Ramanjeet Singh Sachdev

514-***-**** ac7bx1@r.postjobfree.com LinkedIn Brampton, L6X 0Y4

Work Authorization: - Permanent Resident of Canada

http://ca.linkedin.com/pub/kawaljeet-singh/7/627/b1/PROFILE

A successful Software QA/Test Engineer bringing over 7 years of experience in delivering application testing services in leading technology organizations such as TCS, Oracle and D+H in banking domain.

PROFICIENCIES

Software Quality Analyst in Banking domain with full system development lifecycle experience, including requirement walkthrough designing, developing and implementing test plans, test cases and test processes fueling swift corrective actions, significant cost savings and fault-free audits.

Preparing Scope Document, work day estimation and risk analysis

Well versed knowledge of Risk Management, Risk Identification and Risked Based Testing.

Strong mix of Software QA, Manual Testing and functionality expertise in end to end application testing.

Following STLC ( Software test life cycle ) process by adopting to Agile methodology

Writing Business Scenario Matrix (BSM),Test Case Matrix (TCM)

Hands-on technology professional accustomed to working in complex, project-based environment

Multifaceted experience in QA software testing, SIT, Regression, Sanity and UAT phase of testing software development and user-acceptance testing.

Teamed with Impeccable client management, strong presentation, solution demonstration,leadership skills and Impressive professional-speaking abilities

Focusing on frequent testing of each iteration and UAT release of the module to the client to enhance the quality following Agile methodology

Able to motivate a team, recognize good talent and bring out the best out of each individual.

Backed by strong credentials including a computer science degree, advanced command of various testing suites, agile methodologies and monitoring tools and expertise in cross-module testing.

SKILLS SUMMARY

Waterfall Agile/Scrum methodologies

User Acceptance Testing (UAT) and System Integration Testing (SIT).

Functional Requirements, Test Plans, Cases & Processes

Quality Management & Computer System Validation

User interface, Compatibility, Regression & Negative Testing

Team Management / Leader ship Skills

Analytical & Interpersonal Skills

Defect Tracking tools JIRA, HP Quality Centre 10.1 and HP ALM, Oracle Test Manager & Team Track

.

EDUCATION

Bachelor of Engineering (Computer Science)

Punjab Technical University, India 2008 (4 Years)

CAREER PROGRESSION

●Senior Software Tester at OATI Aug 2017 to Aug 2018

●Senior QA Tester at D+H Financial Technology Aug 2016 to July 2017

●Quality Analyst with Oracle Oct 2012 to July 2016

●Senior Software Tester with TCS Jan 2011 to Oct 2012

●Software Tester with Softech Aug 2009 to May2010

●Technical Support Associate with Dell Jan 2009 to Aug 2009

●Network Trainer with DNA Jun 2008 to Nov 2008

TRAINING SUMMARY

●Selenium Web Driver 2017

●Agile Methodology Training 2015

●Diploma in Software Testing from Seed InfoTech Pune 2011

●Training as Network Engineer 2010

●Six month Industrial Training with BSNL, India 2006

PROFESSIONAL EXPERIENCE

Senior Software Tester at OATI Aug 2017-Aug 2018

Served as a key member of software testing team as the lead QA tester on development projects for banking and energy industry clients. Supervise a five-member software QA testing team in developing and implementing quality-assurance and quality-control methodologies to ensure compliance with QA standards and customer specifications.

Projects: - Citidirect corporate Banking

Description: - UAT testing of the Client onboarding system for new customers.

Front end testing of the payment system, report generation and file import module of the application.

Tools: - HP ALM, MS- Office, Winscp,

Responsibilities

Engage client with continues follow up to gather software/business rules, and ensure alignment with development teams.

Review functional and design specifications of banking application (Retail and Corporate banking) to ensure full understanding of individual deliverables.

Identify test requirements from specifications, map test case requirements and design test coverage plan.

