Reena Parmar

Email – ac7bjm@r.postjobfree.com

Contact – 650-***-****

SUMMARY

6+ years of extensive and diversified experience in Information Technology with emphasis on Quality Assurance Testing on both Web based, Mobile applications.

Strong expertise in Wholesale Banking, E-Commerce, HealthCare and Security industries.

Excellent understanding of Software Development Life Cycle (SDLC), Software Testing Life Cycle and Testing Methodologies including test strategy preparation, test plan development, test case creation, test execution and bug tracking.

Good understanding of agile software development lifecycle (SCRUM) and Waterfall model.

Well conversant with software testing methodologies including developing Test plans, Test scenarios, Test cases, Test procedures, Test reports based on the System Requirements and Design documents, Business requirement documents(BRD) and Functional requirement documents(FSD).

Have extensive experience in Quality Assurance testing like Black box testing, Functional testing, Integration testing, GUI testing, Backend testing, User acceptance testing, ad-hoc testing, Smoke Testing, Regression testing in different stage of Software Development Life Cycle (SDLC)

Hands on experience on test management tool like JIRA, ALM 12 and 11, Rally, Version one, Gherkin Syntax (BDD) using HIPTEST tool.

Effectively involved in bug tracking, reporting reviewing and analyzing test result using ALM 11 and 12, JIRA and Bugzilla, Rally.

Performed backend testing of databases by writing and executing SQL queries.

Good understanding of Selenium IDE and Selenium web driver.

Knowledge of Basic Unix Commands.

Knowledge of HTML, CSS, Python.

Communicated with developers, business and other team members to thoroughly understand the requirements to ensure high quality software. Played a key role in timely delivery of the product.

Ability to handle multiple tasks and work independently as well as in a team, good team player with excellent communication, analytical, interpersonal and writing skills.

TECHNICAL SKILLS/TOOLS

Database : MSSQL 2000/05/08, MySQL, Oracle SQL developer (3.1.07)

Languages : HTML, XML, CSS

Operating Systems : Window 9x/NT/2000/XP/Vista/7, Mac OS, UNIX

Mobile OS : Android, IOS

Bug Tracking Tools : Jira, Bugzilla, Quality Center 10.0, HP Quality center ALM (11.0), ALM 12,Rally

Testing Tools : HP QTP, Quality Center 10.0, HP Quality center ALM (11.0), Selenium IDE, Seleinum webdriver

Network Protocols : TCP/IP, HTTP, HTTPS, VPN, FTP

Version control : GitHub

Documentation : MS Word, MS Excel, MS PowerPoint, MS SharePoint, MS Projects, Visio

Browsers : Internet Explorer, Firefox, Chrome, Safari

Software Methodologies : Waterfall model, Agile

EXPERIENCE:

Wells Fargo,CA JAN’17 – Present

System QA Analyst

Commercial Electronic Portal: Wells Fargo Commercial Electronic Office portal is a Web based and Mobile based application which provides single point of access to a variety of financial services for business which involves multiple projects including Application Integration/Decommission of various products, Wire Transfer, Secure Validation, Treasury management.

Responsibilities:

Provide comprehensive testing on WEB and Mobile application at all the stages of software development and software testing life cycles

Test various mobile devices with a various platform (iOS, Android)

Participated in Daily stand up, Sprint planning and retrospective.

Participated in all phases of the overall testing process like planning, execution, status reporting.

Developed and implemented QA Methodologies for the department. This included, Test cases, Test plan, test case, requirements traceability matrix, and testing metrics.

Responsible for Functional, Web based testing, Regression Testing, Manual Testing, Functional Testing, UAT, Regression, Mobility testing, and cross browser (Chrome, Firefox, Safari and IE) testing on various OS (Android, iOS, Windows) platforms.

Involved actively in CEO mobile app testing on IOS and Android devices.

Involved actively in defect logging, tracking, Defect Review meetings escalating and prioritizing issues effectively using ALM 12.

Used web traffic inspecting tools such as Firebug, Fiddler and Charles web proxy.

Proficient in the data manipulation using SQL for the retrieval of data from the relational database (inner joins, outer join, group by, order by etc.)

Daily status meetings with offshore team.

Experience working with Confluence.

Write and Executed SQL queries form the oracle database using Oracle SQL developer tool.

Executed and updated automation scripts for Regression testing using in UFT 12.52.

Acted as liaison between development and business teams – provided visibility and clarity into business requirements to the development

teams, and provided design and architecture insights to the business teams.

