Proven Success in administration and Strategic management
Positive attitude towards work, self driven – Does not require supervision, Professionalism, Discretion, Management, Integrity, creative, technician, administrator, Dynamism, Flexibility and Tenacity and I believe that I can execute my duties with maximum utilization of resources available.
I possess strong analytical skills and a consultative approach to problem solving. I have excellent leadership and interpersonal skills and I can be able to develop strong working relations with other staff, outside consultative knowledge and administrative skills. I have experience in planning and conducting training sessions in a group or one-on-one setting if desirable.
In reviewing my attached resume, you will note that I have acquired valuable skills and experience in all facets of working environments ranging from management positions, IT work, social work, administrative positions, project management, clerical work, personal assistant, Business management, Production work, accounting and Public relations.
Seeking a responsible position in a growth oriented organization with simulated work environment that allows me to utilize my technical knowledge and practical experience to obtain the goals of your organization.
Hard working, able to handle heavy workloads in any busy organization, a good communicator with influencing and analytical skills, who enjoys meeting challenges and seeing them through.
An experienced organizer and problem solver able to consider all options with open mind before making a decision.
Ability to respond to change quickly, adapt to different cultural environment and working well with internal and external service-mildness.
I have knowledge of LAN/ WAN topology, Ethernet, switches, firewall, routers, wiring and cabling. I have good knowledge of Cisco's routers, switches and firewalls, I have extensive knowledge of Microsoft Windows Server and Microsoft client OS.
I can Provide thorough and practical solutions to a variety of network, PC software and computer hardware problems.
I can Lead and mentor technical service staff, demonstrate strong verbal and written skills.
I always meet assigned tasks schedules and participate in quality review of own and others work, I also possess strong documentation skills.
I can work independently and take initiatives to proactively manage work load with minimum supervision from Director or other Technical superiors. I have the ability to function effectively in a fast-paced environment.
I Present solutions and discussions to enterprise wide users in a well written and verbal. I possess the ability to express complex technical concepts effectively, both verbally and in writing.
I can contribute formal technical education to other staff in an organization. I can work well with people from different disciplines with varying degrees of technical experience.
Other skills are:-
Project Management, Business Administration, Public administration, System Administration, Monitoring, evaluation, software Development, Property Management, Data analysis, Business intelligence and data warehousing, entrepreneurship, system testing, communication skills, software documentation, computer care and maintenance, database Administration, Business Development, IT support, System Administration, software Development with MYSQL, IOS, vb.Net, Asp.Net, Vb6.0, PHP, Graphic Designing with Corel draw and illustrator, Photoshop, Ms Word, Excel, Quick Book and tally
Feb 2010–July 2012,worked as an IT Systems Administrator for Spot on systems and IT solutions Uganda
Used to resolve technical problems with Local Area Network (LAN), Wide Area Networks (WAN), and other systems.
I assisted in monitoring and turning the enterprise network for optimal performance.
Provided technical support for enterprise installations both in central and in remote facilities.
Provided network support for enterprise wide users.
Participated in the budgeting process for network equipment and software, and maintenance contracts.
Participated in help desk support for local and remote users when needed.
Dec 2012-Dec 2013, worked as an IT Technical Support for the manager Magazine in Uganda
Performed file and storage server administration.
Performed active Directory administration.
Deployed new users and PC's to network
Maintained and deployed VMware system.
Worked on our clients related technology server projects.
Assisted Director Technical Services in maintaining computer service contracts and software licenses.
Jan 2014-Dec 2015, worked as an IT Digital Marketing Executive for the airtel Uganda
Derived installed and ran marketing programs for a Business to Computer mobile applications
Carried out offline marketing across all channels on a multi-platform approach encompassing Product and targeting Displays, Partnerships, Mobile Marketing, Email Content, Testing and Analytics.
Used Google Analytics system to keep a handles on market prices, downloads, conversion rates, activation rates, dwell times, viral coefficients, and other metrics.
Developed consumer segments and personas, identifying niche communities and finding ways to effectively engage and convert an audience
Engaging with our customers via Email and Intercom (and in person!).
Reported and communicated results to our CEO and the rest of the team.
Communicated my results of marketing analysis to benefit product development and update key stakeholders in the department.
Jan 2016- Jan 2018, worked as a program manager for the new initiative for allied generation (NIAG)
Ensuring the delivery of new products or services from projects is to the appropriate level of quality, on time and within budget, in accordance with the program plan and program governance arrangements
Ensuring there is allocation of common resources and skills within the program's individual projects
Managing third party contributions to the program
Managing communications with all stakeholders
Managing both the dependencies and the interfaces between projects
Managing risks to the program's successful outcome
Feb 2018- Up-to-date, working as an Information Systems Assistant Manager for Lake Victoria Serena Golf Resort and Spa
I review ERP and projects related activities and monitor backup and security systems, disk logs, hotel staff and guest intranet.
Monitor Installation Management of Oracle software, SAP, Material control, Lawson, MS Dynamics, Open ERP, Sage, opera, Siebel, and some other ERP-like applications.
Manage and automate existing business software and integrated package running in organization and making sure they meet their requirements with ease and effectiveness.
Creating plans to determine how the organization will handle user and system issues
oCisco Routing protocols and concepts
oCisco Network Fundamentals
oCisco LAN switching and Wireless
oPenetration Testing and Ethical Hacking
oJan, 2009-May, 2009. Certificate in vb.net - (Home and Learn online Education), Website: www.homeandlerearn.co.uk.
Shuhadae Islamic School
Uganda Certificate of Education(UCE)
Bilal Islamic Institute
Uganda Advanced Certificate of Education (UACE)
A-one Institute of Media and Business studies
Diploma in Information Technology
Islamic University in Uganda (IUIU)
Bachelors Degree in Information Technology (BIT)
Languages: Speaking Reading Writing
English Expert Expert Expert
Arabic Fair Good Good
Interests and activities: Reading, writing, traveling, research, guiding, counseling and training soccer
1)Katongole Abdul. Nasser
Islamic University in Uganda
2). Mr. Lutu Francis
Collection and recovery officer
Real people financial services
3). Mr. Mukiibi Arafat
Netis Uganda Limited