Develop, document and maintain functional test cases and other test artifacts like the test data, data validation based on user stories following agile methodology.

Execute and evaluate manual or automated test cases and report test results.

Hold and facilitate test plan/case reviews with cross-functional team members.

Identify any potential quality issues per defined process and escalate potential quality issues immediately to management.

Ensure that validated deliverables meet functional and design specifications and requirements.

Isolate, replicate, report defects and verify defect fixes.

Implementing new upgrade, change request on the application and running regression test cycle

Following defect cycle before closing defect

Leading a team of Quality Analysts for the successful implementation of the requirements

Manage training and continuous learning of QA staff by means of short courses, conferences, meetups, certifications, etc.

Provide technical expertise in Functional testing, Testing Methodologies, Testing Processes, Tools and Techniques across the teams.

Coordinating with development, documentation team to execute QA strategies to meet and exceed department and corporate quality goals.

Senior QA Tester at D+H Financial, Toronto, Pune Aug 2016-July 2017

Testing team member for GCP (Global Cash Plus), a corporate banking product of D+ H Financial Technology having headquarters at Toronto, Canada

Projects: - Global Cash Plus (Corporate Banking Product)

Description: - SIT and UAT testing of the Liquidity payment system for Standard Bank, South Africa.

End to end testing of the Citibank Mobile banking application on Android and IOS platforms

Tools: - HP- ALM, Bugzilla, MS-office, XML editor (notepad++)

Responsibilities

Leading the QA team for the Liquidity Payments Management System module of the Global Cash Plus(GCP) cash management application

Direct the development of the QA strategy, methodology, discipline and framework

Creating and testing client onboarding and payment transaction test scenarios

Manage training and continuous learning of QA staff by means of short courses, conferences, meetups, certifications, etc.

Coordinate with clients through mails and calls regarding project specifications and follow ups

Calculation of time and resource estimation for implementing the enhancement in the application as per client requirement.

Coordinating with developers, Product management and documentation team as part of scrum under Agile methodology

Prepare test plan, test scenarios,test case based on FRD (functional requirements document) using MS excel

Writing Business Scenario Matrix (BSM),Test Case Matrix (TCM)

System Test Plan – writing, executing and documenting test scripts (Installation Qualification (IQ),Operational Qualification (OQ)

Participation in defect triage & design walk through meeting with client.

Quality Analyst at Oracle Pune October 2012-July2016

Served as a key member of software testing team as the lead QA tester on development projects for banking and energy industry clients. Supervise a five-member software QA testing team in developing and implementing quality-assurance and quality-control methodologies to ensure compliance with QA standards and customer specifications.

Projects: - Citidirect Banking Evolution (Corporate Banking Application), Citibank Mobile, ORMB (Oracle

Revenue Management

Description: - UAT testing of the Client onboarding system for new customers.

Front end testing of the payment system, report generation and file import module of the application for Citidirect BE, On demand billing for ORMB (Oracle Revenue Management)

Citibank mobile banking application for Singapore region

Tools: - HP ALM, Oracle test manager (OTM), MS- Office, JIRA, Winscp,

Responsibilities

Leading the QA team for the new enhancement and change request for ORMB, Citibank mobile banking application and coordinating with the BA

Review functional and design specifications of banking application( Retail and Corporate banking) to ensure full understanding of individual deliverables Coordinate with clients through mails and Calls regarding project specifications and follow ups

Develop, document and maintain functional test cases and other test artifacts like the test data, data validation based on user stories following Agile methodology

Preparing defect tracker, daily execution matrix and reporting the same to management.

Calculation of Time and Resource estimation for implementing the enhancement in the application as per client requirement.

Coordinating with developers, product management and documentation team as part of feature team under Agile methodology

Writing Business Scenario Matrix (BSM),Test Case Matrix (TCM)

Maintaining audit documents for the project/application.

