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Customer Service Human Resource

Location:
Riverside, CA
Posted:
October 10, 2018

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Resume:

ANGELINA Marie RIOS

**** ****** *** • Riverside, CA 92503 • United States

951********** • ac7cfa@r.postjobfree.com

Summary of Qualifications

2+ years’ experience in preforming human resource and administrative duties such as; recruiting, professional development, vendor assistance and maintaining and updating reports while maintaining confidentiality.

Bachelors of Science in Business with a concentration Human Resources in progress.

Strong Communication and interpersonal skills with the ability to work effectively to build successful relationships.

Well organized and focused with a great attention to detail and ability to multitask

Computer literate in Microsoft Word, Excel, Power Point.

Professional Experience

Target, Fullerton, CA, United States June 1999 – February 2012

Team Lead

Managed and finalized requisitions for staff recognition and performed inventory to maintain staff supplies and forms to deliver a great customer service experience.

Encouraged and implemented great customer service, to provide vendors and customers with the quality of service expected.

Executed internal and external correspondence while conducting clear communication to opening team as well as executives.

Analyzed trend reports to arrange staff schedule to guarantee coverage needs are met and to provide excellent customer service

Answered and distributed calls as well as provided clerical support to Human Resources such as filing reports, track new hire information, and train new team members once orientation was complete.

Facilitated training program to support consistent and accurate teaching to increase new employee retention and encourage staff to expand and grow within the company long term.

Enforced policies, collaborated with supervisors to compose reviews, counseled and performed write ups and maintained confidential information.

Completed additional training in sexual harassment, drive change, and working in a diverse culture.

Education

University of Phoenix, Ontario, CA, United States April 2012 – Present

Bachelor of Business Management in Human Resource

3.4 GPA

June 2012 earned certificate for Microsoft Word



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