Key Achievements:

Received Appreciation Certificate for successfully launch of Wells Fargo CEO portal communication center application

on web and mobile.

Dictionary, CA JUL’16 – DEC’16

Senior QA Engineer

Dictionary.com is Web based application and mobile based application which provides millions of English definitions, spellings, audio pronunciations, example sentences, and word origins.

Responsibilities:

Provide comprehensive testing on WEB and Mobile application at all the stages of software development and software testing life cycles.

Responsible for gathering Business Requirements, Functional Requirements and Design Documents

Extensively involved Test Plans, Test scenarios and test cases using Gherkin Syntax (BDD) using HIPTEST tool.

Participated in Sprint Planning meetings where the Testers will identify the strategic features of the user stories.

Participated in daily and weekly scrum meetings, sprint planning and retrospective.

Participated in daily stand up meetings where all the testers will address any blockers blocking testing and discuss the status of assigned tasks.

Conducted Functionality and Regression testing during the various Sprints of the application.

Used Kibana tool for the analytics testing for the dictionary and thesaurus.com

Performed Regression Testing, Manual Testing, Functional Testing, Smoke and Sanity testing using different devices and browsers.

Involved actively in CEO mobile app testing on IOS and Android devices.

Logged and tracked defects in JIRA issue tracking system.

Actively involved in tacking and updating user stories on JIRA.

Actively participated in regular QA team meetings to discuss testing process and suggested improvements to the application design and features

Daily update and managed Offshore team.

Performed testing using real device and chrome emulators.

Experience working with Confluence for the new app version

Used Hockey app for the android device to get the latest build of the Dictionary app.

Used Charles Proxy tool to capture the traffic from the Mobile device

Wholesale Wells Fargo, CA DEC’14 – JUN ‘16

System QA analyst

Commercial Electronic Portal: Wells Fargo Commercial Electronic Office portal is a Web based and Mobile based application which provides single point of access to a variety of financial services for business which involves multiple projects including Application Integration/Decommission of various products, Wire Transfer, Secure Validation, Treasury management.

Responsibilities:

Provide comprehensive testing on WEB and Mobile application at all the stages of software development and software testing life cycles

Test various mobile devices with a various platform (iOS, Android)

Participated in Daily stand up, Sprint planning and retrospective.

Participated in all phases of the overall testing process like planning, execution, status reporting.

Responsibilities included determining test strategies based on requirements, developing test plans and test cases and executing test cases in ALM 12.

Responsible for Functional, Web based testing, Regression Testing, Manual Testing, Functional Testing, UAT, Regression, Mobility testing, and cross browser (Chrome, Firefox, Safari and IE) testing on various OS (Android, iOS, Windows) platforms.

Involved actively in defect logging, tracking, Defect Review meetings escalating and prioritizing issues effectively using ALM 12.

Used web traffic inspecting tools such as Firebug, Fiddler and Charles web proxy.

Involved actively in CEO mobile app testing on IOS and Android devices.

Proficient in the data manipulation using SQL for the retrieval of data from the relational database (inner joins, outer join, group by, order by etc.)

Experience working with Confluence.

Write and Executed SQL queries form the oracle database using Oracle SQL developer tool.

Executed and updated automation scripts for Regression testing using in UFT 12.52.

Work closely with development team to identify and resolve any system-related problems; discuss solutions and

make recommendations to senior leaders; implement and test these solutions.

Worked on Waterfall methodology for Legacy Portal at the same time worked on Agile methodology for TOAD Pilot Application Portal. Juggled between the projects with overlapping time frames.

McAfee, CA Sep ’13 – Aug ’14

QA Analyst

Consumer Web Portal is web based application of McAfee. The project was about the Tealium frame work. The existing Omniture tagging mechanism for Home.mcafee.com and Promos.mcafee.com is implemented by using the Omniture Framework. This design implementation is based on this existing framework and be modified to suite the Tealium requirements. Tealium changes Include receipt page of the home website, purchase pixel firing flow, which involves home website, cart website and the core components.

Responsibilities:

Expertise in Web based e-commerce application Testing.

Participated in Business/Development meetings to understand user requirements.

Active participation in the development team demo on the developed application to analyze the requirements & suggest changes required.

Prepared test plan, and test cases using Business requirement document (BRD) Functional Specification document(FSD) and Technical design document(TDD)

Good understanding of agile software development lifecycle (SCRUM).

Participate in daily and weekly scrum meetings, sprint planning and retrospective.

