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HTML, Web Administrator, Web Designer, Web Developer, Graphic Designer

Miami, FL
October 10, 2018

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Lisa Merced

***** ** *** **

Miami, FL *****

Phone Number: 305-***-****



City of Miami Beach – Miami Beach, FL

**/**** – 07/2018

E-Government Administrator

Intranet / Internet Development and Maintenance

Develop, maintain, and update of the City of Miami Beach Official website

Managed all of the City’s 50 plus CMS Ektron users

Revamped The City of Miami Beach website to a new CMS system (Word Press)

Maintain and update the intranet which was also revamped to a new system (SharePoint)

Manage all of the Content editors for SharePoint

Performed various trainings for the external site as well as the internal site for the content editors

Managed, maintained, and updated the users as well as the websites for other sites within the City

Created and modified graphics for the websites

Additional Responsibilities

Managed the Yearly Security Awareness for all employees in the City of Miami Beach

Oversee and manage the Google Analytics for the websites

Managed all of the 50 plus domain names in GoDaddy for the City

Managed ADA Compatibility for all sites

Generated reports upon request for the Security Awareness, and Google Analytics

Created banners for the various internal and external software applications with the official branding of the City

Alliance for Aging – Miami, FL

04/2005 – 02/2011

LAN Administrator

Prioritizes user needs and performs troubleshooting techniques at the appropriate level of support in accordance with policy.

Maintains user passwords and permissions.

Maintain, monitor, troubleshoot hardware and software equipment and applications

Maintain security of system by exercising control of the file server and bridge.

Ensure ongoing liaison with Department of Elder Affairs’ IT department in order to administer local network.

Maintains, upkeeps and troubleshoots activities for the accounting and elder care information and referral software.

Designs and implements databases for the Alliance while ensuring high levels of data availability.


Develops and facilitates training and support functions for the Alliance staff in use of the network and software applications to include CIRTS, Microsoft office applications, GroupWise, Refer, I & R, Corel Office Suite, etc.

Performs training and support initiatives relative to connectivity to network and Oracle applications for new users, provider agencies, and contracted services to ensure delivery of services to the elder population.

File Maintenance

Performs analysis of LAN drives to determine optimum space requirements.

Executes regularly scheduled network back-up procedures for cyclical and permanent tape and compact disk storage in safe area such as internal fire-proof safe or off-site safety deposit box.

Intra/Internet Development and Maintenance

Develop and maintains the company’s website ensuring system integrity.

Design, implement and maintain the Alliance’s new or existing web pages and sites

Coordinates the planning, maintenance and accessibility of the web site content.

Monitors site traffic


Determines parameters and generates CIRTS menu reports upon request.

Generates monthly, quarterly and annual CIRTS statistical analysis reports

Generates Ad Hoc reports upon request from other departments.

04/2003 – 04/2005

Database Analyst – MIS Department

Development, maintenance, and beta-testing of Intranet for Ad-Hoc reporting, office applications, and many other functions using Coldfusion, Oracle 8, SQL, and Microsoft access, Dreamweaver, Adobe Photoshop, ASP, and Oracle Discoverer

Responsible for Ad-Hoc reporting in a timely fashion using Microsoft access, Oracle Database, Oracle Discoverer, and Microsoft excel

Updating the data in the Oracle database.

Development and maintenance of Alliance for Aging website using Coldfusion, Adobe Photoshop, HTML, Javascript, Macromedia Dreamweaver MX, Macromedia Fireworks MX, Adobe ImageReady, and Macromedia Coldfusion MX

City of Coral Gables – Coral Gables, FL – 12/2002 – 02/2003

IS Specialist – IT Department

Updates for Coral Gables website using Filemaker Pro, Adobe

Photoshop, Fireworks, HTML

New design of Coral Gables website from the front end to the


Project Manager for an online service request system (Better


Project Manager for Unified Messaging (retrieve voicemail from

email and retrieve email from voicemail)

Daily, weekly, and monthly reports for the police

Maintenance of Voice/Data - PBX (handsets)

Write the IT Policies

Automate the IT’s Department Financial Budget

Create an inventory database for IT Department

Omnihosts - Fort Lauderdale, FL 03/2002 to 08/2002

Web Developer

Created the graphic images for the websites using Adobe Photoshop

Created, developed and maintained the websites using Flash, HTML,

UltraDev Dreamweaver, Fireworks, Coldfusion, Adobe ImageStyler

Created logos for companies using Adobe Photoshop

Freedom Magazines International

Latin Trade Magazine - Coral Gables, FL 09/2000 to 09/2001

Web Site Manager

Responsible for uploading the monthly magazine articles in English

and Spanish using Photoshop, HTML, Quark Xpress, Adobe ImageStyler and


Designed, created, and customized banner ads for clients as well

as internal using Fireworks, Flash, Adobe ImageStyler, and Photoshop

Responsible for uploading and maintenance of the banner ads using


Redesigned the home page in English, Spanish, and Portuguese from

the graphics to the programming in HTML using Photoshop, HTML, Adobe

ImageStyler, Coldfusion, Dreamweaver, SQL, Flash, and CGI Scripting

Managed the advertising online for clients as well as internal

using Coldfusion, Photoshop, HTML, and Adobe ImageStyler

Created graphic images for clients, Latin Trade Magazine, Latin using Photoshop, Fireworks, Flash, and Adobe ImageStyler

Ensue e-mail system is working properly

Developed, designed, and programmed the Business Travel Guide in

English and Spanish using Coldfusion, Dreamweaver, HTML, Photoshop,

ImageStyler, SQL, and Query Language

SQL database development including stored procedures, database

design, indexing, and tuning

Managed the traffic on the website using webtrends

Maintained, added, and updated pages, databases on the Latin Trade


Responsible for implementing, designing, and maintaining Latin

Trade website

Ensure the whole site is running efficiently, the servers are

always running, solve any problems that come up with the site as well

as client issues

Worldwide Web Institute - Ft. Lauderdale, FL 06/1999 to 09/2000

Internet Application Developer

Created and managed E-commerce and shopping carts for over 100

websites using Coldfusion, SQL, Photoshop, Dreamweaver, Flash,

Fireworks, ImageStyler, HTML, and Microsoft Access

Responsible for designing Coldfusion interactive applications

including but not limited to password protection, dealer locators,

inventory tracking and searches, and cgi scripting

Responsible for the integration of shopping cart sites on-line

credit card transactions using various E-commerce providers such Cyber

Cash, Card Services International and

Dealt and solved client issues regarding their websites

Webtron - Miami, FL 04/1999 to 06/1999


Responsible for developing the databases in Microsoft Access

Used SQL language to retrieve, and add information to the database

Created web pages using Coldfusion, Photoshop, ImageStyler, and


Federal Express - Miami, FL 10/1998 to 04/1999

Intern Programmer

Responsible for developing programs in C Language for the Intranet


Creating Netscape forms using HTML.

Utilizing SQL for connecting HTML interactive forms to SQL


Created dynamic web pages using Coldfusion, HTML, and Photoshop.

Created and managed monthly accident reports using excel


Coldfusion, Dreamweaver, ImageStyler, Quark Xpress, Query Language,

Database Design, HTML, Javascript, C, C++, SQL Server, Front Page,

Photo Shop, MS Office 2000, Windows NT: 1995 and 1998, Cobol,

Fireworks, Flash, Dreamweaver UltraDev, Flash, Oracle 8,PL/SQL, Oracle Discoverer


Florida International University Miami, FL

Bachelors of Business Administration

Management Information Systems

In 1997


Furnish upon request

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