone setup, replacement, and troubleshooting business hardware and software
Supported offshore teams in troubleshooting, configuring and testing network devices, services and availability
Configured and supported routers, switches and firewalls, successfully monitoring across network devices
Created tickets, troubleshooting with Cisco TAC Team, configuring IPSec VPN, AAA, TACACS+, RADIUS, and TCP/IP
Upgraded two offices, including routers and switches, relocating the entire network to a different office floor
Replaced defective network devices, and upgraded iOS systems to ensure connectivity and function for each office
Delivered remote support for Amex travel agent hotlines, attendant console, testing network and phone issues
Changed fax lines, supported teams in configuring router and switch for Chicago offices according to requirements
Worked with desktop support and AV teams troubleshooting network and phone service connectivity and issues
Changed patch, twin gig module and fiber cables, checking and monitoring network devices in MDF and IDFs
Enabled switch ports, replaced phones, network cables, power supplies, creating tickets to escalate critical issues
Collaborated and supported the successful Catalyst Switch 4507 Expansion module and supervisor replacement
Planned, scheduled, and aligned staff and resources to meet timelines while exceeding client expectations
Intrinsic Technology Group (FMR: UBSNA), New York, NY February 2017 – May 2018
IT Network Technician
Partnered with clients to support and achieve technology goals, including Sharp, Cisco, and VMware
Managed setup, repair, and troubleshooting for hardware and software products incorporated in client operations
Led onboarding process of junior network technicians, training and mentoring new hires in corporate initiatives
Completed network installations and managed client requirements, documentation, and business strategies
Troubleshot Later 1-4 and IPv4 repairing and assigning addresses to Routers, Switches, PCs, copiers and printers
Designed and developed network services, and technologies, overseeing router and switch installations
Managed the implementation of MFP equipment and communications setup and networking projects
RDI Solutions LLC, New York, NY January 2016 – February 2017
IT Network Technician
Responsible for providing office products and services to various client partners including Sharp, HP, and KIP
Provided hardware and software products setup, repair, and troubleshooting incorporated in client operations
Designed and developed network services, and technologies, overseeing MFP equipment installations
Managed the implementation of MFP equipment and communications setup and networking projects
Managed and maintained copiers and printers, setting up print servers, email, and scanning interaction networks
Troubleshot Later 1-4 and IPv4 repairing and assigning addresses to Routers, Switches, PCs, copiers and printers
Planned, scheduled, and aligned staff and resources to meet timelines while exceeding client expectations
Experience Continued…
Inspire Yourself Company Ltd, Accra, Ghana August 2011 – January 2015
Network Engineer
Network consulting firm developing engaged and client focused solutions for various clients MTN, TIGO, and Cisco
Planned, implemented, verified and troubleshot local and enterprise wide networks to ensure functionality
Collaborated effectively with advanced security, voice, wireless and video solution specialists to resolve issues
Configured IPsec, BGP, EIGRP, OSPF, and TCP/IP, configuring, installing and maintaining 10 Cisco routers
Ran effective RIP, BGP, QOS, ACL, VPN and IPSEC and with multiple Cisco Catalyst Switches running Rapid STP
Configured and supported routers and switches, performing design, site surveys, installation and maintenance
Managed IEEE 802.11ac multiple access wireless network, configuring VRF, Policy routing and load balancing
Troubleshot Later 1-7, IPv4 addressing to successfully create schemes to solve conflicts on routers and switches
Academic Education
Penn Foster College, Scottsdale, AZ 2015 – 2019
Associate Degree – Computer Information Systems – In Progress
Certifications
Cisco Certified Network Associate (CCNA) – Security October 2017 – October 2020
Cisco Certified Network Associate (CCNA) – Cyber Ops October 2017 – October 2020
Cisco Certified Network Professional (CCNP) – Routing and Switching July 2016 – July 2019
References
References Will Be Provided Upon Request