Customer Service Manager

PROFESSIONAL SUMMARY

WORK HISTORY

EDUCATION

SKILLS

THERESA PRICE

**** ******** **, ****** ********, NE • C: 402-***-**** • ******.****@*****.*** Dependable self-starter experienced in manufacturing production, assembly, quality assurance and machine operation and maintenance.

Customer service professional dedicated to effective team management and customer satisfaction. Customer service expert with sound judgment and an ability to resolve problems tactfully and diplomatically. 09/2016 - Current

Railcar tech

Kawasaki Motors Manufacturing Corporation - Lincoln, NE I work installing equipment on railcars and interior caulking. 11/2015 - 09/2016

Assembly Line Worker

Advance Services Inc - Lincoln, NE

Worked as a temp on the ATV assembly line at Kawasaki motors. Stayed there until I was hired on thru Kawasaki. 12/2008 - 11/2015

Manager

Valentino's - Lincoln, NE

Worked as a manager at several locations in Lincoln. Acquired a great deal of customer service skills working in this job. Also worked with computers, creating schedules and doing deposits as well as the normal prep work for making pizzas.

2001

GED :

Hastings senior high - Hastings, Nebraska

Current

Associates degree: Accounting

Southeast community college - Lincoln, Nebraska (NE) Excellent time management skills

Customer-focused

Exceptional telephone etiquette

Creative self-starter

Effective problem solver

Microsoft Outlook, Word and Excel

Exceptional interpersonal communication

Strong team player

Fast learner

Strong written and verbal communication skills

Strong initiative

Good communication skills

General math skills

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