Territory Sales Representative driven to create new customers within a short amount of time. Motivated to
generate and increase sales while delivering top-notch customer care.
Expert closer 18 X President's Circle Award winner.
Accomplished in commission sales Excellent communication skills
Excellent teamwork Telemation e-CRM
Works well independently Strategic account development
Strong organizational skills Dependable
Flexible schedule Positive outlook
Sales Associate of the Year Award Energetic and driven
Auto Body Repair Technician, 10/1988 to 09/1996
14/69 Auto Body – Fort Wayne, IN
Removed dents, filled in cracks and painted the car exteriors to restore appearance and condition.
Communicated effectively with customers on future problems and repairs that might need to be addressed.
Reviewed work orders and discussed them with supervisors.
Safely used all hand and power tools, including the T-stripper, T-cutter, torque and wrench.
Interfaced with management and colleagues in a professional manner.
Upheld top-quality workmanship and excellent customer service.
Independent Insurance Broker, 09/1996 to 09/2014
EPC LLC – Fort Wayne, Indiana
Conducted annual reviews of existing policies to update information.
Collected, analyzed and validated all agency commissions.
Analyzed sales volume, retention and loss ratio trends to identify areas for improvement.
Met with prospective customers and business owners in their homes, businesses and other settings.
Evaluated the accuracy and quality of data entered into the agency management system.
Calculated quotes and educated potential clients on insurance options.
Contributed ideas and offered constructive feedback at weekly sales and training meetings.
Followed up with customers on unresolved issues.
New Home Sales Consultant Independent Contractor, 09/2014 to 06/2018
Clayton Homes – Garrett, IN
Developed and maintained relationships with clients through networking, postcards and cold calling.
Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer
Created and implemented marketing plans to drive sales.
Converted prospects to closed sales for clients located throughout the Midwest.
Used CRM and other databases to find potential clients.
Delivered positive, effective sales presentations.
Informed home buyer of the sales, construction and warranty processes.
Exceeded met all monthly and quarterly sales goals.
High School Diploma: 1984
Paul Harding Junior High School - Fort Wayne, IN