Customer Service Engineer

**** ******* ** * ********, TX ***** 520-***-****

Henry Montes

*************@*****.***

Objective : A job with a progressive company that will utilize my skills, abilities and experience in a position where I can effectively contribute to operations in any capacity that best matches my expertise and experience.

Experience : Atlas

Service Manager

(11/2017-Current)

●Open and close work orders.

●Contact vendors.

● Inspect and identify repairs/charges in vacated unit, Makes sure completion is as scheduled.

●Re-inspects vacant apartments after repairs and maintenance have been completed to determine quality of work performed and apartment readiness for occupancy.

●Provides effective response to HVAC trouble calls, loss power or water, lock failures that may result a safety-risk.

●Performs effective emergency maintenance (after hours) as required.

●Coordinate workers to complete work orders

Tire Engineers

Tire Engineer/Tech (09/2017-11/2017)

●Serving customers

●Application of in-depth automotive repair knowledge

●Performs skilled mechanical work analyzing and diagnosing problems

●Inspect, replace and/or repair defective parts while performing preventative maintenance on automobiles

●Continuously learn new technical information and techniques in order to stay abreast with rapidly changing automotive technology

●Demonstrate behaviors consistent with the company’s vision, mission, and core values in all interaction with customers, co-workers, managers, and suppliers

●Adhere to all company policies, procedures, and safety standards

●Maintain a safe, clean, and organized work area

Firestone

Automotive Technician (12/2016-09/2017)

●Diagnose and repair basic systems to become certified in a minimum of 5 areas with a preference for brakes, alignments, suspensions, cooling and electrical

●Change oil and/or transmission fluid and filters

●Install batteries and checks electrical systems

●Install and perform tire maintenance

●Install parts which include shock absorbers and exhaust systems

●Road test vehicles

Education:

2007-2008 PPEPTEC Douglas, AZ 85607

2004-2006 Valley Union Elfrida, AZ 85610

Skills: Bilingual, Management experience, Excellent Customer Service, Computer Knowledge, and Ability to Multi - Task

References: Available upon Request.

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