MIHO FAVELA

Irvine, CA *****

E-mail: ac7c42@r.postjobfree.com Cell 949-***-****

OBJECTIVE: Seeking a sales/management/liaison position in a dynamic and growing corporation.

SUMMARY OF QUALIFICATIONS

Fully bilingual in Japanese & English, conversational Spanish

15+ years Sales Operations/customer service experience

3 years Supervisory experience

PROFESSSIONAL EXPERIENCE

Silex Technology America - Santa Ana, CA August 2015 to Present

Sales Administrator

Quotes when established pricing has been agreed on

Communicating terms and conditions

Processing sample requests, credit card orders

Managing Sales Force, customer database, sales reports

Administration of Channel Business

Office administration duty (contracts, corporate events planning, taking care of HQ interns)

World Property Journal - Irvine, CA February 2013 to August 2015

Asia-Pacific Markets Director of Business Development

Managed company’s Japanese site (and Facebook page) http://www.worldpropertyjournal.jp/

Real Estate news, contracts, promotional materials translation (E to J)

Writing relevant real estate news

Create and manage Company’s Japanese web page and social media site

Attending various Real Estate conferences, seminars as a vendor

Business development in Asia market

Hiring in-house translators

Administrative support including bookkeeping, expenses, vendors relations

Murata Electronics North America, Inc. - Irvine, CA May 1998 to January 2013

Senior Sales Planner (May 2008 to January 2013)

Managed global accounts ranging in annual sales of $5M to 15M each

Material planning, inventory control, consignment warehouse management

Staff training

Accounts receivable and discrepancies resolution

Received several Best Vendor awards

Logistics support

Sales Operations Supervisor (March 2005 to May 2008)

Managed inside sales team of eight staff

Recruited and trained staff, performance reviews

Sales and engineers team support

ISO 9000 & J-Sox compliance

Global Focus Account Representative (May 1998 to March 2005)

Customer support - Total annual sales volume $40M

On-time and response-time performance management

Procurement and accounts receivable

TV Guide International, Inc. (aka Gemstar) - Pasadena, CA November 1992 to April 1998

Liaison Officer / Translator - Project Office (October 1996 to April 1998)

Client account management

Technical meetings / document translation (Japanese – English)

Licensing and technical document management

Production of demonstration video - TV Guide Plus product

Senior Assistant to Chief Executive Officer (November 1992 to October 1996)

Coordination of conferences / meetings

Scheduling and travel arrangements

In-house legal department support (including document translation)

Intellectual and property management of VCR Plus+ product

Pacific Basin Business Center - Los Angeles, CA July 1988 to September 1992

Executive Assistant

Commercial property management & report

Accounts receivable and payable

Financial statements and translation

Benefit coordination / Personnel affairs

Fuji Xerox Corporation - Tokyo, Japan April 1983 to February 1986

Administrative Assistant

Administrative support to Manager, sales and engineering staff

Contracting and data entry

Customer relations

Personnel affairs

EDUCATION

Seikei University - Tokyo, Japan

Bachelor of Science Degree in English Literature

Pasadena City College - Pasadena, CA

Association of Science Degree in Business Administration

Honors for Superior Achievement in Business Administration

Honors as Outstanding International Student

OTHER SKILLS AND TRAINING

California State Real Estate license

Computer programs (Microsoft Word (English and Japanese), Excel, Lotus Notes, Access, PowerPoint, Sales Force)

UCI Extension – Supervisory Leadership certificate course

Process Mapping Certificate course (in progress)

COMMUNITY ACTIVITIES

Vice President of PA, Orange Coast Gakuen (Japanese language school - nonprofit organization)

Community service – Church choir worship, Outreach program, Visit an orphanage in Mexico

Contact this candidate