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Engineer Sales

United States
October 05, 2018

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Troy W Lange

***** * **** ***

Glendale, AZ *****

***/***-**** (W) 602/721-1577 (C)


Seeking a challenging position as a mainframe application developer.


DXC Technology - Blue Cross Blue Shield of Arizona - Phoenix, AZ

Participated as a team member supporting the MetaVance product for Blue Cross Blue Shield of Arizona in the capacity of Production Support team member.

Supported multiple releases of the MetaVance health care administration and finance product involving data conversions, retrofits, and program maintenance and development in both a client/server NT/C/Oracle online system and an MVS/COBOL/DB2 in both batch and CICS online environments.

Technical lead for the FEP (Federal Employee Program) claims processing subsystem.

Technical lead for the CDW (Claims Data Warehouse) subsystem.

Technical lead for Business Objects Reporting system.

SME (Subject Matter Expert) in the online claim status real-time subsystem, Report Composer repository manager and API development and maintenance.

Expertise achieved in DB2/SQL, COBOL, CA Gen, Report Composer, CICS.

(August 2001 to Present)

EDS Endevor Account Support – Phoenix, AZ

Participated as a team member on Endevor Account Support.

Supported EDS accounts throughout the globe on the installation, Maintenance, and troubleshooting of the CA MVS Endevor integrated management tool.

Expertise achieved in MVS configuration management processes.

(January 2001 to July 2001)

EDS Saturn Remote Support - Phoenix, AZ

Team Leader for Saturn Warranty Expense Analysis Project involving 5 programmers and 60+ batch and on-line COBOL, DB2, IMS programs. Involvement included all aspects of systems development life cycle, including Project Management.

Team Leader for a group of five systems engineers supporting Saturn Service Parts Operations. Designed, constructed, and implemented Long Term Forecast process which provides inventory requirements and forecasting information from one month to 35 years from present.

Project leader for ‘above and beyond’ “Pre-Campaign To Actual” process which involved 12 SE’s working after hours in an effort to construct and system test a 50+ module subsystem for Saturn SSM within a set time frame. Responsibilities included project management, as well as programming and testing.

Team member of Saturn Material Flows. Highlights include designing and implementing a means for an outside vendor (IPD) to electronically transmit Exception Route information to update Saturn databases, and to receive electronic status updates on those EDE transmissions.

Expertise achieved in batch and on-line programming utilizing COBOL, SQL, DB2, PL1, ALC, and IMS. Training completed in C, C++, Java.

(June 1996 to December 2000)

EDS California Student Aid Commission - Sacramento, CA

As a Systems Engineer supported DBMS batch and on-line applications utilizing ADABAS/NATURAL facilities in IBM TSO/CICS environment. Responsibilities included: batch cycle scheduling, monitoring, and abnormal termination resolution: maintenance and troubleshooting in Claims, Loans, Collections, and Electronic Data Exchange (EDE) subsystems: lead Systems Engineer in the Accounting subsystem. Supported the system conversion and implementation process by leading RTI (run time improvement) team and coordinating IAT (integrated acceptance test) activities. Spearheaded efforts to redesign the collection payment insertion/reversal process. Coordinated interviews with service request originators to define requirements and propose solutions. Served as a walk-through SE verifying integrity of programming changes prior to promotion to production environment.

Expertise achieved in batch and on-line programming utilizing NATURAL/ADABAS.

(September 1992 to May 1996)

EDS Technical Training - Southfield, MI

Studied structured programming theories during a rigorous 10-week period. Topics covered include: COBOL, ASSEMBLER, CICS, and JCL on a Windows 3.1 LAN/mainframe environment.

(June 1992 to August 1992)

EDS - Buick Sales

Created a process for tracking 10-day sales figures which are reported to GM corporate headquarters. Worked closely with the GM customer to determine business requirements and make recommendations for various information technology hardware and software purchase decisions.

(February 1992 to May 1992)

EDS Buick Fleet Sales - Flint, MI

Worked with the Fleet Sales management and its customers to streamline ordering and invoicing processes. Created adhoc reports and charts to analyze industry trends utilizing a variety of hardware and software tools (EASYTRIEVE, Harvard Graphics, Lotus


(September 1991 to January 1992)

EDS Buick Dealer Assistance Center - Flint, MI

Supported mainframe and PC applications for a 120 member user group in a DOS, AS/400, MVS environment. Worked closely with customers to define scope and requirements of service requests. Interacted with the technical support group in the role of project coordinator. Designed and implemented a Lotus 1-2-3 macro application for use by field service managers throughout the US.

(February 1991 to August 1991)


University of Idaho, College of Business Research assistant, computer lab assistant, tutor for various courses in the MIS curriculum. Assisted in the installation of a 40 node LAN using Novel Netware. (September 1988 to December 1990)

US Navy Reserves, Leading Petty Officer, Aircraft Division, Spokane, WA. Coordinated training and supervision of division personnel.

(March 1987 to March 1989)

US Navy, Enlisted Air Crew Survival Equipmentman, stationed onboard aircraft carrier home ported in Yokosuka, Japan. Completed training in Naval Basic Parachutist's school. Attained the rank of Petty Officer 2nd Class (E-5).

(March 1984 to March 1987)


Bachelor of Science, Management Information Systems, University of Idaho (December 1990).

Recipient of the Mat Schmitt Memorial Scholarship (1989, 1990).


Programming Experience:

AllFusion Gen, Report Composer, NATURAL/ADABAS, JCL/TSO, COBOL, DB2, SQL, PL1, IMS, ALC, CICS, SDF2.

Programming Environments:

IBM mainframe - 4381, 3090, 3390: TSO(MVS/XA), ISPF, CICS, SAM, CONTROL-M, CA-7, CHAMP, Endevor.


COOL:Gen, Report ComposerLotus 1-2-3, R:Base, Turbo PASCAL.

PC Application Experience:

Windows Networking, C++, Java, MS Access, Microfocus COBOL Compiler, Animator, Windows 98/NT/XP, Word for Windows, Excel, ABC Flowcharter.


Golf, PCs, hunting, fishing, skiing, off-road motorcycles, outdoor sports.


Available upon request.

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