BONITA M. THOMPSON
*** *. ***** ****** ● Duncanville, Texas 75116 ● 469-***-**** ●ac7by9@r.postjobfree.com
CAREER OBJECTIVE
My career objective is to experience growth with an organization and provide unparalleled customer service that is supported by the ability to communicate with internal and external customers effectively.
EDUCATION
ITT TECHNICAL INSTITUE, DESOTO, TX
Associated of Applied Science, March 2015
Major: Business management (93.0 Credit hours), GPA 3.98
Strayer University Bachelor of Science Business Administration, Current
SCHOLASTIC ACHIEVEMENTS
National Technical Honor Society May 2014
ITAC Student Ambassador
Graduated as Class Valedictorian
PROFESSIONAL EXPERIENCE
OUR FUTURE CHILDREN, DUNCANVILLE, TX
Site Supervisor 02/2014-June 2018
Monitor and Supervise children ranging in ages of 4 to 18
Provide tutoring on a one-on-one basic
Create and maintain a healthy and clean environment for children to eat nutritious meals
Develop and monitor daily activities to stimulate the children’s thinking, creativity and social skills
ITT TECHNICAL INSTITUE, DESOTO, TX
Assistant to the Director of Career Services 03/ 2015-03/2016
Assists the Director with operational reports
Develop and maintain employer relations; solicits job opportunities from employers
Coordinate Career Days for recruiting activities
Create effective marketing strategies/materials to increase participation in Career Service events
CERTIFIED PAYMENT PROCESSING MERCHANT GROUP, CARROLLTON, TX
Business to Business Merchant Sales Consultant 06/2012-10/2012
Prospected daily via cold coals or B2B canvassing
Educated potential client regarding the Durbin Amendment and how the amendment would
financially benefit their organization
Reviewed clients previous monthly merchant’s statement
Presented to clients all of their options, converted their existing business and or sold new equipment
and or up-dated equipment
Completed paperwork with accurate proficiency
ADT HOME SECURITY, CARROLLTON, TX
Residential Resale Account Representative 09/2011-06/2012
Sold home security system to residential homes
Revitalized delinquent accounts; updated daily through Salesforce.Com to ensure accurate records
Marketed prospective clients via cold calling or canvassing
Developed and delivered Sales Presentations
FAITH MEMORIAL HEADSTONES COMPANY, DUNCANVILLE, TX
Owner/Operator 10/2009-10/2011
Directed the daily operations of the Sales Department
Developed and implemented ales training manual
Established work standards and evaluated Sales Counselor performances
Designed sales and marketing material
Managed sales force of 4 employees through training, motivation and weekly sales meetings
STEWART ENTERPRISES, HOUSTON & DALLAS, TX
Family Service Counselor 09/2005-10/2009
SERVICE CORP INTERNATIONAL, AUSTIN & HOUSTON, TX
Family Service Counselor 01/1994-01/2005
Delicately handled customer service problems
Arranged follow-up after care visits with At-need families’ are families that have experienced the loss of a loved one due to death)
Sold related products and services on an At-need and Pre-need basic
Worked with funeral directors to coordinate funeral service
Handled all necessary arrangements for cemetery committal services for both our own funeral home and outside homes as well
Worked in a congenial environment together on a team as well as individually to maintain and exceed industry quotas mandated by area managers
Consistently met and exceeded monthly sales quotas of $40,000.00 be meeting families that walked into the location, prospecting daily, or working with competitor funeral homes and religious organizations to purchase our products.
ADDITIONAL RELATED SKILLS
AT&T COMMUNICATIONS
Hotel Billing Information System
Assistant Manager
Supervised and trained staff of 30 employees for multi-$1,000,000,000 accounts
US ARMY RESERVE
Material Supply and Accounting Supervisor
Responsible for systematically ordering and maintaining a well-organized supply unit containing repair parts for the entire 871st Engineer Battalion. Solely responsible for ensuring that our vehicles was always ever ready for combat.
ADDITIONAL SKILLS
Strong Communication and follow-up
Ability to organize work effectively, conceptualize and prioritize objective and exercise independent judgment based on a an understanding or organizational policies and activities
Ability to work autonomously and as a team oriented individual
Ability to use a personal computer and other office equipment