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Manager Customer Care

Flint, MI
October 05, 2018

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Walter L. Evans II

Mobile Number 810-***-****


**** **** **

FLINT, MI 48506


Obtain a position in the field of Administration reflecting my many years of Account Management, Logistics, Customer Care and Management experience.


High School Diploma

Mott Middle College

1995 Graduate

AS Business Administration

Argosy University

2014 Graduate

Employment Experience

LYFT February 2018 to present

Transport passengers to destination in a timely and safe manor driving my personal vehicle as a Chauffeur.

Mass Transportation Authority August 2016 to March 2018

Flint, MI

Your Ride – Transit Service provider assisting the public with prompt services transporting to and from various destinations throughout the Genesee County Area.

Rent A Center

Flint, MI July 2014 to July 2016

Account Manager

Skills Acquired:

. Management of customer accounts dealing with payment history patterns while discovering solutions for keeping payments current for the purpose of avoiding payment default.

• Counseling of customers in ways that they are made aware of the importance of keeping their account in good standards with the service that are provided as well as taking payments.

Vogt's Flowers

Flint, MI January 2007 to July 2014

Delivery Driver/ Logistics

Skills Acquired

•Delivery of packages such as flowers and gift baskets in a timely manner to the recipient by the request of the customer while achieving satisfactory services.

•Assisting in the preparation for events that are scheduled for setting up such as weddings, galas, graduations, commencements, funerals etc.

•Servicing of local hospitals so that loved ones are comforted with gifts reminding those that are with medical ailments that they are cared for while assuring the customers that these deliveries will be done in a timely manner.


Flint, MI April 2005 to December 2005

Stock Personnel

Skills Acquired:

•Unloading of Semi-trucks of groceries and products into the grocery retail store for preparation and separation of various products in a timely manner.

•Stocking of products into numerous isle ways in an orderly fashion while keeping record count of inventory for the merchandise to assure that we had the correct amount for customer purchase to last throughout the week or until another shipment is made available.

City Security

Flint, MI April 2003 to May 2005

Security Guard

Skills Acquired

•Security of premises in an environment that had consistent public access and traffic among people while making them feel safe that they are protected from our services as City Security on the premises.

•Breaking up of altercations and quarrels that disrupted the nature of the premise in a way that satisfied the workers in the facility because they knew that we were available at any given situation.

Rapid Design Services

Flint, MI July 2000 to February 2003

Quality Inspection Supervisor

Skills Acquired:

Supervisor skills dealing with employees and finding ways to accommodate for their works accomplished in a group setting. What this has achieved for the employees is a way to separate products between inspected auto parts and remaining parts to be inspected in a timely manner in which it has proved successful for the outcome of the companies’ services to clients that depend on our quality of inspections performed.

Technical Skills

Computer Skills

I have experience with Microsoft Windows as well as Microsoft Word, Word Perfect, Excel, PowerPoint, and numerous amounts of Internet applications.

MY typing skills include word processing at a total of 55 wpm and typewriter production at 55 wpm.

License and Certification



with certified D.O.T. card


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