Maintain story board for user stories in Version one.

Performed several tests like Manual, Browser Compatibility, Black box, ad-hoc testing, Backend testing, User acceptance testing, Smoke Testing, Regression testing for accepting the build.

Deployed new builds to test environments.

Used Fiddler Web Debugging Proxy tool to test the session data such as cookie information for the different affiliates and different cultures of McAfee.

Validated different payment methods like PayPal and different Credit and debit cards.

Prepared test environments using VMware workstation, Web Browsers for cross browser testing.

Execute test cases on HP Quality center 11.0 and record actual result based on the execution and modify test cases if needed.

Defect logging, defect tracking, verification & closure activities using Bugzilla and following up with the developers and team.

Write and execute SQL queries to fetch the data from the back end compare with frontend using SQL server 2008.

Proficient in the data manipulation using SQL for the retrieval of data from the relational database (inner joins, outer join, group by, order by etc.)

Wholesale QA Wells Fargo Bank, CA May ’12 – Aug ‘13

QA Analyst

The CFM Platform will include an integrated risk engine and case management system. The risk engine will monitor CEO portal and application activities like Wires, ACH Payment to identify suspicious activities. Alerts and cases will be created for suspicious activities in the case management system. The case management system includes the data and workflow to support the fraud investigation and follow up activities of the Fraud Prevention Operations (FPO) group.

Actimize has been selected to provide transaction risk scoring, policy management, and case management functionality. Information from other monitoring systems, including data, risk scores, and/or alerts, will be funneled through the CFM platform into Actimize for consolidated alerts, policy decisions, case management, investigation, and reporting functions

Responsibilities:

Expertise in testing Web & Mobile Application for the CFM team.

Involved in the Review of Requirements Specification with functional manager and technical specialists of the application

Analyzed Functional Requirements and Business Specification as part of Static Testing on earliest stages of SDLC.

Responsible for creation, design and execution of test strategies, including writing test plans, test cases and test scenarios.

Performed tests on various features of waterfall development process.

Created and executed manual smoke, functional, regression, system, integration and exploratory tests on different devices, browsers and platform (IOS, Android and windows).

Used Quality Center (10.0 and 11.0(ALM)) Document Generator to create a report in Microsoft Excel containing a project’s requirements, test list, test execution, and defect tracking results.

Identified, analyze, and document defects using QC10.0 and 11.0(ALM) defect tracking systems.

Very good exposure of testing mobile application on different OS like android, IOS

Write and executed complex SQL quarries like select, Update, Delete joins using Oracle SQL developer Tool.

Participated in UAT testing and Production testing.

Involved in emergency CR and Production issues. Acted as liaison between development and business teams – provided visibility and clarity into business requirements to the development teams, and provided design and architecture insights to the business teams.

Environment: Quality Center 10.0, Quality Center ALM, Windows XP, Windows 7, Oracle SQL developer (3.1.07), Waterfall.

Altegra Health, CA Jan‘10 – Apr’12

QA Analyst

Description: ARC 3.0 Project. ARC project will be developed for Medical Coding community. Medical coders are essential in the health information industry. Without medical coders - who assign specific codes to medical procedures and services - doctors, hospitals and other healthcare providers would not get paid.

Responsibilities:

Expertise in testing web based Application for the team.

Developed Test plan and test cases using Functional Requirement Documents. Test scenarios are created for Positive, Negative, Boundary cases, etc. Performed all types of testing on workflows and server software.

Interact with Developers and Business Analysts to perform various types of testing throughout Software Testing Life Cycle (STLC) and Bug Life Cycle (BLC).

Involved in Black box testing, Functional testing, Integration testing, ad-hoc testing, Backend testing, User acceptance testing, Smoke Testing, Security testing, Regression testing.

Wrote Structure Query Language (SQL) queries to check proper data population in application table and for data verification to perform Backend Testing against Oracle Database.

Involved in logging defects and Developed a Defects Tracking Log for the track defects while testing in Jira.

Perform cross-browser testing using different browsers like IE, Firefox Mozilla and Chrome.

Interact with developer to fix the bug and also involved with reproduce bug.

Test applications both in QA and Production environment.

Environment: .NET, SQL Server 2008, Jira 4.4.x and 5.0.x, QC 9, SVN.

EDUCATIONS:

Stratford University- Falls Church, Virginia

Master of Science in Software Engineering, 2009

Dharmsinh Desai University – Gujarat, India

Bachelor of Computer Application, 2006

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