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Executive Assistant Customer

Location:
Clinton, MD
Salary:
95000.00
Posted:
October 09, 2018

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Resume:

Bianca A. Powell

Objectives

Drive business success through program operations, coordination, and project management for overall business execution and customer satisfaction. Flexibility for travel and open to relocation. Available for Immediate Hire.

Unemployment Duration

Provided support to family members with various medical needs

Experience

Big Brothers Big Sisters Organization Lanham, MD

Mentor/Volunteer/Youth Motivational Speaker/Consultant, 02/2015 – 6/2018

- Lead in school youth program with participants to improve and build stronger futures

- Manage focus groups for youth to develop skills and vision classroom activities

- Provide programmatic solutions for daily organization operations and reviewed current processes and procedures

- Provide creative direction and wrote various articles

- Provide Program leadership for in-school programs and summer camp curriculum

- Provide business support (i.e. monitored event activities, conducted interviews and background reviews for potential students, parents, and volunteers)

Alexandria County Public Schools Alexandria, VA

Substitute Teacher, 12/2016 - 04/2018

- Lead Class discussions in course work as the primary subject matter teacher had instructed.

- Organize and instruct the students in use of technology in subject matter content for daily reading, examinations, and daily course work preparation.

- Provide leadership direction and oversight in helping to develop of ideas and to conduct certain projects while in class.

- Provide support and encouragement to students along with other teachers in preparation, during class hours, and in the absence of the staff members.

Bianca A. Powell Consulting, LLC Clinton, MD

Project Manager/Motivational Speaker/Volunteer, 08/2015 – 04/2018

- Lead and coordinated customer requirements for the production of promotion items (i.e. brochures, palm cards, flyers, and new creative website development) and development of Logos

- Managed customer expectations as the primary procurement liaison between the customer and the graphics development team

- Provided creative direction and wrote various articles on my websites blog

- Lead course training for the CEW IV Foundation - Annual Youth Forum; to Build Self-Esteem (2015), Build Self-Confidence (2016) and Vision Development/Direction (consistently)

- Provided business writing materials (i.e. procurement letters, balance statements, and various memorandums)

- Analyzed and developed program operations specifications and requirements, and other program data at the program conceptual and implementation stages.

The Boeing Company Herndon, VA

Project Management Specialist, 10/2010 – 11/2013

- Lead and coordinated customer team meetings for the Program Management Office, Facilities /Site Operations and Procurements, and Architecture, Engineering, and Integration (AEI) Task Orders

- Managed customer expectations as the primary program procurement management liaison between the customer and members of the development team for contractual and status reporting functions

- Managed and tracked the application hosting requirements to procure customer requirement needs, which were in excess of $20M annually during 2011 and 2012, resulting in $50M+ in revenue

- Analyzed and developed program operations specifications and requirements, program design changes, and other program data to plan from conceptual stage throughout the program life-cycle

- Provided program status for staffing, contracts and budgets during Program Management Reviews (PMR), Control Account Management (CAM) reviews, and the PM Leadership meetings

- Analyzed, tracked, and reported to senior management and customers the budgetary and financial analysis to include contractual commitments

The Boeing Company Crystal City, VA

Staff Analyst, 01/2008 – 10/2010

- Coordinated Alpha negotiations by soliciting and building of major project parameters such as deliverable definition and performance objectives for the Capture Team Lead

- Developed, wrote, edited, coordinated inputs, and review project proposals based upon customer solicitation requirements

- Managed, tracked, and facilitated the System Support Task Order (SSTO) Joint Weekly Tag-up with Boeing Stakeholders and the customer

-Analyzed and developed presentations and presented project status (i.e. budgetary, time and material) to inform senior management, Leadership team, Integrated Product Teams, and customers of project progress (i.e. cost analysis, earned value management, and resource allocations) via weekly and monthly meetings

- Implemented and maintained cross-functional communications on the team with the use of Interconnection web tools: WebEx Teleconferencing, Team Center and SharePoint sites

- Managed and tracked all documents requiring Design signature for approval to the Configuration Control Board (CCB) and Joint Configuration Control Board (JCCB) and for release

Worldwide Information Network Systems Springfield, VA

Operations Team Lead (Acting)/Change Management, 08/2005 – 06/2007

- Held daily meetings with the Chairman/Deputy Director of IT Operations of the Department of State Information Technology Change Control Board (IT CCB)

- Managed, led, and facilitated the IT CCB activities and monitored the Local Change Control Boards (Local CCB) activities to report performance to plan

- Re-evaluated and supported the service level agreements (SLA) to meet customer requirements

- Managed the web interface for the ITCCB Daily Operations to include the communication plan with various State Department bureaus and updated CCB processes

Education

Strayer University

06/2005 Masters of Business Administration

Strayer University

06/2003 Bachelors of Science in International Business, Minor: Marketing

Cornell University

04/2005 Certificate - Executive Decision Making

Volunteering

Lott Carey / Sound the Alarm Team Member, American Red Cross, Silver Spring, MD

Board Member / Youth Forum Speaker, CEW IV Foundation, Arlington, VA

Big Sister, Big Brothers Big Sisters of the National Capital Area, Washington, DC

Skills

Operations Program Management

Organizational Effectiveness / Business Process Re-engineering

Business Operations

Project Management

Program Directives /Process Development

Resource Management

Customer Engagement

Communications Management

Cost Accounting

Contract Development; Service Level Agreement, Proposal Support, Material Procurements

Youth Program Development; Motivational Speaking, Mentoring



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