Coordinated QA, SIT and UAT sessions and executed UAT scenarios with end users for final approval and user signoff.

Testing Citibank retail banking mobile application on various mobile platforms ( Android and IOS)

Testing application under different networks and Internet speeds including on 3G, 4G/LTE and Wi-Fi.

Test Mobile app`s behavior under various interruptions: battery strength (full/medium/low), incoming calls, SMS, video call.

Gaining domain knowledge for Citi Bank application and ORMB product

Senior Software Tester at Tata Consultancy Services Mumbai January 2011 – October 2012

Banking and Finance Domain

Testing Team Member for CITIBANK EMEA region Corporate Banking project to deliver Centralised access system (CAS) and Payment UI module for Cash Management Application for corporate sector in UK.

Projects: - Citidirect Banking Evolution (Corporate Banking Application), CitiDirect 6.3 BE Mobile Application,

Barclays Phoenix for Payment Module for UK Region

Description: - UAT testing of the Centralized Admin Services (CAS) for new customers.

Front end testing of the payment system & report generation module of the application for Citidirect BE and Barclays UK

Tools: - HP ALM, MS- Office, Team track, Winscp, Safe word card for secure login

Responsibilities

Coordinating with the BA’s and understanding the requirements.

Prepare test plan,test case based on FRD(functional requirements document)

User Acceptance Testing on UAT and SIT environment

Bug finding, analysis and closing in defect tracking tools (Team Track and HP Quality Center version 9.2, 10.0

Working as a Defect manager, maintain defect inventory and forwarding the defect to appropriate queue.

Identifying and executing the regression test set and retesting after bug fix

Coordinate with clients through mails and calls regarding project specifications and follow ups

Testing Citidirect 6.3 Mobile application CAS and Payment (UI) Module.

Designed and executed test cases for mobile application on Android and IOS platforms

Training Team members for better understanding of the software

Cross module testing of application

Completing the testing following the STLC( Software Testing Life cycle ) methodology

Software Tester, Softech System Patiala (Punjab) August 2009 – May 2010

Requirement gathering and testing the Human Resource Management Application for Small Scale Enterprises and also providing the upgrade services to the application.

Responsibilities

●Develop Test Plans

●Write Test cases in MS Excel and execute them.

●Documenting and tracking product defects in MS Excel

●Executing Test scenarios, Test Cases and test results.

●Performing Functional testing, Usability Testing, GUI Testing of objects.

●Maintaining Testing documents for auditing

Technical Support Associate, Dell Computers Systems Inc. Chandigarh Jan 2009 – August 2009

Dell, Inc. is a world leader multinational technology corporation, develops, manufactures, sells, and supports personal computers, laptops and other computer-related products.

Responsibilities

●Expertise in diagnosing and resolving Hardware and Software issues of the Dell Computer for home users in USA.

●Provided complete phone support for Windows OS and hardware Support for Laptops

●To describe each troubleshooting steps of any software and hardware issues and assemble and reassemble of Dell Desktop and Laptop computer system are provided on the phone to the US customers

●To educate the home customers about the support I provide for complete customer satisfaction.

●Taken initiative in helping others in their Troubleshooting Issues

Network Trainer, Dhot Networking Academy Patiala June 2008 – Nov 2008

Dhot Networking Academy is the Computer Knowledge and learning center in Patiala, Punjab. Its main aim is to provide computer literacy to the beginner level computer user and make them competent for performing various computer related tasks and to achieve higher growth in the IT industry.

Responsibilities

●Imparted training of basics of computer and networking technologies to students

●To help students in assembling and reassembling of computer hardware and installing operating system (Microsoft Windows)

●Setting up basic networking labs and assisting them in their projects.

●Also provided Basic computer knowledge to the beginner level students which includes basic functioning of Windows XP and MS word,Internet Explorer 6.0

●Beginner level of computer and internet security.

●Imparted basic knowledge of Windows Operating system Installation and Reinstallation.

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